<![CDATA[Mouse stops responding in XO console (XCP-ng 8.3, Win11 24H2)]]>Testing:

  • XCP-ng v8.3 (fresh install from downloaded ISO and fully updated)
  • Xen Orchestra (installed and built from git (2024-Nov-18 9939cee)
  • Guest VM - Windows 11 Pro 24H2 (fresh install from downloaded ISO and fully updated)
    (tested without guest tools and with XenTools 9.40 with the same behavior)

In the XO console, the guests mouse stops responding after some random amount of time (e.g. 5 min or 20 min). When this happens, the keyboard still works in the XO console and the VM is still responsive. The mouse still works when remote controlling the VM via remote support client (and I can see it move in the console when controlling it this way). Rebooting the XO server does not fix it, Restarting the XCP-ng toolstack does not fix it. Rebooting Windows does fix it until it happens again at some random interval.

]]>https://xcp-ng.org/forum/topic/10010/mouse-stops-responding-in-xo-console-xcp-ng-8-3-win11-24h2RSS for NodeThu, 11 Jun 2026 23:30:32 GMTFri, 22 Nov 2024 04:48:03 GMT60<![CDATA[Reply to Mouse stops responding in XO console (XCP-ng 8.3, Win11 24H2) on Sat, 08 Mar 2025 00:45:57 GMT]]>@mickwilli yes sorry, i post a new subject and the update february fix lot of bugs, but not the freeze, but i found the solution now, i installed a new vm with W11 PRO 23H2, no bugs it's fine thanks to all, all bugs fixed in previous version 23H2, it's Microsoft, the past Is better than the future 😂

]]>https://xcp-ng.org/forum/post/90563https://xcp-ng.org/forum/post/90563Sat, 08 Mar 2025 00:45:57 GMT<![CDATA[Reply to Mouse stops responding in XO console (XCP-ng 8.3, Win11 24H2) on Fri, 07 Mar 2025 23:46:56 GMT]]>@XCP-ng-JustGreat thanks for the info. I have tried following your instructions for a test Windows 10 VM I have and unfortunately it has not helped the issue at all. I will note however that I haven't had a chance to update XCP-ng for a few months now, so I won't be running the latest version.

One 'issue' I have with your theory is that, in my case at least, it's the USB controller that's bombing, which is causing the mouse to stop working. I expect if USB pass-through was being used, this would also stop working for the same reason.

]]>https://xcp-ng.org/forum/post/90560https://xcp-ng.org/forum/post/90560Fri, 07 Mar 2025 23:46:56 GMT<![CDATA[Reply to Mouse stops responding in XO console (XCP-ng 8.3, Win11 24H2) on Fri, 07 Mar 2025 23:43:39 GMT]]>@DevilDan this isn't related to the mouse problem, so you are far better to create a new forum post for help with your issue.

]]>https://xcp-ng.org/forum/post/90559https://xcp-ng.org/forum/post/90559Fri, 07 Mar 2025 23:43:39 GMT<![CDATA[Reply to Mouse stops responding in XO console (XCP-ng 8.3, Win11 24H2) on Thu, 27 Feb 2025 18:19:07 GMT]]>Hello, I had freezes of the console, which do not appear any more, I do not know any more exactly what I did on my W11 pro 24H2 new on XCP 8.3 on XOA, I tried at best to :
Disable the VM screen shutdown
Disable standby
Set to maximum performance
The screen is still “active” and not black

But I have another problem, probably related to microsoft, the vm freezes again but completely, inacessible in rdp, console, mouse keyboard, CPU and MEMORY statistics graphs freeze on XOA, restarting the VM by force is mandatory

24H2 has a lot of problems, notably the RDP freeze which also happens to me sometimes, impossible to rdp, sometimes yes sometimes no, I also modified the local strategy concerning this freeze problem but well... We'll see, Microsoft doesn't test its products anymore 😄

EDIT : For RDP Freeze, on the VM, there is a strategy local who fix the bug :

  1. Stratégie de l'ordinateur local > Configuration ordinateur > Modèles d'administration > Composants Windows > Services Bureau à distance > Hôte de session Bureau à distance > Connexions > Sélectionner la détection du réseau sur le serveur
    --> définir sur Activé
    ----->Chosir : Désactiver la détection du temps de connexion et la détection continue du réseau

  2. do a : gpupdate /force

  3. RDP Works fine now on W11 24H2

]]>https://xcp-ng.org/forum/post/90261https://xcp-ng.org/forum/post/90261Thu, 27 Feb 2025 18:19:07 GMT<![CDATA[Reply to Mouse stops responding in XO console (XCP-ng 8.3, Win11 24H2) on Mon, 17 Feb 2025 19:46:14 GMT]]>Hi All. Yes, this is a very annoying problem that I've also experienced after a fresh Windows 11-24H2 install on XCP-ng 8.3 fully production-patched to date. I am accessing my Windows 11 VM console via a Windows 11-24H2 physical client PC using latest Firefox browser. The keyboard and mouse attached to my laptop via a Dell DisplayLink D3100 USB3 dock are a standard wired Logitech mouse with scroll and a wired Logitech keyboard. The XCP-ng 8.3 host is managed via XO from source (XOS) on the latest commit (66e67) as of yesterday 2/16/2025. XOS lives in an AlmaLinux 8.10 VM built with @ronivay 's superb installation script.

After some Googling around, this frozen mouse issue appears to have occurred in other hypervisors too. It looks to be a Windows problem rather than an XCP-ng 8.3/XO/QEMU problem. (I see you smiling @olivierlambert ).

I can't guarantee this technique will work for everyone, but after a day, I am no longer experiencing the mouse failure.

What appears to be happening is that the Windows Plug-and-Play (PNP) mouse driver configuration is getting borked due to multiple triggerings of PNP. During the first-boot of the VM post-installation, it finds the original emulated hardware. Following the installation of the Citrix management agent 9.4, it performs additional device configuration that doesn't always go well. In the device manager, click view, show hidden devices to see any phantom devices that I generally remove so as to keep everything as clean and pristine as possible.

This Windows registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4D36E96F-E325-11CE-BFC1-08002BE10318} is your friend.

You must make sure that the value mouclass is the only value in the UpperFilters key of the above device class hive. As a general preventative against Windows oddities, I changed the value and then changed it back to mouclass to force the registry editor to rewrite the hive. You should also delete the mouse instance details folders 0000, 0001 etc. These should get deleted for you when you remove the mouse devices from the device manager. Windows will recreate those during the reboot.

Random aside: another thing I like to do is to change the VM's UEFI OVMF display settings to 1280x960 in the Tiano UEFI firmware. This allows me to see the entire VM on my 1920x1080 HD monitor when Firefox is in full-screen mode, XO console scale set to 100%, and the Windows VM display resolution also set to 1280x960. This is intended to prevent weird visual scaling anomalies.

The following image is my device manager after the fix. When the mouse was malfunctioning, the system had only created the PS/2 mouse device. The HID-compliant mouse was created after deleting the original PS/2 mouse device and the failed USB Universal Host Controller devices in device manager. Following this, scan for new devices to recreate what is missing and reboot the VM so that those devices get registered and initialized correctly.

6d5087aa-9f38-4c6a-9cbd-c2aef55f5c33-image.png

Some additional screenshots of the mouse instance registry hive values:

16002cf2-1e88-4874-83d4-c769691103c4-image.png

89518b7c-38bb-4fe1-94e8-d0575eee39b2-image.png

ae8a2d0e-041a-40cb-bbda-9278aa320c65-image.png

]]>https://xcp-ng.org/forum/post/89795https://xcp-ng.org/forum/post/89795Mon, 17 Feb 2025 19:46:14 GMT<![CDATA[Reply to Mouse stops responding in XO console (XCP-ng 8.3, Win11 24H2) on Thu, 30 Jan 2025 21:45:00 GMT]]>@dinhngtu sent u a dm with a link to the files

]]>https://xcp-ng.org/forum/post/89089https://xcp-ng.org/forum/post/89089Thu, 30 Jan 2025 21:45:00 GMT<![CDATA[Reply to Mouse stops responding in XO console (XCP-ng 8.3, Win11 24H2) on Thu, 30 Jan 2025 18:20:23 GMT]]>@mrchip Could you post the contents of /var/log/{xensource,daemon}.log on the host (as well as their .1 version) as well? They're pretty big, so you'll have to upload them somewhere.

]]>https://xcp-ng.org/forum/post/89084https://xcp-ng.org/forum/post/89084Thu, 30 Jan 2025 18:20:23 GMT<![CDATA[Reply to Mouse stops responding in XO console (XCP-ng 8.3, Win11 24H2) on Thu, 30 Jan 2025 18:09:03 GMT]]>@dinhngtu Hope this is what you r looking for. In the debian machine I did a sudo cat /var/log/kern.log If you need more pls let me know....glad to help (i feel like I can actually do something to help rather than just always ask)

/var/log/kern.log
Jan 26 00:00:10 Server1 kernel: [2365430.803316] audit: type=1400 audit(1737878410.115:54): apparmor="DENIED" operation="capable" profile="/usr/sbin/cups-browsed" pid=2235578 comm="cups-browsed" capability=23 capname="sys_nice"
Jan 28 00:00:41 Server1 kernel: [2538262.338725] audit: type=1400 audit(1738051241.138:55): apparmor="DENIED" operation="capable" profile="/usr/sbin/cupsd" pid=3011151 comm="cupsd" capability=12 capname="net_admin"
Jan 28 00:00:41 Server1 kernel: [2538262.472961] audit: type=1400 audit(1738051241.270:56): apparmor="DENIED" operation="capable" profile="/usr/sbin/cups-browsed" pid=3011153 comm="cups-browsed" capability=23 capname="sys_nice"
Jan 29 00:00:06 Server1 kernel: [2624628.082358] audit: type=1400 audit(1738137606.613:57): apparmor="DENIED" operation="capable" profile="/usr/sbin/cupsd" pid=3398507 comm="cupsd" capability=12 capname="net_admin"
Jan 29 00:00:06 Server1 kernel: [2624628.223119] audit: type=1400 audit(1738137606.753:58): apparmor="DENIED" operation="capable" profile="/usr/sbin/cups-browsed" pid=3398509 comm="cups-browsed" capability=23 capname="sys_nice"
Jan 29 11:04:11 Server1 kernel: [2664473.087788] vethf832f9f: renamed from eth0
Jan 29 11:04:11 Server1 kernel: [2664473.103008] br-edbd4014078c: port 5(veth86cb043) entered disabled state
Jan 29 11:04:11 Server1 kernel: [2664473.183494] br-edbd4014078c: port 5(veth86cb043) entered disabled state
Jan 29 11:04:11 Server1 kernel: [2664473.186667] device veth86cb043 left promiscuous mode
Jan 29 11:04:11 Server1 kernel: [2664473.186681] br-edbd4014078c: port 5(veth86cb043) entered disabled state
Jan 29 11:04:12 Server1 kernel: [2664474.427682] br-edbd4014078c: port 3(vethf4ee1d4) entered disabled state
Jan 29 11:04:12 Server1 kernel: [2664474.427918] veth86a96c5: renamed from eth0
Jan 29 11:04:12 Server1 kernel: [2664474.477396] br-edbd4014078c: port 2(veth39cf04c) entered disabled state
Jan 29 11:04:12 Server1 kernel: [2664474.477874] vethf309b04: renamed from eth0
Jan 29 11:04:13 Server1 kernel: [2664474.545685] br-edbd4014078c: port 3(vethf4ee1d4) entered disabled state
Jan 29 11:04:13 Server1 kernel: [2664474.551561] device vethf4ee1d4 left promiscuous mode
Jan 29 11:04:13 Server1 kernel: [2664474.551576] br-edbd4014078c: port 3(vethf4ee1d4) entered disabled state
Jan 29 11:04:13 Server1 kernel: [2664474.595118] br-edbd4014078c: port 2(veth39cf04c) entered disabled state
Jan 29 11:04:13 Server1 kernel: [2664474.596504] device veth39cf04c left promiscuous mode
Jan 29 11:04:13 Server1 kernel: [2664474.596516] br-edbd4014078c: port 2(veth39cf04c) entered disabled state
Jan 29 11:04:14 Server1 kernel: [2664475.911158] br-edbd4014078c: port 1(veth6b48fa5) entered disabled state
Jan 29 11:04:14 Server1 kernel: [2664475.911674] veth5cbeb55: renamed from eth0
Jan 29 11:04:14 Server1 kernel: [2664475.960704] br-edbd4014078c: port 1(veth6b48fa5) entered disabled state
Jan 29 11:04:14 Server1 kernel: [2664475.966880] device veth6b48fa5 left promiscuous mode
Jan 29 11:04:14 Server1 kernel: [2664475.966895] br-edbd4014078c: port 1(veth6b48fa5) entered disabled state
Jan 29 11:04:22 Server1 kernel: [2664484.107936] br-edbd4014078c: port 4(veth683c2f5) entered disabled state
Jan 29 11:04:22 Server1 kernel: [2664484.108374] vethf5cbea0: renamed from eth0
Jan 29 11:04:22 Server1 kernel: [2664484.157546] br-edbd4014078c: port 4(veth683c2f5) entered disabled state
Jan 29 11:04:22 Server1 kernel: [2664484.160841] device veth683c2f5 left promiscuous mode
Jan 29 11:04:22 Server1 kernel: [2664484.160854] br-edbd4014078c: port 4(veth683c2f5) entered disabled state
Jan 29 11:22:29 Server1 kernel: [2665571.445517] br-edbd4014078c: port 1(veth4aec386) entered blocking state
Jan 29 11:22:29 Server1 kernel: [2665571.445527] br-edbd4014078c: port 1(veth4aec386) entered disabled state
Jan 29 11:22:29 Server1 kernel: [2665571.445770] device veth4aec386 entered promiscuous mode
Jan 29 11:22:29 Server1 kernel: [2665571.505153] br-edbd4014078c: port 2(veth2a255f6) entered blocking state
Jan 29 11:22:29 Server1 kernel: [2665571.505162] br-edbd4014078c: port 2(veth2a255f6) entered disabled state
Jan 29 11:22:29 Server1 kernel: [2665571.505790] device veth2a255f6 entered promiscuous mode
Jan 29 11:22:29 Server1 kernel: [2665571.518601] br-edbd4014078c: port 2(veth2a255f6) entered blocking state
Jan 29 11:22:29 Server1 kernel: [2665571.518609] br-edbd4014078c: port 2(veth2a255f6) entered forwarding state
Jan 29 11:22:29 Server1 kernel: [2665571.518998] br-edbd4014078c: port 2(veth2a255f6) entered disabled state
Jan 29 11:22:29 Server1 kernel: [2665571.552743] br-edbd4014078c: port 3(vethaf13886) entered blocking state
Jan 29 11:22:29 Server1 kernel: [2665571.552752] br-edbd4014078c: port 3(vethaf13886) entered disabled state
Jan 29 11:22:29 Server1 kernel: [2665571.554815] device vethaf13886 entered promiscuous mode
Jan 29 11:22:29 Server1 kernel: [2665571.555131] br-edbd4014078c: port 3(vethaf13886) entered blocking state
Jan 29 11:22:29 Server1 kernel: [2665571.555137] br-edbd4014078c: port 3(vethaf13886) entered forwarding state
Jan 29 11:22:29 Server1 kernel: [2665571.555590] br-edbd4014078c: port 3(vethaf13886) entered disabled state
Jan 29 11:22:30 Server1 kernel: [2665571.606822] br-edbd4014078c: port 4(veth2223bee) entered blocking state
Jan 29 11:22:30 Server1 kernel: [2665571.606831] br-edbd4014078c: port 4(veth2223bee) entered disabled state
Jan 29 11:22:30 Server1 kernel: [2665571.607027] device veth2223bee entered promiscuous mode
Jan 29 11:22:30 Server1 kernel: [2665571.607342] br-edbd4014078c: port 4(veth2223bee) entered blocking state
Jan 29 11:22:30 Server1 kernel: [2665571.607347] br-edbd4014078c: port 4(veth2223bee) entered forwarding state
Jan 29 11:22:30 Server1 kernel: [2665572.455928] br-edbd4014078c: port 4(veth2223bee) entered disabled state
Jan 29 11:22:32 Server1 kernel: [2665573.589693] eth0: renamed from vethf5e03fb
Jan 29 11:22:32 Server1 kernel: [2665573.649374] eth0: renamed from vethf0c6038
Jan 29 11:22:32 Server1 kernel: [2665573.667658] eth0: renamed from veth1995f96
Jan 29 11:22:32 Server1 kernel: [2665573.712825] IPv6: ADDRCONF(NETDEV_CHANGE): veth2223bee: link becomes ready
Jan 29 11:22:32 Server1 kernel: [2665573.713118] br-edbd4014078c: port 4(veth2223bee) entered blocking state
Jan 29 11:22:32 Server1 kernel: [2665573.713124] br-edbd4014078c: port 4(veth2223bee) entered forwarding state
Jan 29 11:22:32 Server1 kernel: [2665573.714903] IPv6: ADDRCONF(NETDEV_CHANGE): vethaf13886: link becomes ready
Jan 29 11:22:32 Server1 kernel: [2665573.715122] br-edbd4014078c: port 3(vethaf13886) entered blocking state
Jan 29 11:22:32 Server1 kernel: [2665573.715129] br-edbd4014078c: port 3(vethaf13886) entered forwarding state
Jan 29 11:22:32 Server1 kernel: [2665573.716337] IPv6: ADDRCONF(NETDEV_CHANGE): veth2a255f6: link becomes ready
Jan 29 11:22:32 Server1 kernel: [2665573.716774] br-edbd4014078c: port 2(veth2a255f6) entered blocking state
Jan 29 11:22:32 Server1 kernel: [2665573.716782] br-edbd4014078c: port 2(veth2a255f6) entered forwarding state
Jan 29 11:22:32 Server1 kernel: [2665573.717541] eth0: renamed from veth558de09
Jan 29 11:22:32 Server1 kernel: [2665573.741959] IPv6: ADDRCONF(NETDEV_CHANGE): veth4aec386: link becomes ready
Jan 29 11:22:32 Server1 kernel: [2665573.742249] br-edbd4014078c: port 1(veth4aec386) entered blocking state
Jan 29 11:22:32 Server1 kernel: [2665573.742260] br-edbd4014078c: port 1(veth4aec386) entered forwarding state
Jan 29 11:22:32 Server1 kernel: [2665574.169423] br-edbd4014078c: port 5(vethffa23f9) entered blocking state
Jan 29 11:22:32 Server1 kernel: [2665574.169432] br-edbd4014078c: port 5(vethffa23f9) entered disabled state
Jan 29 11:22:32 Server1 kernel: [2665574.173953] device vethffa23f9 entered promiscuous mode
Jan 29 11:22:32 Server1 kernel: [2665574.174386] br-edbd4014078c: port 5(vethffa23f9) entered blocking state
Jan 29 11:22:32 Server1 kernel: [2665574.174392] br-edbd4014078c: port 5(vethffa23f9) entered forwarding state
Jan 29 11:22:32 Server1 kernel: [2665574.502871] br-edbd4014078c: port 5(vethffa23f9) entered disabled state
Jan 29 11:22:33 Server1 kernel: [2665575.448654] eth0: renamed from veth45947d1
Jan 29 11:22:33 Server1 kernel: [2665575.479261] IPv6: ADDRCONF(NETDEV_CHANGE): vethffa23f9: link becomes ready
Jan 29 11:22:33 Server1 kernel: [2665575.479584] br-edbd4014078c: port 5(vethffa23f9) entered blocking state
Jan 29 11:22:33 Server1 kernel: [2665575.479591] br-edbd4014078c: port 5(vethffa23f9) entered forwarding state
Jan 29 22:26:04 Server1 kernel: [2705386.167132] uhci_hcd 0000:00:01.2: host controller halted, very bad!
Jan 29 22:26:04 Server1 kernel: [2705386.168306] uhci_hcd 0000:00:01.2: HC died; cleaning up
Jan 29 22:26:04 Server1 kernel: [2705386.168843] usb 1-2: USB disconnect, device number 2
Jan 30 00:00:35 Server1 kernel: [2711057.357727] audit: type=1400 audit(1738224035.619:59): apparmor="DENIED" operation="capable" profile="/usr/sbin/cupsd" pid=4011142 comm="cupsd" capability=12 capname="net_admin"
Jan 30 00:00:35 Server1 kernel: [2711057.537107] audit: type=1400 audit(1738224035.795:60): apparmor="DENIED" operation="capable" profile="/usr/sbin/cups-browsed" pid=4011144 comm="cups-browsed" capability=23 capname="sys_nice"

]]>https://xcp-ng.org/forum/post/89083https://xcp-ng.org/forum/post/89083Thu, 30 Jan 2025 18:09:03 GMT<![CDATA[Reply to Mouse stops responding in XO console (XCP-ng 8.3, Win11 24H2) on Thu, 30 Jan 2025 09:04:22 GMT]]>@mrchip Could you post a kernel log?

]]>https://xcp-ng.org/forum/post/89037https://xcp-ng.org/forum/post/89037Thu, 30 Jan 2025 09:04:22 GMT<![CDATA[Reply to Mouse stops responding in XO console (XCP-ng 8.3, Win11 24H2) on Thu, 30 Jan 2025 06:46:44 GMT]]>It's happening to me right now in a debian vm. If I can help let me know what steps you would like me to take. I just noticed my ram has peaked and currently maxing out (8GB)

]]>https://xcp-ng.org/forum/post/89033https://xcp-ng.org/forum/post/89033Thu, 30 Jan 2025 06:46:44 GMT<![CDATA[Reply to Mouse stops responding in XO console (XCP-ng 8.3, Win11 24H2) on Thu, 09 Jan 2025 17:20:54 GMT]]>@dinhngtu It happened again to me.... Windows 10 22H2 on XCP 8.2.1...

Same issue as others. Windows reports a USB driver issue. Disabling/re-enabling the windows driver makes it work again.

To answer your question, Yes, reverting to a snapshot with memory keeps the problem of a failed USB/mouse.

]]>https://xcp-ng.org/forum/post/87942https://xcp-ng.org/forum/post/87942Thu, 09 Jan 2025 17:20:54 GMT<![CDATA[Reply to Mouse stops responding in XO console (XCP-ng 8.3, Win11 24H2) on Fri, 03 Jan 2025 02:14:03 GMT]]>@dinhngtu well arguably it’s one level up from that as it’s the USB controller that’s getting stopped by Windows, so I’d suggest the issue is the virtual YSB controller.

]]>https://xcp-ng.org/forum/post/87598https://xcp-ng.org/forum/post/87598Fri, 03 Jan 2025 02:14:03 GMT<![CDATA[Reply to Mouse stops responding in XO console (XCP-ng 8.3, Win11 24H2) on Fri, 03 Jan 2025 01:22:01 GMT]]>@mickwilli Interesting. It points to a possible issue between QEMU's USB tablet emulation and Windows rather than an issue related to XO.

]]>https://xcp-ng.org/forum/post/87596https://xcp-ng.org/forum/post/87596Fri, 03 Jan 2025 01:22:01 GMT<![CDATA[Reply to Mouse stops responding in XO console (XCP-ng 8.3, Win11 24H2) on Thu, 02 Jan 2025 23:28:07 GMT]]>I have done some further testing on this (I have setup a test VM).

What I have learnt:

  • The issue occurs irrespective of if the Management Tools/Drivers are installed or not.
  • The issue occurs with both Xen Orchestra and XO Lite.
  • When the issue occurs, device manager shows that the USB controller is stopped. Uninstalling the device and having Windows reinstall it (scan for hardware changes) is sufficient to get the mouse working again.

remmina_Brinkley - Remote_filemaker.infatech.net.nz:3399_20250102-231359.png
remmina_Brinkley - Remote_filemaker.infatech.net.nz:3399_20250102-232020.png remmina_Brinkley - Remote_filemaker.infatech.net.nz:3399_20250102-232100.png

]]>https://xcp-ng.org/forum/post/87590https://xcp-ng.org/forum/post/87590Thu, 02 Jan 2025 23:28:07 GMT<![CDATA[Reply to Mouse stops responding in XO console (XCP-ng 8.3, Win11 24H2) on Thu, 02 Jan 2025 17:30:31 GMT]]>We have a mouse not responding issue with our XCP-ng 8.2,server 2019, and XT 9.4/9.3 If you open device manager is there a USB device with an error? That is how it presents itself for our mouse not responding issue.

]]>https://xcp-ng.org/forum/post/87568https://xcp-ng.org/forum/post/87568Thu, 02 Jan 2025 17:30:31 GMT<![CDATA[Reply to Mouse stops responding in XO console (XCP-ng 8.3, Win11 24H2) on Thu, 02 Jan 2025 08:24:35 GMT]]>And with XO 6, same issue? (and/or XO Lite)

]]>https://xcp-ng.org/forum/post/87527https://xcp-ng.org/forum/post/87527Thu, 02 Jan 2025 08:24:35 GMT<![CDATA[Reply to Mouse stops responding in XO console (XCP-ng 8.3, Win11 24H2) on Wed, 01 Jan 2025 22:28:44 GMT]]>For what it's worth, my setup is:

  • XCP-ng 8.3.0
  • XO from sources, master, commit fd9c9
  • Windows Server 2012 R2
  • XCP-ng Windows Management Agent v8.2.200

I seem to notice the mouse pointer disappearing when moving away from the console window and then coming back (e.g. moving mouse out of the console, changing tab or something like that). Often when I come back, the mouse pointer is nowhere to be seen and I can't get it back.

]]>https://xcp-ng.org/forum/post/87520https://xcp-ng.org/forum/post/87520Wed, 01 Jan 2025 22:28:44 GMT<![CDATA[Reply to Mouse stops responding in XO console (XCP-ng 8.3, Win11 24H2) on Mon, 30 Dec 2024 17:31:48 GMT]]>@Andrew I meant when the VM is running with the bug present. I'd like to see if there's any way to persist the error state.

]]>https://xcp-ng.org/forum/post/87477https://xcp-ng.org/forum/post/87477Mon, 30 Dec 2024 17:31:48 GMT<![CDATA[Reply to Mouse stops responding in XO console (XCP-ng 8.3, Win11 24H2) on Mon, 30 Dec 2024 17:28:45 GMT]]>@dinhngtu Just restarting the VM is good enough to restore console XO functions.

]]>https://xcp-ng.org/forum/post/87476https://xcp-ng.org/forum/post/87476Mon, 30 Dec 2024 17:28:45 GMT<![CDATA[Reply to Mouse stops responding in XO console (XCP-ng 8.3, Win11 24H2) on Mon, 30 Dec 2024 13:46:52 GMT]]>I haven't managed to reproduce the problem. For anyone who has this problem, does it persist if you took a snapshot of the affected VM, then restore it from said snapshot?

]]>https://xcp-ng.org/forum/post/87459https://xcp-ng.org/forum/post/87459Mon, 30 Dec 2024 13:46:52 GMT<![CDATA[Reply to Mouse stops responding in XO console (XCP-ng 8.3, Win11 24H2) on Sun, 29 Dec 2024 20:40:41 GMT]]>@olivierlambert I can't reproduce the problem on demand.... but I still hit it sometimes.

I'm on XCP 8.3 (updates, and test updates), XO source (current master db9c8) and windows (several versions) VM with XS 9.4.0-146 drivers. I have never seen this problem on an XCP 8.2 server. I don't think it's XO or my desktop as I use the same setup to manage all VMs on different hosts.

For me, I don't think it's the host LAN card as the host is fine (different LAN than VM), VM is fine, the video is fine, the keyboard is fine, it's just the XO console mouse that seems to get lost. Restarting the VM fixes the issue. Once I did close the browser window (not the whole browser) and the mouse worked again when I went back to it.

]]>https://xcp-ng.org/forum/post/87436https://xcp-ng.org/forum/post/87436Sun, 29 Dec 2024 20:40:41 GMT<![CDATA[Reply to Mouse stops responding in XO console (XCP-ng 8.3, Win11 24H2) on Sun, 29 Dec 2024 13:59:47 GMT]]>Adding @dinhngtu in the loop 🙂

]]>https://xcp-ng.org/forum/post/87428https://xcp-ng.org/forum/post/87428Sun, 29 Dec 2024 13:59:47 GMT<![CDATA[Reply to Mouse stops responding in XO console (XCP-ng 8.3, Win11 24H2) on Sun, 29 Dec 2024 01:58:15 GMT]]>Just adding a 'me too' to this one - I'm also having this issue (new XCP-ng/XO user). It's very frustrating and seems to be isolated to Windows VMs.

]]>https://xcp-ng.org/forum/post/87427https://xcp-ng.org/forum/post/87427Sun, 29 Dec 2024 01:58:15 GMT<![CDATA[Reply to Mouse stops responding in XO console (XCP-ng 8.3, Win11 24H2) on Mon, 25 Nov 2024 20:45:52 GMT]]>FWIW...having the same issue with Server 2025.

]]>https://xcp-ng.org/forum/post/86203https://xcp-ng.org/forum/post/86203Mon, 25 Nov 2024 20:45:52 GMT