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    SOLVED Unable to register XOA

    Xen Orchestra
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    • M
      Martín Lorente last edited by

      Hello everibody, it's probably something easy, but I can't aachieve it.
      Some time ago I download and import a XOA VM to try XO, but I've been unable to register it, every time y try, I get the same error:

      16/6/2020 8:50:31: unknown error from the peer
      16/6/2020 8:50:48: Start updating...
      16/6/2020 8:50:48: Your appliance is not registered, take time to register first.
      16/6/2020 8:50:58: Start updating...
      16/6/2020 8:50:58: Your appliance is not registered, take time to register first.
      16/6/2020 8:59:32: unknown error from the peer
      16/6/2020 9:31:18: Lost connection with xoa-updater
      16/6/2020 9:31:18: xoa-updater could not be reached
      16/6/2020 9:45:26: Start updating...
      16/6/2020 9:45:26: Your appliance is not registered, take time to register first.

      A ping beetwen the Vm and XO servers is ok, and no proxy in the middle. I use the same user and passwd that is register in XO web. ¿Any idea?

      Thanks in advance.

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      • olivierlambert
        olivierlambert XCP-ng Team last edited by

        Hi,

        Double check your user/password. Should be the one of your xen-orchestra.com website.

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        • M
          Martín Lorente last edited by

          I'm trying the same user/password, I've even logout and login again in the website to retype user and passwd and check it. On the web it works, but not in the XOA registration proccess, by the way, Shouldn't be a different message if the user/passwd is wrong?

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          • olivierlambert
            olivierlambert XCP-ng Team last edited by

            No, it's a know issue about the error message being not clear.

            Does xoa check works?

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            • M
              Martín Lorente last edited by

              Incredible, the nameserver was 192.168.100.254, something unreacheable from my network. Now it's registered. I realiced performing a xoa check as you suggested. It still says /etc/xo-server/config.yaml doesn't exist, but it's registered and upgrading.
              As I said previously, something silly was blocking the registration.

              Thanks a lot

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              • M
                Martín Lorente last edited by

                I don't know how to mark this post as solved. Must be done by web administrators?

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                • olivierlambert
                  olivierlambert XCP-ng Team last edited by

                  Did it for you 🙂

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