SOLVED Error when cloning or copying VDIs of Windows VMs in 8.2
Last week I upgraded one of my pools from 8.1 to 8.2 with the recommended method.
Now I've found that I cannot create new VMs from any of my custom Windows templates or snapshots. Whenever I copy/clone one snapshots, VM or template I get the following error:
The server failed to handle your request, due to an internal error. The given message may give details useful for debugging the problem.
message: Subprocess exited with unexpected code 127; stdout = [ ]; stderr = [ ]
I've also tried to create a new template from a fresh Windows 2019 server with the same result: I've created a new VM from the base Windows 2019 template, installed the OS and XCP-ng tools, updates and then converted it to a template. Using this new template as a source for a new VM.
If I take a custom CentOS 7 template all the operations described above work flawlessly.
If you need more data please let me know.
Thanks a lot
Is your host fully patched? You will likely need to check the logs for further details.
@danp Thanks for your reply.
I reviewed the logs but found nothing I could use to explain why the clone/copy operation is failing. I´ll do some tests and post the content of the logs files here.
I feel really stupid, there were some new updates to be applied, and one of those solved the problem.
Thanks @danp for pointing me in the right direction.
Don't feel stupid. I'm not sure about your problem origin and how updates fixed it, but keep us posted if it happens again
radioactiv last edited by
I ran into the same problem after upgrading from 8.1 to 8.2. My VMs were Windows 10, and the clones were being initiated by UDS Enterprise.
yum update -y fixed it, without a reboot or toolstack restart.
jamesbeldock last edited by
Confirming that @radioactiv's fix is all I needed too:
yum update -y
on my XCP-NG CLI did it.