Netbox Plugin: Error: ipaddr: the address has neither IPv6 nor IPv4 format

theAeon

@notscottsmith @pdonias

any updates on this? Currently running into this error myself.

olivierlambert

Are you up to date? I think we fixed that already

theAeon

I think so? Unless my script isn't updating the plugins, which is totally possible.

edit: quick look at github says my plugins are fine

olivierlambert

Not the latest commit but I don't think it matters in your case. @pdonias any idea?

theAeon

Its the 5.66.1 release commit-so its damn close.

pdonias

Hi @theaeon, this should already be fixed, could you check the full log for that error in Settings > Logs? It should give you more details.

theAeon

Same as the OP.

netbox.synchronize
{
  "pools": [
    "582481e9-4e61-a060-6c09-530e35606504"
  ]
}
{
  "message": "ipaddr: the address has neither IPv6 nor IPv4 format",
  "name": "Error",
  "stack": "Error: ipaddr: the address has neither IPv6 nor IPv4 format
    at Object.parse (/opt/xo/xo-builds/xen-orchestra-202112260451/packages/xo-server-netbox/node_modules/ipaddr.js/lib/ipaddr.js:929:19)
    at Netbox.#synchronize (/opt/xo/xo-builds/xen-orchestra-202112260451/packages/xo-server-netbox/src/index.js:560:35)
    at Api.callApiMethod (file:///opt/xo/xo-builds/xen-orchestra-202112260451/packages/xo-server/src/xo-mixins/api.mjs:307:20)"
}

pdonias

Thanks @theaeon. Could you check if some of your VMs on that pool have invalid IP addresses? You can do that from the home page by filtering only the VMs on that pool (Pools selector at the top of the page) and expanding the details for all the VMs to show the IP addresses (hamburger button at the top right hand corner). Each IP address must be in its own blue rectangle and with the correct format for either IPv4 or IPv6. Let me know if this is too hard to check, we'll find another way.

theAeon

@pdonias One of my VMs isn't reporting an IP address. Do you think that could do it?

pdonias

@theaeon No, that's a normal case and it's handled properly. The issue would be if one of the IPs has 2 IPs in the same field separated by a white space like: "x.x.x.x y.y.y.y", or if the field is just empty or anything else that doesn't look like a proper IP address.

If you want to check the addresses more thoroughly, you can install xo-cli with npm i -g xo-cli, log into your XO with xo-cli --register <XO-Server URL> <username> <password> and then run xo-cli --list-objects --addresses type=VM \$pool=<pool ID>.