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    Restore job went off the rails. How to fix it?

    Scheduled Pinned Locked Moved Backup
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    • B Offline
      blueh2o
      last edited by

      I started a restore yesterday, and it said it was going to take some hours so I left it running.. When I came back to XO today, there are no pool tasks listed for importing, there is a API call: backupNg.importVmBackup task that is "started," and under Restore shows as started as well but there is no traffic between the system and the remote. It seems this backup will never complete, and I can't cancel it either. The raw data for the restore shows "transfer" is "pending."

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      • D Offline
        DustinB @blueh2o
        last edited by

        @blueh2o the community is going to need some help from you.

        Are you using XOA or XOCE?
        If using XOCE, what version?
        What version of XCP-ng is installed on your host
        What backup medium are you using, NAS, cloud, windows server?

        More details please

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        • B Offline
          blueh2o @DustinB
          last edited by

          @DustinB XOCE commit 9b6d1, XCP-ng 8.3.0, backup remote is NFS on Synlology.

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