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    Remote Desktop doesn't work anymore on VM

    Scheduled Pinned Locked Moved Solved Compute
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    • P Offline
      Pierre Briec @Darkbeldin
      last edited by

      @darkbeldin xcp-ng_rdp.jpg

      Actually, i've made a backup of VM-Admin stored on xcp-college host and have restored it on xen-college host.
      When it's working, in Xcp-ng Center, in the Console tab, i have RDP connexion like screenshot.
      On the xcp-college host, if i click on "Switch to Remote Desktop", it does nothing

      If i shutdown VM-Admin on xcp-college, and start it on xen-college host, it's working.

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      • DarkbeldinD Offline
        Darkbeldin Vates 🪐 Pro Support Team @Pierre Briec
        last edited by

        @pierre-briec Ok to remove any third party issue could you try by using directly RDP from your Windows client not from XCP-center.

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        • P Offline
          Pierre Briec @Darkbeldin
          last edited by

          @darkbeldin

          I've already tried. I'm using mremote-ng or windows RDP client to access my VMs, and it's the same. If the VM is stored on xcp-college => not working, and xen-college => working

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          • DarkbeldinD Offline
            Darkbeldin Vates 🪐 Pro Support Team @Pierre Briec
            last edited by

            @pierre-briec What's the error from the rdp client?

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            • P Offline
              Pierre Briec @Darkbeldin
              last edited by

              @darkbeldin

              the classic error. RDP could not open because

              1. RDP is not activated
              2. Remote Computer is shutdown
              3. Remote Computer is not available on the network

              xcp-ng_rdp2.jpg

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              • DarkbeldinD Offline
                Darkbeldin Vates 🪐 Pro Support Team @Pierre Briec
                last edited by

                @pierre-briec You should check the network part on your host that the only thing that could make sense to me.
                From my point of view it's not an XCP-ng issue but most probably a network problem as when you switch host you don't have the same problem.

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                • P Offline
                  Pierre Briec @Darkbeldin
                  last edited by

                  @darkbeldin
                  If it's true, i've no idea what is wrong.
                  The VM on the different hosts are on the same network.
                  Could RDP be blocked by host itself ?

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                  • DarkbeldinD Offline
                    Darkbeldin Vates 🪐 Pro Support Team @Pierre Briec
                    last edited by

                    @pierre-briec No XCP-ng won't block RDP only way from my pow is network misconfiguration or firewall or switch in the network.

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                    • P Offline
                      Pierre Briec @Darkbeldin
                      last edited by

                      @darkbeldin

                      Thanks, the problem came from the switch.
                      Thanks for your support.
                      Pierre

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                      • DarkbeldinD Offline
                        Darkbeldin Vates 🪐 Pro Support Team @Pierre Briec
                        last edited by

                        @pierre-briec I'm happy it's solved, and happy i was right 😉

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