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    Windows 11 Pro 24H2 VM Random Freezes on XCP-NG 8.3

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    • D Offline
      dinhngtu Vates ๐Ÿช XCP-ng Team @DevilDan
      last edited by

      @DevilDan Could you confirm that it's UEFI mode that's causing the problem?

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      • D Offline
        DevilDan @dinhngtu
        last edited by

        @dinhngtu I had freeze on Win 10 UEFI mode, not in BIOS mode, I have only this example ๐Ÿ˜• 24H2 UEFI Bug, 23H2 UEFI Bug, Win 10 Uefi Bug, Windows 10 BIOS OK

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        • D Offline
          dinhngtu Vates ๐Ÿช XCP-ng Team @DevilDan
          last edited by

          @DevilDan I noticed that in your earlier freezes, the CPU went to 0% but in these recent freezes the CPU is pegged to 100% instead. Does your guest still behave the same way during the freeze (no RDP/XOA console but still responding to ping)? It's an advanced process, but you can try attaching a kernel debugger and see what's happening. https://docs.xcp-ng.org/troubleshooting/windows-pv-tools/#connecting-to-guests-using-serial-console

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          • D Offline
            DevilDan @dinhngtu
            last edited by

            @dinhngtu You're right, in the first freezes, the CPU would drop to 0%. Now, in recent cases, one freeze spikes the CPU to 100% and then it drops, while another stays at 100%...

            The VM still responds to ping for a while, but it eventually stops sometimes hours later. The console screen remains frozen on the Windows lock screen.

            I'll look into your procedure and see if I can try it.

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            • D Offline
              DevilDan @DevilDan
              last edited by

              @DevilDan I see, we have to disable secure boot, but it is mandatory for Win 11 NO ?

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              • D Offline
                dinhngtu Vates ๐Ÿช XCP-ng Team @DevilDan
                last edited by

                @DevilDan It's only mandatory for the installation. Once it's installed you can disable secure boot and enable debugging.

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                • D Offline
                  DevilDan @dinhngtu
                  last edited by

                  @dinhngtu I try process, it freeze now at every boot :

                  e491b6a8-04bb-4b20-b838-415d6dffaf56-image.png

                  05d47530-f7db-4f75-8af0-bb359d6f94c2-image.png

                  59e733ed-c645-44ea-af3a-2dfd514989fd-image.png

                  3e3b5536-06d8-4b88-833b-e4cf33a0489d-image.png

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                  • D Offline
                    DevilDan @DevilDan
                    last edited by

                    @DevilDan

                    I roll back action, freeze always, I set 2 CPU (not 4) and now i have blue screen :

                    19b9f032-5f8f-4727-ae64-9f4c4294a228-image.png

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                    • D Offline
                      DevilDan @DevilDan
                      last edited by

                      @DevilDan it boot after re-enabled secure boot, i set 2 cpu not 4 like before

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                      • D Offline
                        dinhngtu Vates ๐Ÿช XCP-ng Team @DevilDan
                        last edited by

                        @DevilDan Windows 11 never fails to surprise... Can you try with Server 2025?

                        There's a specific timing needed to attach the debugger, refer to this thread: https://xcp-ng.org/forum/topic/10284/vm-failing-to-reboot

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                        • D Offline
                          DevilDan @dinhngtu
                          last edited by

                          @dinhngtu Hi everyone,

                          Thank you all so much for your help and suggestions. After several tests, Iโ€™ve decided to stop troubleshooting and stick with Windows 10 in BIOS mode. UEFI doesnโ€™t work properly for me, whether with Windows 10 or 11, but everything runs fine in BIOS mode.

                          I really appreciate the time and support from this great community!

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