Solved Alert: Control Domain Memory Usage
Update: we have disabled dynamic memory on all VMs in our pool and the issue is still occurring.I expect this to be sent to the citrix developers shortly, since the normal support team has exhausted their troubleshooting options.
An update from my side.
I have tried 8.0 alt kernel, 8.2 standard kernel and 8.2 alt kernel and in each case the memory usage increased over time
Below the first increase is 8.0 alt kernel, 2nd increase was 8.2 standard and 3rd 8.2 alt kernel.
I don't think there's enough time to really be sure about the memory leak. It's normal to see raising RAM usage, what's not is to consume all the dom0. Can you wait a bit longer between 2 tests?
I can confirm we encountered this issue on several hosts in the past few months.
- Server is Dell PowerEdge M630
- local storage on SSD + remote SR on ISCSI
- kernel used: kernel-4.19.19-22.214.171.124.xcpng8.1.x86_64
- we use ixgbe (intel-ixgbe-5.5.2-2.xcpng8.1.x86_64) and network cards are Intel 82599 10 Gigabit dual Port (with bonding on XCP NG).
- firmwares up to date (less than 6 months, when we updated to XCP-NG 8.1+).
Additional informations :
- we don't have any VM with memory ballooning
- shutting down VMs does not free memory
- we don't do many operations each day (less than 5 reboots/stop/start).
- size of pools does not matter (bug happened with two hosts and on another pool with 10 hosts).
According to some messages, it seems kernel-alt fixes the issue ... We'll try to switch kernel when we encounter the issue again.
Yes, please, keep us posted
Thank for your feedback!
One more observation here. This issue does not occur on a different pool of ours that's also running CH8.2LTSR. That pool has lower loading overall, 2 hosts instead of 7, and does not contain any NICs using the ixgbe driver. Other aspects of the pool are identical.
Before I realized that not every affected host was using the
ixgbedriver, contrarily to what I initially thought, I built an alternate driver from the latest sources from Intel.
So, even if there's little hope that it will fix anything, here's how to install it (on XCP-ng 8.1 or 8.2):
yum install intel-ixgbe-alt --enablerepo=xcp-ng-testing reboot
Has anyone tested the updated ixgbe driver?
dave last edited by
I upgraded a pool which was affected from 8.1 to 8.2 this weekend and installed the driver on one of the Hosts. Its a little early, but as you can see, there seems to be a difference in the memory usage:
One can allready see a constanty, slowly growing mem-usage in "small steps" on the Server with the stock driver, wheras the server with stormis driver seems to be stable.
Indeed, sounds better in any case! Thanks a lot @dave for the feedback.
For everyone else with the issue: please try the same and report. Maybe we found the culprit!
That's really likely the problem all along.
So our alt driver is indeed fixing it
Good job guys!
A big thanks for the link that @andyhhp provided to confirm the problem
I have installed intel-ixgbe-alt-5.9.4-1.xcpng8.1.x86_64 on my server (268).
I'll check in some days if I still have the problem or not.
Thank you guys!
@olivierlambert is there a plan to deploy the alt-driver over the xcp-ng update or should we installed by the xcp-ng-testing repo?
THX for the good job guys
I'm going to build a driver package that only has the patch that is thought to fix the memory issue and let everyone here test it. If the results are good, then it will become an official update.
delaf last edited by delaf
The 2 servers have been reinstalled with an up to date 8.2. They host each 2 VMs that are doing the same thing (~100Mb/s of netdata stream).
The right one has the 5.9.4-1.xcpng8.2, the left one has 5.5.2-2.xcpng8.2.
The patch seem to be OK for me.
Here's an updated
ixgbedriver package that is meant as an update candidate without updating to a higher version. If need all feedback we can get on this one, because this is the candidate for the official fix as would be delivered to everyone. Of course the
intel-igb-altwill remain available for those who need a more recent driver, and I even moved it to the
updatesrepository so that one doesn't need to add
--enablerepo=xcp-ng-testingto install it anymore.
To test the official update candidate on XCP-ng 8.1 or 8.2.
- If you had previously installed
yum remove intel-ixgbe-alt -y
- Check that the
/lib/modules/4.19.0+1/override/ixgbe.kofile was properly deleted. I've seen, once, a situation where a .ko file from an
-altpackage wasn't deleted, so I'm being cautious here and ask you to report you see that it is still present. In theory, this is impossible, but as I've seen it once I don't know anymore
- Update the
intel-ixgbepackage from the testing repo:
yum update intel-ixgbe --enablerepo=xcp-ng-testing
Note: I'm not 100% sure that I picked the right patch, nor that this patch alone is sufficient.
- If you had previously installed
@stormi I have installed intel-ixgbe 5.5.2-2.1.xcpng8.2 on my server s0267. Let's wait a some days to check if the memleak is solved by this patch.
It seems to be good here!
So we found the good patch That was a really tricky issue to find!