XCP-ng
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Host disconnected midway during backup, now unable to start/restart/cancel

    Scheduled Pinned Locked Moved Xen Orchestra
    19 Posts 6 Posters 3.5k Views 4 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • DanpD Offline
      Danp Pro Support Team @justjosh
      last edited by

      @justjosh Yes, the goal is to 'unpause' the the VDI for the VM's disk.

      If you look back at the thread I posted, they showed the output from xe vdi-list uuid=d50a85ca-eda2-4cbd-a348-80c7d6808ac1 params=all, where the UUID was from the VM's disk VDI. You could perform the same on your VDI to confirm that the issue is present in sm-config entry.

      J 1 Reply Last reply Reply Quote 0
      • J Offline
        justjosh @Danp
        last edited by justjosh

        @danp I've cleared the pause but I'm still encountering errors regarding pause. Any ideas?

        I still have a snapshot from 4th Dec when the error first started. Is it safe to delete that? Will the delta backup be able to merge a full snapshot with the existing chain?

         Snapshot 
        Start: Dec 8, 2020, 09:15:07 AM
        End: Dec 8, 2020, 09:15:08 AM
        Error: SR_BACKEND_FAILURE_82(, Failed to snapshot VDI [opterr=failed to pause VDI d11dc884-b91d-4ea0-87ef-6b96ce5b0ad4], )
        Start: Dec 8, 2020, 09:15:07 AM
        End: Dec 8, 2020, 09:15:08 AM
        Duration: a few seconds
        Error: SR_BACKEND_FAILURE_82(, Failed to snapshot VDI [opterr=failed to pause VDI d11dc884-b91d-4ea0-87ef-6b96ce5b0ad4], )
        
        DanpD 1 Reply Last reply Reply Quote 0
        • DanpD Offline
          Danp Pro Support Team @justjosh
          last edited by

          @justjosh Yes, it should be fine to delete the snapshot and then rerun the backup job.

          1 Reply Last reply Reply Quote 0
          • N Offline
            nicolas @Danp
            last edited by

            @Danp Did you remember what command you used to remove the "paused" flag, as the link from Citrix is not working anymore? Thanks!

            N 1 Reply Last reply Reply Quote 0
            • N Offline
              nicolas @nicolas
              last edited by

              As I needed it urgently, I wrote a python script which remove the flag from the db with this command :

              vdi_ref = session.xenapi.VDI.get_by_uuid(vdi_uuid)
              session.xenapi.VDI.remove_from_sm_config(vdi_ref, "paused")
              

              It worked and my vm are back to business!

              DanpD 1 Reply Last reply Reply Quote 0
              • DanpD Offline
                Danp Pro Support Team @nicolas
                last edited by

                @nicolas Yes, that is essentially what was shown in the link. Note: the developers have warned to be careful using this technique because the disk is in a paused state for a reason, so simply clearing the flag could lead to unintended consequences.

                Alternatively, you can try running this command --

                /opt/xensource/sm/resetvdis.py single <VDI UUID>

                1 Reply Last reply Reply Quote 0
                • M Offline
                  madrianr
                  last edited by

                  Hello, I have the same problem - see also here:
                  https://community.citrix.com/topic/253636-disable-cbt-sr_backend_failure_202-map_duplicate_key/#comment-86996

                  If I use the following script as posted here I have the following result:

                  [root@wkkctxhy01 ~]# /opt/xensource/sm/resetvdis.py single 1e1c1ed3-9eb9-4b95-aabd-91b95111cc70
                  VDI 1e1c1ed3-9eb9-4b95-aabd-91b95111cc70 is not marked as attached anywhere, nothing to do

                  Any help is welcome
                  robert

                  M 1 Reply Last reply Reply Quote 0
                  • M Offline
                    madrianr @madrianr
                    last edited by

                    @madrianr said in Host disconnected midway during backup, now unable to start/restart/cancel:

                    [root@wkkctxhy01 ~]# /opt/xensource/sm/resetvdis.py single 1e1c1ed3-9eb9-4b95-aabd-91b95111cc70
                    VDI 1e1c1ed3-9eb9-4b95-aabd-91b95111cc70 is not marked as attached anywhere, nothing to do

                    after "Forget" the disks and Rescan/Reattach it works now...
                    xe vdi-forget uuid=7a3b69fb-08d3-4e10-8b07-c05ee876eabe
                    xe vdi-forget uuid=433d1e56-80af-4691-93f6-84af4c411565
                    xe vdi-forget uuid=78a38bc3-bba3-4be6-8bdb-cfd20eaf8b44
                    xe vdi-forget uuid=1e1c1ed3-9eb9-4b95-aabd-91b95111cc70
                    xe vdi-forget uuid=671fc875-cb61-462d-98f2-62912b217570

                    J 1 Reply Last reply Reply Quote 0
                    • J Offline
                      jaayb @madrianr
                      last edited by

                      @madrianr had similar issues tried xe vdi-foget uuid and rescanned after that but cannot find the vdi.

                      Any ideas?

                      J 1 Reply Last reply Reply Quote 0
                      • J Offline
                        jaayb @jaayb
                        last edited by

                        @jaayb said in Host disconnected midway during backup, now unable to start/restart/cancel:

                        @madrianr had similar issues tried xe vdi-foget uuid and rescanned after that but cannot find the vdi.

                        Any ideas?

                        never mind was able to recover...

                        1 Reply Last reply Reply Quote 0

                        Hello! It looks like you're interested in this conversation, but you don't have an account yet.

                        Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

                        With your input, this post could be even better 💗

                        Register Login
                        • First post
                          Last post