XCP-ng 8.2.1 crash

fdrcrtl

Update before starting hw test by hetzner, they said "Please note that this server is 5000 series ryzen and it needs at least Linux kernel version 5.1 to run smoothly as it gets proper support from kernel version 5.12 and above. We have seen many problem from customers running kernel version below 5.1"

Deep into the rabbit hole: https://bugzilla.kernel.org/show_bug.cgi?id=212087 - As xcpng running on 4.19 ..

olivierlambert

It's not Linux that is really "running" on the CPU but Xen (since your dom0 is a VM, not the "host").

So the idea is to try to find what's causing issues on Xen with this CPU.

fdrcrtl

Thanks for the clarification @olivierlambert, just seen in the docs: Citrix Hypervisor 8.2, Base version of CentOS in dom0: 7.5, Xen 4.13.1 + patches, Kernel 4.19 + patches

Just want to give more info to the support team! Anyway from hetzner perspective is a negative point. Just for info, amd microcode is installed by default? Now the server is under testing, home they find something hw related

Update
Unfortunately test completed without any errors

Your server finished the hardware check test without any hardware related issues. We boot the server back to the installed System. As we recommended try to use kernel version at least 5.1.

Summary of the test:

-----------------%<-----------------
DMESG: Ok
CPUFREQ-CHECK: Ok
STRESSTEST-CPU-TEMP: Ok
FANCHECK: Ok
STRESSTEST: Ok
MCE-CHECK: Ok

HDDTEST S64HNE0T******: Ok
HDDTEST S64HNE0T******: Ok

-----------------%<-----------------

andSmv

Hmm, in the bugzilla thread the guys talk about adjusting SoC voltage and updating the BIOS. It still seems to me to be a HW problem... I will look through the whole thread and I will do some research about possible workarounds in newer Linux kernels for 5000 series ryzen.

fdrcrtl

Right @andSmv , what i've found so far

Due wrong voltage reporting in kernel < 5.12, offset voltage had to be higher
Implementing ZenStates may can help https://forum.level1techs.com/t/overclock-your-ryzen-cpu-from-linux/126025
Some success from AMD forum: https://community.amd.com/t5/processors/ryzen-5900x-system-constantly-crashing-restarting-whea-logger-id/td-p/423321/page/84
Some kernel patches neede for ryzen 5000 series: https://unix.stackexchange.com/questions/628222/what-changes-had-to-be-made-to-linux-kernel-in-order-to-support-ryzen-5000-serie

Dont' know if can help but I've added max_cstate=5 and cpufreq=xen:powersave to limit CPU usage and reduce power requirement. Those settings will be system-wide or only to xen?

andSmv

To be honest, I would put cpufreq=none and max_cstate=0. This should disable the whole CPU P-states and C-states management by Xen. In this way, if there's any bug in firmware ACPI tables (or may be in the way Xen handles them) it would be possible to pinpoint this.

andSmv

Thank you for all these links! I will look through them (need some time though)

ron-g

FWIW, I was having similar kernel panics on my HP DL380G8 today. Two Xeon E5-2620 2 GHz, microcode version 0x71a. It's happened before, but only on a reboot.

Today, the kernel panics weren't consistent as to which CPU it was. I saw it get as high as CPU 22 and as low as CPU 3.

I was viewing POST via iLO remote console. After about an hour of allowing it to reboot on its own or with my manually resetting it via iLO GUI, I went to my data center and turned on the monitor and switched to the KVM channel the server was on. It came back up then. HTH.

fdrcrtl

Good morning, any update on this?
Meanwhile 60+ days stable with max_cstate=5 cpufreq=xen:powersave

fdrcrtl

@fdrcrtl @andSmv @olivierlambert
Bump, ty