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    Issue with VM network dropping in and out

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    • G Offline
      glenlewis09
      last edited by

      Thank you so much, that is a great insight. Now I have the logs there are 100+ log files. Which file are you wanting me to look at.

      gskgerG 1 Reply Last reply Reply Quote 0
      • gskgerG Offline
        gskger Top contributor @glenlewis09
        last edited by gskger

        @glenlewis09 Check out the troubleshooting guide on logs in the documentation. @Andrew was talking about the kernel message logs. At the CLI, you could also type dmsg to show the kernel messages since the last boot. You could narrow the result down further with dmesg | grep -i eth.

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        • A Offline
          Andrew Top contributor @glenlewis09
          last edited by

          @glenlewis09 I'm running Windows 10 and 11 and it works correctly.

          Are you only having problems with Windows 2019 and 2022 ?

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          • A Offline
            Andrew Top contributor @glenlewis09
            last edited by

            @glenlewis09 I don't have the same system as you (also XCP 8.3), but I do have r8125 cards and a 2.5G switch. I installed Windows Server 2022 and have no problems keeping a Remote Desktop connection open and watching YouTube videos (with audio)...

            I'll have to try it on my AMD system with the r8125 next.

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            • G Offline
              glenlewis09
              last edited by olivierlambert

              @gskger said in Issue with VM network dropping in and out:

              dmesg | grep -i eth

              Last login: Wed Jan 31 09:11:37 2024 from 192.168.20.168
              [13:59 GLS-XENHOST08 ~]#  dmesg | grep -i eth
              [    1.042384] xen_netfront: Initialising Xen virtual ethernet driver
              [    2.735978] r8125 Ethernet controller driver 9.012.03-NAPI-PTP-RSS loaded
              [    3.823280] ACPI Error: Method parse/execution failed \_SB.UBTC._DSM, AE_NOT_FOUND (20180810/psparse-516)
              [    3.860193] r8125 0000:02:00.0 side-2697-eth0: renamed from eth0
              [    5.989957] r8125 0000:02:00.0 eth0: renamed from side-2697-eth0
              [    7.086183] eth0: 0xffffc90040540000, 38:f7:cd:c6:d5:82, IRQ 177
              [    7.114826] r8125 0000:02:00.0 eth0: registered PHC device on eth0
              [    7.114829] r8125 0000:02:00.0 eth0: reset PHC clock
              [    7.148004] device eth0 entered promiscuous mode
              [    9.927534] r8125: eth0: link up
              [133076.658774] NETDEV WATCHDOG: eth0 (r8125): transmit queue 1 timed out
              [133076.685550] r8125 0000:02:00.0 eth0: reset PHC clock
              [133076.706192] r8125: eth0: link down
              [133079.932108] r8125: eth0: link up
              [13:59GLS-XENHOST08~]#
              

              These are the logs for the NIC

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              • G Offline
                glenlewis09 @Andrew
                last edited by

                @Andrew

                It happens across all Windows OS, WIN 11/ Server 2016/2019/2022

                But on one of the VM it never has issue.

                But if I move the VM back to the other Host with the 1GB nic all the VM behave correctly.

                Thank you.

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                • gskgerG Offline
                  gskger Top contributor @glenlewis09
                  last edited by gskger

                  @glenlewis09 Just to get more information on the NIC in your system, can you first identify the NICs with lspci | grep Ethernet (returns the ID 00:1f.6 on my system)

                  # lspci | grep Ethernet
                  00:1f.6 Ethernet controller: Intel Corporation Ethernet Connection (11) I219-LM
                  

                  and than get more details with lspci -s 00:1f.6 -vv using the ID of your NIC

                  # lspci -s 00:1f.6 -vv
                  00:1f.6 Ethernet controller: Intel Corporation Ethernet Connection (11) I219-LM
                          Subsystem: Hewlett-Packard Company Device 8715
                          Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
                          Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
                          Latency: 0
                          Interrupt: pin A routed to IRQ 212
                          Region 0: Memory at e1200000 (32-bit, non-prefetchable) [size=128K]
                          Capabilities: [c8] Power Management version 3
                                  Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
                                  Status: D0 NoSoftRst+ PME-Enable- DSel=0 DScale=1 PME-
                          Capabilities: [d0] MSI: Enable+ Count=1/1 Maskable- 64bit+
                                  Address: 00000000fee00f98  Data: 0000
                          Kernel driver in use: e1000e
                          Kernel modules: e1000e
                  

                  While this does not address your issue, it gives more insight into your setup.

                  Edit: some typos

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                  • G Offline
                    glenlewis09 @gskger
                    last edited by glenlewis09

                    @gskger [14:39 GLS-XENHOST08 ~]#  lspci | grep Ethernet
                    02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8125 2.5GbE Controller (rev 05)
                    [14:39 GLS-XENHOST08 ~]# ^C
                    [14:39 GLS-XENHOST08 ~]# lspci -s 02:00.0 -vvv
                    02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8125 2.5GbE Controller (rev 05)
                            Subsystem: Realtek Semiconductor Co., Ltd. Device 0123
                            Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
                            Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
                            Latency: 0, Cache Line Size: 64 bytes
                            Interrupt: pin A routed to IRQ 36
                            Region 0: I/O ports at f000 [size=256]
                            Region 2: Memory at fce00000 (64-bit, non-prefetchable) [size=64K]
                            Region 4: Memory at fce10000 (64-bit, non-prefetchable) [size=16K]
                            Capabilities: [40] Power Management version 3
                                    Flags: PMEClk- DSI- D1+ D2+ AuxCurrent=375mA PME(D0+,D1+,D2+,D3hot+,D3cold+)
                                    Status: D0 NoSoftRst+ PME-Enable- DSel=0 DScale=0 PME-
                            Capabilities: [50] MSI: Enable- Count=1/1 Maskable+ 64bit+
                                    Address: 0000000000000000  Data: 0000
                                    Masking: 00000000  Pending: 00000000
                            Capabilities: [70] Express (v2) Endpoint, MSI 01
                                    DevCap: MaxPayload 256 bytes, PhantFunc 0, Latency L0s <512ns, L1 <64us
                                            ExtTag- AttnBtn- AttnInd- PwrInd- RBE+ FLReset- SlotPowerLimit 75.000W
                                    DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported-
                                            RlxdOrd+ ExtTag- PhantFunc- AuxPwr- NoSnoop-
                                            MaxPayload 256 bytes, MaxReadReq 2048 bytes
                                    DevSta: CorrErr+ UncorrErr- FatalErr- UnsuppReq+ AuxPwr+ TransPend-
                                    LnkCap: Port #0, Speed 5GT/s, Width x1, ASPM L0s L1, Exit Latency L0s unlimited, L1 <64us
                                            ClockPM+ Surprise- LLActRep- BwNot- ASPMOptComp+
                                    LnkCtl: ASPM L1 Enabled; RCB 64 bytes Disabled- CommClk+
                                            ExtSynch- ClockPM+ AutWidDis- BWInt- AutBWInt-
                                    LnkSta: Speed 5GT/s, Width x1, TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt-
                                    DevCap2: Completion Timeout: Range ABCD, TimeoutDis+, LTR+, OBFF Via message/WAKE#
                                    DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis-, LTR+, OBFF Disabled
                                    LnkCtl2: Target Link Speed: 5GT/s, EnterCompliance- SpeedDis-
                                             Transmit Margin: Normal Operating Range, EnterModifiedCompliance- ComplianceSOS-
                                             Compliance De-emphasis: -6dB
                                    LnkSta2: Current De-emphasis Level: -3.5dB, EqualizationComplete-, EqualizationPhase1-
                                             EqualizationPhase2-, EqualizationPhase3-, LinkEqualizationRequest-
                            Capabilities: [b0] MSI-X: Enable+ Count=32 Masked-
                                    Vector table: BAR=4 offset=00000000
                                    PBA: BAR=4 offset=00000800
                            Capabilities: [d0] Vital Product Data
                    pcilib: sysfs_read_vpd: read failed: Input/output error
                                    Not readable
                            Capabilities: [100 v2] Advanced Error Reporting
                                    UESta:  DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
                                    UEMsk:  DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq+ ACSViol-
                                    UESvrt: DLP+ SDES+ TLP- FCP+ CmpltTO- CmpltAbrt- UnxCmplt- RxOF+ MalfTLP+ ECRC- UnsupReq- ACSViol-
                                    CESta:  RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr+
                                    CEMsk:  RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr+
                                    AERCap: First Error Pointer: 00, GenCap+ CGenEn- ChkCap+ ChkEn-
                            Capabilities: [148 v1] Virtual Channel
                                    Caps:   LPEVC=0 RefClk=100ns PATEntryBits=1
                                    Arb:    Fixed- WRR32- WRR64- WRR128-
                                    Ctrl:   ArbSelect=Fixed
                                    Status: InProgress-
                                    VC0:    Caps:   PATOffset=00 MaxTimeSlots=1 RejSnoopTrans-
                                            Arb:    Fixed- WRR32- WRR64- WRR128- TWRR128- WRR256-
                                            Ctrl:   Enable+ ID=0 ArbSelect=Fixed TC/VC=01
                                            Status: NegoPending- InProgress-
                            Capabilities: [168 v1] Device Serial Number 01-00-00-00-68-4c-e0-00
                            Capabilities: [178 v1] Transaction Processing Hints
                                    No steering table available
                            Capabilities: [204 v1] Latency Tolerance Reporting
                                    Max snoop latency: 1048576ns
                                    Max no snoop latency: 1048576ns
                            Capabilities: [20c v1] L1 PM Substates
                                    L1SubCap: PCI-PM_L1.2+ PCI-PM_L1.1+ ASPM_L1.2+ ASPM_L1.1+ L1_PM_Substates+
                                              PortCommonModeRestoreTime=150us PortTPowerOnTime=150us
                            Capabilities: [21c v1] Vendor Specific Information: ID=0002 Rev=4 Len=100 <?>
                            Kernel driver in use: r8125
                            Kernel modules: r8125
                    
                    [14:40GLS-XENHOST08~]#
                    
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                    • gskgerG Offline
                      gskger Top contributor @glenlewis09
                      last edited by

                      @glenlewis09 Can you please edit your post and format the output as code (insert ``` before and after the output)? This improves readability.

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                      • G Offline
                        glenlewis09 @gskger
                        last edited by

                        @gskger done, thank you for the correction.

                        gskgerG 1 Reply Last reply Reply Quote 1
                        • gskgerG Offline
                          gskger Top contributor @glenlewis09
                          last edited by gskger

                          @glenlewis09 Again just to double check: your XCP-ng 8.2.1 is fully up-to-date (yum update returns No packages marked for update)? The refreshed 8.2.1 ISO from December 2023 contained updated drivers contributed by @Andrew, including the r8125 driver.

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                          • G Offline
                            glenlewis09 @gskger
                            last edited by

                            @gskger said in Issue with VM network dropping in and out:

                            yum update

                            [15:25 GLS-XENHOST08 ~]# yum update
                            Loaded plugins: fastestmirror
                            Loading mirror speeds from cached hostfile
                            Excluding mirror: updates.xcp-ng.org
                             * xcp-ng-base: mirrors.xcp-ng.org
                            Excluding mirror: updates.xcp-ng.org
                             * xcp-ng-updates: mirrors.xcp-ng.org
                            No packages marked for update
                            [15:25GLS-XENHOST08~]#
                            
                            
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                            • gskgerG Offline
                              gskger Top contributor @glenlewis09
                              last edited by

                              @glenlewis09 The only thing that realy stands out is this error message:

                              pcilib: sysfs_read_vpd: read failed: Input/output error
                                              Not readable
                              

                              Can you please try dmesg | grep VPD and report the output (if any)?

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                              • G Offline
                                glenlewis09 @gskger
                                last edited by

                                @gskger said in Issue with VM network dropping in and out:

                                dmesg | grep VPD

                                [15:36 GLS-XENHOST08 ~]#  dmesg | grep VPD
                                [    5.967152] r8125 0000:02:00.0: invalid short VPD tag 00 at offset 1
                                [15:36GLS-XENHOST08~]#
                                
                                
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                                • A Offline
                                  Andrew Top contributor @glenlewis09
                                  last edited by

                                  @glenlewis09 @gskger

                                  I seem to be able to reproduce the Windows 2022 RDP issue on my XCP 8.2.1/AMD/r8125 box (sometimes). It does not seem to happen on my other intel systems or with other OS's.... I'll see what I can find/fix.

                                  I don't think the VPD warning is an actual problem.

                                  G gskgerG 2 Replies Last reply Reply Quote 1
                                  • G Offline
                                    glenlewis09 @Andrew
                                    last edited by

                                    @Andrew

                                    Thank you, it is driving me crazy at first. I though my switch was bad so I bought a new one just incase. Then It didn't solve it so I though my fiber was causing TX/RX issues so I replaced it.

                                    I am glad you can somewhat reproduce the error.

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                                    • gskgerG Offline
                                      gskger Top contributor @Andrew
                                      last edited by

                                      @Andrew said in Issue with VM network dropping in and out:

                                      I don't think the VPD warning is an actual problem.

                                      Yes, I don't think so either.

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                                      • A Offline
                                        Andrew Top contributor @glenlewis09
                                        last edited by Andrew

                                        @glenlewis09 @gskger

                                        Welcome to using cheap commodity hardware for server class uses...

                                        It seems the r8125 acts differently on my lab test machines. I don't know why the same chip and driver acts differently. It seems the tx-checksumming is forced off by for one system, and on by default for another. It seems this is a problem for the r8125, but not other chipsets and affects some OS's but not all. It seems there must be a bug in the vendor driver code....

                                        You can make the feature change on the XCP command line using: ethtool -K eth0 tx off tso off to see if it fixes the problem. Please let me know if that fixes the Win 2022 RDP issue for you (it does for me). A host reboot will revert the change.

                                        G M 2 Replies Last reply Reply Quote 2
                                        • G Offline
                                          glenlewis09 @Andrew
                                          last edited by

                                          @Andrew

                                          I think you did find a fix; how can I apply this to the host, so it has this setting on each reboot?

                                          So far, no issues at all with the network! Truly I am happy and even if I have to run this code on each boot up at least the mini pc isn't useless.

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                                          • A Offline
                                            Andrew Top contributor @glenlewis09
                                            last edited by

                                            @glenlewis09 I'll look at changing the default in the XCP r8125 driver until Realtek can fix it (which may be never).

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