HPE ML350 G11 - Fan at high speed - Agentless Management (AMS)

AndyK

Hi,

HPE ML350 G11 Server;

All fan running at high speed. Installing AMS would solve this problem, but there are dependency errors.

error: :
libjson-c.so.4()(64bit) is needed by amsd-3.5.0-1803.25.rhel8.x86_64
librpm.so.8()(64bit) is needed by amsd-3.5.0-1803.25.rhel8.x86_64
librpmio.so.8()(64bit) is needed by amsd-3.5.0-1803.25.rhel8.x86_64
libstdc++.so.6(GLIBCXX_3.4.20)(64bit) is needed by amsd-3.5.0-1803.25.rhel8.x86_64
libstdc++.so.6(GLIBCXX_3.4.21)(64bit) is needed by amsd-3.5.0-1803.25.rhel8.x86_64

How can I install the dependency's?

Many thanks for help.

flakpyro

@AndyK I ran into the same problem on some new DL320 Gen 11s...if you log into the HP portal they have a AMS RPM for XenServer, you can install that on XCP-NG without issue.

AndyK

@flakpyro
Thank you so much!

systemctl status amsd
amsd.service - Agentless Management Service daemon
Loaded: loaded (/usr/lib/systemd/system/amsd.service; enabled; vendor preset: enabled)
Active: active (running) since Sun 2024-08-18 20:15:22 CEST; 14s ago
Main PID: 5791 (amsd)
CGroup: /system.slice/amsd.service
└─5791 /sbin/amsd -f

Unfortunately the fan are still at 78%

It may to do with my previous things to try to calm the fan down.

curl --request PATCH --url 'https://<iLO address>/redfish/v1/Chassis/1/Thermal/' --user '<iLO Username>:<password>' --header 'content-type: application/json' --insecure --data '{"Oem": {"Hpe": {"FanPercentAdjust": 50}}}'

Will reboot the server and see.
Thanks again.

flakpyro

@AndyK I have had to sometimes do an iLO reset (reboot) to make it calm the fans down after installing. Its weird my gen 10s on ESXi never needed anything installed to prevent the fans from screaming but on these Gen 11s i tried various linux distro and xcp-ng and the fans were always loud without the daemon installed in the OS.