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    HPE ML350 G11 - Fan at high speed - Agentless Management (AMS)

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    • A Offline
      AndyK
      last edited by

      Hi,

      HPE ML350 G11 Server;

      All fan running at high speed. Installing AMS would solve this problem, but there are dependency errors.

      error: :
      libjson-c.so.4()(64bit) is needed by amsd-3.5.0-1803.25.rhel8.x86_64
      librpm.so.8()(64bit) is needed by amsd-3.5.0-1803.25.rhel8.x86_64
      librpmio.so.8()(64bit) is needed by amsd-3.5.0-1803.25.rhel8.x86_64
      libstdc++.so.6(GLIBCXX_3.4.20)(64bit) is needed by amsd-3.5.0-1803.25.rhel8.x86_64
      libstdc++.so.6(GLIBCXX_3.4.21)(64bit) is needed by amsd-3.5.0-1803.25.rhel8.x86_64

      How can I install the dependency's?

      Many thanks for help.

      F 1 Reply Last reply Reply Quote 0
      • F Offline
        flakpyro @AndyK
        last edited by

        @AndyK I ran into the same problem on some new DL320 Gen 11s...if you log into the HP portal they have a AMS RPM for XenServer, you can install that on XCP-NG without issue.

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        • A Offline
          AndyK @flakpyro
          last edited by

          @flakpyro
          Thank you so much!

          systemctl status amsd
          amsd.service - Agentless Management Service daemon
          Loaded: loaded (/usr/lib/systemd/system/amsd.service; enabled; vendor preset: enabled)
          Active: active (running) since Sun 2024-08-18 20:15:22 CEST; 14s ago
          Main PID: 5791 (amsd)
          CGroup: /system.slice/amsd.service
          └─5791 /sbin/amsd -f

          Unfortunately the fan are still at 78%

          It may to do with my previous things to try to calm the fan down.

          curl --request PATCH --url 'https://<iLO address>/redfish/v1/Chassis/1/Thermal/' --user '<iLO Username>:<password>' --header 'content-type: application/json' --insecure --data '{"Oem": {"Hpe": {"FanPercentAdjust": 50}}}'

          Will reboot the server and see.
          Thanks again.

          F 1 Reply Last reply Reply Quote 0
          • F Offline
            flakpyro @AndyK
            last edited by

            @AndyK I have had to sometimes do an iLO reset (reboot) to make it calm the fans down after installing. Its weird my gen 10s on ESXi never needed anything installed to prevent the fans from screaming but on these Gen 11s i tried various linux distro and xcp-ng and the fans were always loud without the daemon installed in the OS.

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            • T Offline
              TrapoSAMA
              last edited by

              Hi!

              AMS 3.3.0 for xenserver8 work well with DL380 G10.

              🙂

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              • J Offline
                john.c
                last edited by john.c

                @AndyK Are you running an up to date BIOS and iLO5 firmware for the Gen 11?

                It’s recommended to running the latest BIOS for the hardware, along with a minimum of iLO 5 firmware version 1.43. Pair this with the above version 3.3.0 or higher of AMS.

                @flakpyro This may help you too if you’re on the same hardware currently.

                Though the work being done to better integrate XCP-ng, likely may in the future do away with the need for software like AMS on HPE hardware.

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                • F Offline
                  flakpyro @john.c
                  last edited by flakpyro

                  I am currently running "amsd-3.6.0-1867.26.xenserver8.x86_64.rpm" on my DL360 Gen 11 servers. It's been working well!

                  Its also worth mentioning i had no luck with the newer amsd rpms as they have dependency errors. I am assuming just because the dom0 OS is CentOS 7 based and somewhat dated. I reached out to my HP rep about if the xenserver packages will continue to see updates but never heard back. Having to deal with a daemon like this to keep fan speeds under control will definitely be taking into account with this years server refreshes considering Dell and Lenovo do not have this requirement.

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                  • J Offline
                    john.c @flakpyro
                    last edited by john.c

                    @flakpyro said in HPE ML350 G11 - Fan at high speed - Agentless Management (AMS):

                    I am currently running "amsd-3.6.0-1867.26.xenserver8.x86_64.rpm" on my DL360 Gen 11 servers. It's been working well!

                    It’salso worth mentioning i had no luck with the newer amsd rpms as they have dependency errors. I am assuming just because the dom0 OS is CentOS 7 based and somewhat dated. I reached out to my HP rep about if the xenserver packages will continue to see updates but never heard back. Having to deal with a daemon like this to keep fan speeds under control will definitely be taking into account with this years server refreshes considering Dell and Lenovo do not have this requirement.

                    HPE AMS and hp-ams have historically also been required with smartctl to get drive health data into iLO along with certain health and metrics data.

                    Depending on where you live you may have options like 2CRSi, Scan, Novatech or other smaller brand options. Not just companies like HPE, Dell and Lenovo!

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                    • T Offline
                      TrapoSAMA
                      last edited by

                      Hi!!

                      minor issue with latest 3.3.0 and network show unknown.

                      Some one have HPE support to put a ticket about that?

                      Thx

                      F 1 Reply Last reply Reply Quote 0
                      • T Offline
                        TrapoSAMA
                        last edited by

                        LAtest version is in:

                        https://downloads.linux.hpe.com/SDR/repo/mcp/XenServer/8/x86_64/2025.06.00.00/

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                        • F Offline
                          flakpyro @TrapoSAMA
                          last edited by flakpyro

                          @TrapoSAMA Have you tried 3.6.0? The package is named "amsd-3.6.0-1867.26.xenserver8.x86_64.rpm" you should be able to find it on the HPE support site

                          Edit: i found a link to the RPM: https://downloads.linux.hpe.com/repo/mcp/XenServer/8/x86_64/current/amsd-3.6.0-1867.26.xenserver8.x86_64.rpm

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                          • T Offline
                            TrapoSAMA @flakpyro
                            last edited by

                            @flakpyro

                            i try to find a new version but site and search only found 3.3.0. When try to search again in a proxmon forum found the repo xD

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