Team - XO Backend group | XCP-ng and XO forum

MathieuRA

Can you test if the branch: fix_cloudinit_import fix your issue?
Edit: It is available on the master branch.

florent

@Andrew @probain
XO was hiding some error message and fell back silently ( or fail later) , this onth updates gives us more information

are you using NBD ( it is mandatory for qcow2 disks) ?
is NBD enable on at least one network per pool ?
can XO access this network ?
is there a default backup network on the pool ? with NBD ? accessible by XO ?

any more logs on journalctl ( I am expecting some nbdinfos )

pierrebrunet

@pedro_udifar Hi,
You can try again with minPartSize=100000000 indeed. But I would advise you to contact B2 directly. They should have a clearer error to show instead of a 500.
Thanks for your patience and your help

pierrebrunet

@pedro_udifar This is indeed a particular case. Can you switch xo-server log to debug please? Then we would need the journalctl from your xo-server. You can give it to me through MP if you prefer.

Bastien Nollet

Hello @tmk,

The fix is on its way: https://github.com/vatesfr/xen-orchestra/pull/10129

It should be included in XO 6.7, which will be released at the end of month.

Bastien Nollet

@tmk

I was able to reproduce the problem, so it seems the modifications we brought a couple of weeks ago didn't fix it.

I'm working on a fix at the moment.

Bastien Nollet

Hello @tmk,

Can you tell me which version of XO you are using?
We made a modification on the task error handling a couple of weeks ago.

pierrebrunet

@ph7 said:

They run once a day @ 03:04 before the normal backup that starts @ 03:10 and they have all run OK since July 8, the failed one reported 8 days ago ( post ~85 )

Hi, just to be sure, are you saying it is working ok apart one task 8 days ago?

simonp

@itservices Great news.

Don't hesitate to post here again if you encounter a similar issue in the future.

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