Backup: IMPORT_ERROR_PREMATURE_EOF()
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Hi
I've got this error and no Idea how to troubleshoot that, everything looks and works fine, and from time to time I've got Error: IMPORT_ERROR_PREMATURE_EOF() on random VMs in backup status.
What this error means? is this related to storage layer? disk/raid problems?
Global status: failure • Job ID: fb97d141-a73d-4b44-aad8-e93e7547123d • Run ID: 1557648648623 • mode: full • Start time: Sunday, May 12th 2019, 10:10:48 am • End time: Sunday, May 12th 2019, 8:13:29 pm • Duration: 10 hours • Successes: 6 / 7 ________________________________________ 1 Failure 30_Prometeusz • UUID: 15d3a7b5-e2ba-183c-0b3c-26228336c969 • Start time: Sunday, May 12th 2019, 10:10:48 am • End time: Sunday, May 12th 2019, 8:13:29 pm • Duration: 10 hours • Snapshot ✔ o Start time: Sunday, May 12th 2019, 10:10:48 am o End time: Sunday, May 12th 2019, 10:11:15 am o Duration: a few seconds • SRs o x2-ext-sr01 (6933692b-558f-0745-0a01-dd4598981686) 🚨 Start time: Sunday, May 12th 2019, 11:55:18 am End time: Sunday, May 12th 2019, 8:11:12 pm Duration: 8 hours Error: IMPORT_ERROR_PREMATURE_EOF() transfer 🚨 Start time: Sunday, May 12th 2019, 11:55:18 am End time: Sunday, May 12th 2019, 8:11:12 pm Duration: 8 hours Error: IMPORT_ERROR_PREMATURE_EOF() o b1-ext-backup01 (9e9e47b7-8785-ce31-6b21-6a5ffbbfa062) 🚨 Start time: Sunday, May 12th 2019, 11:55:18 am End time: Sunday, May 12th 2019, 8:12:56 pm Duration: 8 hours Error: IMPORT_ERROR_PREMATURE_EOF() transfer 🚨 Start time: Sunday, May 12th 2019, 11:55:18 am End time: Sunday, May 12th 2019, 8:12:56 pm Duration: 8 hours Error: IMPORT_ERROR_PREMATURE_EOF() ________________________________________ xo-server-backup-reports v0.16.0
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This is probably coming from XAPI/host itself. Double check you have enough disk space on your host (on the root and log partitions).
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Disk space is ok
[root@XCP01 ~]# df -h Filesystem Size Used Avail Use% Mounted on devtmpfs 3.9G 28K 3.9G 1% /dev tmpfs 3.9G 300K 3.9G 1% /dev/shm tmpfs 3.9G 1.5M 3.9G 1% /run tmpfs 3.9G 0 3.9G 0% /sys/fs/cgroup /dev/sda1 18G 1.9G 15G 12% / xenstore 3.9G 0 3.9G 0% /var/lib/xenstored /dev/loop0 8.0M 8.0M 0 100% /var/xen/xc-install /dev/sda5 3.9G 414M 3.3G 12% /var/log /dev/mapper/XSLocalEXT--85562599--034c--f997--33f9--cd77ac834b08-85562599--034c--f997--33f9--cd77ac834b08 15T 897G 13T 7% /run/sr-mount/85562599-034c-f997-33f9-cd77ac834b08 /dev/mapper/XSLocalEXT--4dfb2a5b--879b--14ad--ef25--bfc2750fa3bb-4dfb2a5b--879b--14ad--ef25--bfc2750fa3bb 15T 36G 14T 1% /run/sr-mount/4dfb2a5b-879b-14ad-ef25-bfc2750fa3bb tmpfs 794M 0 794M 0% /run/user/0
[root@XCP02 ~]# df -h Filesystem Size Used Avail Use% Mounted on devtmpfs 3.9G 12K 3.9G 1% /dev tmpfs 3.9G 172K 3.9G 1% /dev/shm tmpfs 3.9G 1.3M 3.9G 1% /run tmpfs 3.9G 0 3.9G 0% /sys/fs/cgroup /dev/sda1 18G 1.9G 15G 12% / xenstore 3.9G 0 3.9G 0% /var/lib/xenstored /dev/loop0 8.0M 8.0M 0 100% /var/xen/xc-install /dev/sda5 3.9G 389M 3.3G 11% /var/log /dev/mapper/XSLocalEXT--2be5c054--6f96--72a7--74d0--8b81b7fce3eb-2be5c054--6f96--72a7--74d0--8b81b7fce3eb 15T 42G 14T 1% /run/sr-mount/2be5c054-6f96-72a7-74d0-8b81b7fce3eb /dev/mapper/XSLocalEXT--6933692b--558f--0745--0a01--dd4598981686-6933692b--558f--0745--0a01--dd4598981686 15T 1.6T 13T 12% /run/sr-mount/6933692b-558f-0745-0a01-dd4598981686 //10.0.0.30/instalki 2.0T 278G 1.7T 15% /run/sr-mount/3f14e5d6-5f38-5ccf-5618-4f9c0e1b2e17 tmpfs 794M 0 794M 0% /run/user/0
[root@backup01 ~]# df -h Filesystem Size Used Avail Use% Mounted on devtmpfs 2.0G 0 2.0G 0% /dev tmpfs 2.0G 44K 2.0G 1% /dev/shm tmpfs 2.0G 1.1M 2.0G 1% /run tmpfs 2.0G 0 2.0G 0% /sys/fs/cgroup /dev/sda1 18G 1.8G 15G 11% / xenstore 2.0G 0 2.0G 0% /var/lib/xenstored /dev/loop0 8.0M 8.0M 0 100% /var/xen/xc-install /dev/sda5 3.9G 251M 3.4G 7% /var/log /dev/mapper/XSLocalEXT--9e9e47b7--8785--ce31--6b21--6a5ffbbfa062-9e9e47b7--8785--ce31--6b21--6a5ffbbfa062 15T 4.3T 9.4T 32% /run/sr-mount/9e9e47b7-8785-ce31-6b21-6a5ffbbfa062 tmpfs 393M 0 393M 0% /run/user/0
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Please provide more info: what kind of backup job? Are you using compression? Do you have all updates installed on all hosts? Is XOA up to date?
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Disaster recovery, here's the config:
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Okay so maybe there is a race condition somewhere with
zstd
(gut feeling, about premature EOF and using ZSTD). @johnelse what do you think? Do you need better logs?