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    Black screen on startup after BIOS reset

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    • H
      Hightmar @Hightmar
      last edited by Hightmar

      With the USB key, if I select it directly without going through the EFI partition, I get this screen and then nothing.

      388a1272-29f4-4348-82a5-4a23891cb5b4-install1bis.png

      Do you think it could be a CPU problem? USB key with Debia, EFI and BIOS install works just fine...

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      • A
        Andrew Top contributor @Hightmar
        last edited by

        @Hightmar Looks like you're missing the BIOS boot option in your setup... You may have to also set which device to boot.

        Did you update your BIOS? It might be worth giving that a try.

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          Hightmar @Andrew
          last edited by

          @Andrew That's what's weird. The boot order is correct. It's the XCP-ng EFI OS partition in first position.

          As for the BIOS, I originally reset it because it wasn't registering changes properly, especially for the fans, and also because I couldn't update the BIOS.

          I went and got the latest BIOS update for my Gigabyte B550 GAMING X V2 (rev. 1.3)
          motherboard. Links here :
          https://www.gigabyte.com/fr/Motherboard/B550-GAMING-X-V2-rev-13/support#support-dl

          The current version is FB. I've tried the FC and FDc versions but I get a message telling me that the image is invalid.

          I'm not sure what to do, maybe try contacting the manufacturer...

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            Andrew Top contributor @Hightmar
            last edited by

            @Hightmar Did you unzip the download BIOS? Did you try update by Q-flash?

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              Hightmar @Andrew
              last edited by

              @Andrew Yes I unzipped the file. BIOS don't see zipped files anyway. The image is well seen by Q-Flash, but when I click on it I got the message, invalid image -_-

              I can take a photo when I can

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                Andrew Top contributor @Hightmar
                last edited by

                @Hightmar Gigabyte is the only one that can help with the BIOS update issue...

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                  Hightmar @Andrew
                  last edited by

                  @Andrew And what about the message

                  • xenoprof: Initialization failed. AMD processor family 25 is not supported

                  This server have a Ryzen 9 5900X. My computer a Ryzen 5 5800X. Same family. But it works on my computer. Worse, it worked on the server. Before

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                    Andrew Top contributor @Hightmar
                    last edited by

                    @Hightmar Don't worry about it... I get the same warning on my AMD test machine, and it boots correctly.

                    Get Gigabyte to help with the BIOS update and once it's current then you can start looking at settings and details...

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                      Hightmar @Andrew
                      last edited by

                      This post is deleted!
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                        Hightmar @Andrew
                        last edited by

                        Hello @Andrew,

                        All my problems are now solved. They all came from the BIOS. I managed to update it with this solution :
                        https://www.youtube.com/watch?v=449N8h2GdlU

                        I had to rename the BIOS image name and use the automatic update tool.

                        1 Reply Last reply Reply Quote 1
                        • olivierlambertO
                          olivierlambert Vates 🪐 Co-Founder CEO
                          last edited by

                          Great news @Hightmar !! Thanks again @Andrew for your help 🙂

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