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    VM failed and won't start. Displaying "An emulator required to run this VM failed to start"

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    • olivierlambertO
      olivierlambert Vates 🪐 Co-Founder CEO
      last edited by olivierlambert

      /dev/sdb: open failed

      That's your issue. Can you check if your SR is correctly connected? Are you using Qcow alpha?

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        rustylh @olivierlambert
        last edited by

        @olivierlambert said in VM failed and won't start. Displaying "An emulator required to run this VM failed to start":

        Qcow alpha

        No Qcow alpha. I do have three other host with no issues that I know of (Hopfully) attached is the Storage Screenshot on that host.SR Image.png

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        • olivierlambertO
          olivierlambert Vates 🪐 Co-Founder CEO
          last edited by

          Check the SR view in XO, hosts tab to see if they are all connected.

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            rustylh @olivierlambert
            last edited by

            @olivierlambert SR View.png

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            • olivierlambertO
              olivierlambert Vates 🪐 Co-Founder CEO
              last edited by

              Do a lsblk on the problematic host, let's see what's /dev/sdb

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                rustylh @olivierlambert
                last edited by

                @olivierlambert lsblk.png

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                • olivierlambertO
                  olivierlambert Vates 🪐 Co-Founder CEO
                  last edited by

                  So first, how does "AlmaLinux8-Testing" appear in XO? Like started? If it's the case, you might do a state power reset to it. Then, check the dmesg on the host, I have a feeling there's a connection issue with it.

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                    rustylh @olivierlambert
                    last edited by

                    @olivierlambert "Failed","Shutting down VM 'AlmaLinux8-Testing' on 'iahost-xcpng-server3'
                    Internal error: Object with type VM and id dfcdcce6-b6e1-d865-6f2b-472a35b1fae7/config does not exist in xenopsd","iahost-xcpng-server3","Jun 9, 2025 12:28 PM"

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                    • olivierlambertO
                      olivierlambert Vates 🪐 Co-Founder CEO
                      last edited by

                      That's why you need to power reset it first.

                      Also please check the host dmesg

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                        rustylh @olivierlambert
                        last edited by

                        @olivierlambert Oh, I'm sorry. You mean power restart the host server?

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                          rustylh @rustylh
                          last edited by

                          [12:52 iahost-xcpng-server3 ~]# xe vm-reset-powerstate vm=dfcdcce6-b6e1-d865-6f2b-472a35b1fae7 --force
                          This operation cannot be completed because the server is still live.
                          host: 6985c3a2-091d-488b-8de6-4bf40985987b (iahost-xcpng-server3)

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                          • olivierlambertO
                            olivierlambert Vates 🪐 Co-Founder CEO
                            last edited by

                            On the pool master:

                            1. Restart the toolstack
                            2. Immediately after, run the vm reset powerstate command.
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                              rustylh @olivierlambert
                              last edited by

                              @olivierlambert Ok. I was able to get that VM started on another Host. Now, I need to figure out what is going on with server1. I appreciate all your help! If you have any suggestions please let me know.

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                              • olivierlambertO
                                olivierlambert Vates 🪐 Co-Founder CEO
                                last edited by

                                My suggestion stands from previous messages, check the dmesg output from the problematic host 🙂

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                                  rustylh @olivierlambert
                                  last edited by

                                  @olivierlambert It is full of these:
                                  43342477.643853] sd 7:0:0:1: rejecting I/O to offline device
                                  [43342477.643861] print_req_error: I/O error, dev sdb, sector 0

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                                  • olivierlambertO
                                    olivierlambert Vates 🪐 Co-Founder CEO
                                    last edited by

                                    That's exactly what I suspected. You have a connectivity issue with your shared storage.

                                    The device is considered offline because it cannot do any I/O on sector 0

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                                      rustylh
                                      last edited by

                                      said in VM failed and won't start. Displaying "An emulator required to run this VM failed to start":

                                      rejecting I/O to offline device

                                      I was able to reboot the host. Now things seam fine. Does that make sense? I mean have you seen this happen then a reboot of the host takes care of it?

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                                        rustylh @olivierlambert
                                        last edited by

                                        @olivierlambert I had the same issue this morning on one of the hosts I rebooted and was working fine. An emulator required to run this VM Failed to start. sd 7:0:0:1: rejecting I/O to offline device. I am not sure what to check next.

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                                          rustylh
                                          last edited by

                                          xcp-ng iscsiadm -m session -P 3 Attached scsi disk sdb State: offline

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                                          • olivierlambertO
                                            olivierlambert Vates 🪐 Co-Founder CEO
                                            last edited by

                                            There's something fishy about the connectivity to your storage.

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