Backup Info under VM tab in v6 never loads...
-
Hi @acebmxer.
Can you test on the branchmra-fix-vm-dashboard? -
That seemed to work....
Edit - Updated back to master commit. and broken again as expected... So you patched branch works...
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@acebmxer Thanks. We will do our best to merge the fix tomorow
-
Dont think you pushed this already unless i am mistaken. But on Commit 9226c
One vm populates the backup second on dashboard while the other do not. this happens to be the same vm check to confirm your changes. I dont recall if i checked other vms.
But on Commit 9226c 1 vm dashboard loads correctly.
-
@acebmxer
The fix has been deployed to the master branch. Have you encountered any other issues? -
@MathieuRA I have
I updated to9226Cyesterday
but today I discovered problems with restore
only oneVMof four showing up.
I am 2 behind and will update to master now. -
I am guessing i did thoroughly check out your fix against all vms.... Some vms will populate others will not... Here are more of the log info. Let me know if you still need more if this is caused by my script.
I ran this all through claude code and this is its thoughts...
The server logs don't show anything related to the backup spinner, but there are two issues worth addressing: 1. Invalid environment assignment (line 11 of the service file) /etc/systemd/system/xo-server.service:11: Invalid environment assignment, ignoring Something in the service file's Environment= or EnvironmentFile= line is malformed. This could be from the install script. Worth checking what's on line 11 of that file. 2. PAM limits failures (recurring) pam_limits: Could not set limit for 'nofile' to soft=1024, hard=1048576 pam_limits: Could not set limit for 'memlock' to soft=775520256, hard=... The xo user can't set its own resource limits when running sudo. This suggests the systemd LimitNOFILE/LimitMEMLOCK directives in the service file conflict with what PAM is trying to apply. 3. listMissingPatches / updater plugin busy — repeated but harmless; XO polls for host patches and races with the xcp-ng updater. Not related to your issue. 4. WebSocket ECONNRESET/UND_ERR_SOCKET — normal; long-lived connections to xcp-ng hosts drop and reconnect. None of these explain the backup spinner — that's still a UI/API retrieval bug. But the service file issues are worth fixing. Can you share the output of: cat -n /etc/systemd/system/xo-server.service That'll show exactly what's wrong on line 11, and I can check if the install script is generating it incorrectly.cat -n /etc/systemd/system/xo-server.service 1 [Unit] 2 Description=Xen Orchestra Server 3 After=network-online.target redis.service 4 Wants=network-online.target 5 6 [Service] 7 Type=simple 8 User=xo-service 9 10 Environment="NODE_ENV=production" 11 WorkingDirectory=/opt/xen-orchestra/packages/xo-server 12 ExecStartPre=/bin/mkdir -p /run/xo-server/mounts 13 ExecStartPre=/bin/chmod 755 /run/xo-server/mounts 14 ExecStart=/usr/bin/node /opt/xen-orchestra/packages/xo-server/dist/cli.mjs 15 Restart=always 16 RestartSec=10 17 SyslogIdentifier=xo-server 18 19 # Runtime directory 20 RuntimeDirectory=xo-server 21 RuntimeDirectoryMode=0755 22 23 # Allow binding to privileged ports (80/443) 24 AmbientCapabilities=CAP_NET_BIND_SERVICE 25 # Bounding set: ceiling for all processes in this service tree. 26 # CAP_NET_BIND_SERVICE: bind to ports 80/443 27 # CAP_SETUID/CAP_SETGID/CAP_AUDIT_WRITE: required for sudo to function 28 # CAP_SYS_ADMIN: required for mount syscall (NFS/CIFS remotes) 29 CapabilityBoundingSet=CAP_NET_BIND_SERVICE CAP_SETUID CAP_SETGID CAP_SYS_ADMIN CAP_AUDIT_WRITE 30 31 [Install] 32 WantedBy=multi-user.targetThe current service file looks completely fine — line 11 is WorkingDirectory=... which is valid. The "Invalid environment assignment" warning in the Feb 24 logs was from an older version of the file that has since been fixed (likely by a re-run of your install script). The current file has no issues. All directives are correct: Environment="NODE_ENV=production" — valid syntax CapabilityBoundingSet — looks correct from the recent commit fixes Everything else is standard The PAM limits errors you saw are also unrelated to the service file syntax — those happen because pam_limits tries to apply /etc/security/limits.conf rules when xo-server runs sudo, but systemd's own LimitNOFILE takes precedence and PAM can't override it. This is expected behavior and harmless. Bottom line: The server logs don't reveal any cause for the backup spinner. The spinner is almost certainly this known XO behavior: when the UI subscribes to backup log data for a VM, if the response takes too long or returns in an unexpected format, the loading state never resolves. It's a frontend bug, not a server configuration issue. -
A reboot made the restore list come back
But I also experienced a instability in the V6 backup info
Now it's ok
Still on
9226C -
@ph7 @mathieura
feels like i am sliding down hill.....on latest commit 40179
did reboot xo after update.
Edit - if i refresh the browser the "Last 3 backup Archives" and "last replication" stop spinning. Also tried in incognito mode to eliminate cookie issues.
sudo journalctl -u xo-server -n 75 Mar 31 10:17:46 xo-ce xo-server[852]: at promiseWriteInStream (file:///opt/xen-orchestra/@xen-orchestra/rest-api/dist/helpers/utils.helper.mjs> Mar 31 10:17:46 xo-ce xo-server[852]: } Mar 31 10:17:46 xo-ce xo-server[852]: 2026-03-31T10:17:46.484Z xo:rest-api:error-handler INFO [GET] /vms/fb72a8d7-a039-849f-b547-24fc56f056ba/dashbo> Mar 31 10:17:48 xo-ce xo-server[852]: 2026-03-31T10:17:48.391Z xo:rest-api:error-handler ERROR Cannot read properties of undefined (reading 'status'> Mar 31 10:17:48 xo-ce xo-server[852]: error: TypeError: Cannot read properties of undefined (reading 'status') Mar 31 10:17:48 xo-ce xo-server[852]: at file:///opt/xen-orchestra/@xen-orchestra/rest-api/dist/vms/vm.service.mjs:240:36 Mar 31 10:17:48 xo-ce xo-server[852]: at Array.map (<anonymous>) Mar 31 10:17:48 xo-ce xo-server[852]: at VmService.#getBackupsInfo (file:///opt/xen-orchestra/@xen-orchestra/rest-api/dist/vms/vm.service.mjs:> Mar 31 10:17:48 xo-ce xo-server[852]: at promiseWriteInStream (file:///opt/xen-orchestra/@xen-orchestra/rest-api/dist/helpers/utils.helper.mjs> Mar 31 10:17:48 xo-ce xo-server[852]: } Mar 31 10:17:48 xo-ce xo-server[852]: 2026-03-31T10:17:48.391Z xo:rest-api:error-handler INFO [GET] /vms/138538a8-ef52-4d0a-4433-5ebb31d7e152/dashbo> Mar 31 10:17:57 xo-ce xo-server[852]: 2026-03-31T10:17:57.455Z xo:rest-api:error-handler ERROR Cannot read properties of undefined (reading 'status'> Mar 31 10:17:57 xo-ce xo-server[852]: error: TypeError: Cannot read properties of undefined (reading 'status') Mar 31 10:17:57 xo-ce xo-server[852]: at file:///opt/xen-orchestra/@xen-orchestra/rest-api/dist/vms/vm.service.mjs:240:36 Mar 31 10:17:57 xo-ce xo-server[852]: at Array.map (<anonymous>) Mar 31 10:17:57 xo-ce xo-server[852]: at VmService.#getBackupsInfo (file:///opt/xen-orchestra/@xen-orchestra/rest-api/dist/vms/vm.service.mjs:> Mar 31 10:17:57 xo-ce xo-server[852]: at promiseWriteInStream (file:///opt/xen-orchestra/@xen-orchestra/rest-api/dist/helpers/utils.helper.mjs> Mar 31 10:17:57 xo-ce xo-server[852]: } Mar 31 10:17:57 xo-ce xo-server[852]: 2026-03-31T10:17:57.455Z xo:rest-api:error-handler INFO [GET] /vms/b46151e7-690c-9513-126e-3824da2b0ca9/dashbo> Mar 31 10:18:19 xo-ce xo-server[852]: 2026-03-31T10:18:19.646Z xo:rest-api:error-handler ERROR Cannot read properties of undefined (reading 'status'> Mar 31 10:18:19 xo-ce xo-server[852]: error: TypeError: Cannot read properties of undefined (reading 'status') Mar 31 10:18:19 xo-ce xo-server[852]: at file:///opt/xen-orchestra/@xen-orchestra/rest-api/dist/vms/vm.service.mjs:240:36 Mar 31 10:18:19 xo-ce xo-server[852]: at Array.map (<anonymous>) Mar 31 10:18:19 xo-ce xo-server[852]: at VmService.#getBackupsInfo (file:///opt/xen-orchestra/@xen-orchestra/rest-api/dist/vms/vm.service.mjs:> Mar 31 10:18:19 xo-ce xo-server[852]: at promiseWriteInStream (file:///opt/xen-orchestra/@xen-orchestra/rest-api/dist/helpers/utils.helper.mjs> Mar 31 10:18:19 xo-ce xo-server[852]: } Mar 31 10:18:19 xo-ce xo-server[852]: 2026-03-31T10:18:19.647Z xo:rest-api:error-handler INFO [GET] /vms/24714e97-146f-76f2-699c-bc93116b6a90/dashbo> Mar 31 10:18:34 xo-ce xo-server[852]: 2026-03-31T10:18:34.797Z xo:rest-api:error-handler ERROR Cannot read properties of undefined (reading 'status'> Mar 31 10:18:34 xo-ce xo-server[852]: error: TypeError: Cannot read properties of undefined (reading 'status') Mar 31 10:18:34 xo-ce xo-server[852]: at file:///opt/xen-orchestra/@xen-orchestra/rest-api/dist/vms/vm.service.mjs:240:36 Mar 31 10:18:34 xo-ce xo-server[852]: at Array.map (<anonymous>) Mar 31 10:18:34 xo-ce xo-server[852]: at VmService.#getBackupsInfo (file:///opt/xen-orchestra/@xen-orchestra/rest-api/dist/vms/vm.service.mjs:> Mar 31 10:18:34 xo-ce xo-server[852]: at promiseWriteInStream (file:///opt/xen-orchestra/@xen-orchestra/rest-api/dist/helpers/utils.helper.mjs> Mar 31 10:18:34 xo-ce xo-server[852]: } Mar 31 10:18:34 xo-ce xo-server[852]: 2026-03-31T10:18:34.797Z xo:rest-api:error-handler INFO [GET] /vms/fb72a8d7-a039-849f-b547-24fc56f056ba/dashbo> Mar 31 10:18:39 xo-ce xo-server[852]: 2026-03-31T10:18:39.691Z xo:rest-api:error-handler ERROR Cannot read properties of undefined (reading 'status'> Mar 31 10:18:39 xo-ce xo-server[852]: error: TypeError: Cannot read properties of undefined (reading 'status') Mar 31 10:18:39 xo-ce xo-server[852]: at file:///opt/xen-orchestra/@xen-orchestra/rest-api/dist/vms/vm.service.mjs:240:36 Mar 31 10:18:39 xo-ce xo-server[852]: at Array.map (<anonymous>) Mar 31 10:18:39 xo-ce xo-server[852]: at VmService.#getBackupsInfo (file:///opt/xen-orchestra/@xen-orchestra/rest-api/dist/vms/vm.service.mjs:> Mar 31 10:18:39 xo-ce xo-server[852]: at promiseWriteInStream (file:///opt/xen-orchestra/@xen-orchestra/rest-api/dist/helpers/utils.helper.mjs> Mar 31 10:18:39 xo-ce xo-server[852]: } Mar 31 10:18:39 xo-ce xo-server[852]: 2026-03-31T10:18:39.692Z xo:rest-api:error-handler INFO [GET] /vms/fb72a8d7-a039-849f-b547-24fc56f056ba/dashbo> Mar 31 10:18:40 xo-ce xo-server[852]: 2026-03-31T10:18:40.921Z xo:rest-api:error-handler ERROR Cannot read properties of undefined (reading 'status'> Mar 31 10:18:40 xo-ce xo-server[852]: error: TypeError: Cannot read properties of undefined (reading 'status') Mar 31 10:18:40 xo-ce xo-server[852]: at file:///opt/xen-orchestra/@xen-orchestra/rest-api/dist/vms/vm.service.mjs:240:36 Mar 31 10:18:40 xo-ce xo-server[852]: at Array.map (<anonymous>) Mar 31 10:18:40 xo-ce xo-server[852]: at VmService.#getBackupsInfo (file:///opt/xen-orchestra/@xen-orchestra/rest-api/dist/vms/vm.service.mjs:> Mar 31 10:18:40 xo-ce xo-server[852]: at promiseWriteInStream (file:///opt/xen-orchestra/@xen-orchestra/rest-api/dist/helpers/utils.helper.mjs> Mar 31 10:18:40 xo-ce xo-server[852]: } Mar 31 10:18:40 xo-ce xo-server[852]: 2026-03-31T10:18:40.921Z xo:rest-api:error-handler INFO [GET] /vms/fb72a8d7-a039-849f-b547-24fc56f056ba/dashbo> Mar 31 10:18:42 xo-ce xo-server[852]: 2026-03-31T10:18:42.439Z xo:rest-api:error-handler ERROR Cannot read properties of undefined (reading 'status'> Mar 31 10:18:42 xo-ce xo-server[852]: error: TypeError: Cannot read properties of undefined (reading 'status') Mar 31 10:18:42 xo-ce xo-server[852]: at file:///opt/xen-orchestra/@xen-orchestra/rest-api/dist/vms/vm.service.mjs:240:36 Mar 31 10:18:42 xo-ce xo-server[852]: at Array.map (<anonymous>) Mar 31 10:18:42 xo-ce xo-server[852]: at VmService.#getBackupsInfo (file:///opt/xen-orchestra/@xen-orchestra/rest-api/dist/vms/vm.service.mjs:> Mar 31 10:18:42 xo-ce xo-server[852]: at promiseWriteInStream (file:///opt/xen-orchestra/@xen-orchestra/rest-api/dist/helpers/utils.helper.mjs> Mar 31 10:18:42 xo-ce xo-server[852]: } Mar 31 10:18:42 xo-ce xo-server[852]: 2026-03-31T10:18:42.439Z xo:rest-api:error-handler INFO [GET] /vms/138538a8-ef52-4d0a-4433-5ebb31d7e152/dashbo> Mar 31 10:18:49 xo-ce xo-server[852]: 2026-03-31T10:18:49.547Z xo:rest-api:error-handler ERROR Cannot read properties of undefined (reading 'status'> Mar 31 10:18:49 xo-ce xo-server[852]: error: TypeError: Cannot read properties of undefined (reading 'status') Mar 31 10:18:49 xo-ce xo-server[852]: at file:///opt/xen-orchestra/@xen-orchestra/rest-api/dist/vms/vm.service.mjs:240:36 Mar 31 10:18:49 xo-ce xo-server[852]: at Array.map (<anonymous>) Mar 31 10:18:49 xo-ce xo-server[852]: at VmService.#getBackupsInfo (file:///opt/xen-orchestra/@xen-orchestra/rest-api/dist/vms/vm.service.mjs:> Mar 31 10:18:49 xo-ce xo-server[852]: at promiseWriteInStream (file:///opt/xen-orchestra/@xen-orchestra/rest-api/dist/helpers/utils.helper.mjs> Mar 31 10:18:49 xo-ce xo-server[852]: } Mar 31 10:18:49 xo-ce xo-server[852]: 2026-03-31T10:18:49.547Z xo:rest-api:error-handler INFO [GET] /vms/b46151e7-690c-9513-126e-3824da2b0ca9/dashbo> Mar 31 10:18:51 xo-ce xo-server[852]: 2026-03-31T10:18:51.696Z xo:rest-api:error-handler ERROR Cannot read properties of undefined (reading 'status'> Mar 31 10:18:51 xo-ce xo-server[852]: error: TypeError: Cannot read properties of undefined (reading 'status') Mar 31 10:18:51 xo-ce xo-server[852]: at file:///opt/xen-orchestra/@xen-orchestra/rest-api/dist/vms/vm.service.mjs:240:36 Mar 31 10:18:51 xo-ce xo-server[852]: at Array.map (<anonymous>) Mar 31 10:18:51 xo-ce xo-server[852]: at VmService.#getBackupsInfo (file:///opt/xen-orchestra/@xen-orchestra/rest-api/dist/vms/vm.service.mjs:> Mar 31 10:18:51 xo-ce xo-server[852]: at promiseWriteInStream (file:///opt/xen-orchestra/@xen-orchestra/rest-api/dist/helpers/utils.helper.mjs> Mar 31 10:18:51 xo-ce xo-server[852]: } Mar 31 10:18:51 xo-ce xo-server[852]: 2026-03-31T10:18:51.696Z xo:rest-api:error-handler INFO [GET] /vms/24714e97-146f-76f2-699c-bc93116b6a90/dashbo> lines 36-75/75 (END)
-
And now its back to only one
VMin restore (V5)9226C
Now I will Update to master -
40159
Pool dashboard
VM dashboard
And V5 only showing 1 VM to restore
In the 3 latest tests there has been 3 different VM's shown -
Pool dashboard the same also...
-
Hi, I'm not sure I understand, let's try to resume.
You're both using an up to date master branch and you're both experiencing a problem with a pool dashboard?
What is the output of
GET /rest/v0/pools/:id/dashboard? -
-
@acebmxer so the endpoint seems to respond correctly.
Can you confirm that the pool dashboard UI is still displaying infinite loaders?
-
@MathieuRA Yes, still spinning
2h since reboot of XO-vm -
@ph7 Can you open your browser's console, go to the network tab, find the call to the endpoint
rest/v0/pools/:id/dashboardand paste the result here? -
@MathieuRA
Sorry, don't know how to do that
-
Maybe i found out, wait a second
-
@MathieuRA
Is this what You where looking for??{ "auto_poweron": true, "current_operations": {}, "default_SR": "bb817ba4-3908-b458-423b-1273e8072a96", "HA_enabled": false, "haSrs": [], "master": "bea8efab-9975-4c84-8815-b83d186fc9db", "tags": [], "name_description": "", "name_label": "Ryssen", "migrationCompression": false, "otherConfig": { "xo:clientInfo:fut4z1lhd9i": "{\"lastConnected\":1774953803911,\"networkInterfaces\":{\"enX0\":[{\"address\":\"192.168.11.27\",\"netmask\":\"255.255.255.0\",\"family\":\"IPv4\",\"mac\":\"86:40:60:8c:fa:41\",\"internal\":false,\"cidr\":\"192.168.11.27/24\"}]}}", "xo:clientInfo:yqy0w223wu": "{\"lastConnected\":1774953683392,\"networkInterfaces\":{\"enX0\":[{\"address\":\"192.168.11.27\",\"netmask\":\"255.255.255.0\",\"family\":\"IPv4\",\"mac\":\"86:40:60:8c:fa:41\",\"internal\":false,\"cidr\":\"192.168.11.27/24\"}]}}", "xo:clientInfo:0pn0hg1ujhm": "{\"lastConnected\":1774951662191,\"networkInterfaces\":{\"enX0\":[{\"address\":\"192.168.11.27\",\"netmask\":\"255.255.255.0\",\"family\":\"IPv4\",\"mac\":\"86:40:60:8c:fa:41\",\"internal\":false,\"cidr\":\"192.168.11.27/24\"}]}}", "xo:clientInfo:efb89d09-a786-802b-d6bb-7be37fc0a185": "{\"lastConnected\":1774951164655,\"networkInterfaces\":{\"enX0\":[{\"address\":\"192.168.11.149\",\"netmask\":\"255.255.255.0\",\"family\":\"IPv4\",\"mac\":\"2a:a8:02:72:16:4d\",\"internal\":false,\"cidr\":\"192.168.11.149/24\"},{\"address\":\"fe80::28a8:2ff:fe72:164d\",\"netmask\":\"ffff:ffff:ffff:ffff::\",\"family\":\"IPv6\",\"mac\":\"2a:a8:02:72:16:4d\",\"internal\":false,\"cidr\":\"fe80::28a8:2ff:fe72:164d/64\",\"scopeid\":2}]}}", "xo:clientInfo:kh7u853dkq": "{\"lastConnected\":1774933975794,\"networkInterfaces\":{\"enX0\":[{\"address\":\"192.168.11.27\",\"netmask\":\"255.255.255.0\",\"family\":\"IPv4\",\"mac\":\"86:40:60:8c:fa:41\",\"internal\":false,\"cidr\":\"192.168.11.27/24\"}]}}", "xo:clientInfo:wwiwwttd2t": "{\"lastConnected\":1774928526511,\"networkInterfaces\":{\"enX0\":[{\"address\":\"192.168.11.27\",\"netmask\":\"255.255.255.0\",\"family\":\"IPv4\",\"mac\":\"86:40:60:8c:fa:41\",\"internal\":false,\"cidr\":\"192.168.11.27/24\"}]}}", "xo:clientInfo:21q4o24i5ai": "{\"lastConnected\":1774906344826,\"networkInterfaces\":{\"enX0\":[{\"address\":\"192.168.11.27\",\"netmask\":\"255.255.255.0\",\"family\":\"IPv4\",\"mac\":\"86:40:60:8c:fa:41\",\"internal\":false,\"cidr\":\"192.168.11.27/24\"}]}}", "xo:clientInfo:65lg2a283wg": "{\"lastConnected\":1774885702567,\"networkInterfaces\":{\"enX0\":[{\"address\":\"192.168.11.27\",\"netmask\":\"255.255.255.0\",\"family\":\"IPv4\",\"mac\":\"86:40:60:8c:fa:41\",\"internal\":false,\"cidr\":\"192.168.11.27/24\"}]}}", "xo:clientInfo:d5nqf2pe3kr": "{\"lastConnected\":1774884240370,\"networkInterfaces\":{\"enX0\":[{\"address\":\"192.168.11.117\",\"netmask\":\"255.255.255.0\",\"family\":\"IPv4\",\"mac\":\"de:d9:f7:7f:21:ab\",\"internal\":false,\"cidr\":\"192.168.11.117/24\"}]}}", "xo:clientInfo:1qdwzc4ez34": "{\"lastConnected\":1774847589389,\"networkInterfaces\":{\"enX0\":[{\"address\":\"192.168.11.27\",\"netmask\":\"255.255.255.0\",\"family\":\"IPv4\",\"mac\":\"86:40:60:8c:fa:41\",\"internal\":false,\"cidr\":\"192.168.11.27/24\"}]}}", "xo:clientInfo:32zpho61ag2": "{\"lastConnected\":1774825966779,\"networkInterfaces\":{\"enX0\":[{\"address\":\"192.168.11.27\",\"netmask\":\"255.255.255.0\",\"family\":\"IPv4\",\"mac\":\"86:40:60:8c:fa:41\",\"internal\":false,\"cidr\":\"192.168.11.27/24\"}]}}", "auto_poweron": "true", "memory-ratio-hvm": "0.25", "memory-ratio-pv": "0.25" }, "cpus": { "cores": 8, "sockets": 1 }, "suspendSr": "bb817ba4-3908-b458-423b-1273e8072a96", "zstdSupported": true, "vtpmSupported": true, "platform_version": "3.4.0", "id": "880e3b0a-22d4-10b7-8c25-775bf1d23446", "type": "pool", "uuid": "880e3b0a-22d4-10b7-8c25-775bf1d23446", "$pool": "880e3b0a-22d4-10b7-8c25-775bf1d23446", "$poolId": "880e3b0a-22d4-10b7-8c25-775bf1d23446", "_xapiRef": "OpaqueRef:3eeb00cd-0924-a25e-e9f6-cd051638fc26" }
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