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    Delta backup fails for specific vm with VDI chain error

    Scheduled Pinned Locked Moved Xen Orchestra
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    • olivierlambertO Offline
      olivierlambert Vates 🪐 Co-Founder CEO
      last edited by

      @_danielgurgel if you have failed coalesce even on SSD, you should have something that cause the issue. Majority of users don't have this problem, so I suppose the thing is to find what could cause it.

      SMAPIv3 is done by Citrix, but we are doing stuff on our side (upstream as possible, harder since Citrix closed some sources). As soon we have something that people could test, we'll push it into testing 🙂

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      • M Offline
        mbt @olivierlambert
        last edited by

        @olivierlambert said in Delta backup fails for specific vm with VDI chain error:

        Thanks! So here is the logic: leaf coalesce will (or should 😛 ) merge a base copy and its child ONLY if this base copy get only one child.

        Also, here is a good read: https://support.citrix.com/article/CTX201296

        You can check if your SR got leaf coalesce enabled, there's no reason to not have it, but still a check to do.

        With "only one child" you mean no nested child (aka grandchild)?
        As I understand leaf-coalesce can be turned off explicitly and otherwise is on implicitely. It wasn't turned off.
        Only thing I could do (I guess) was turn it on explicitely - just to make sure.

        [15:31 rigel ~]# xe sr-param-get uuid=f951f048-dfcb-8bab-8339-463e9c9b708c param-name=other-config param-key=leaf-coalesce
        true
        

        Nothing has changed so far, so I guess I should go on and see what happens this time if I migrate the vm to the other host?

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        • olivierlambertO Offline
          olivierlambert Vates 🪐 Co-Founder CEO
          last edited by

          Okay so it wasn't disabled, as it should.

          To trigger a coalesce, you need to delete a snapshot. So it's trivial to test: create a snapshot, then remove it. Then you'll see a VDI that must be coalesce in Xen Orchestra.

          To answer the question: doesn't matter if the child got child too. As long there is only one direct child, it means coalesce should be triggered.

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          • M Offline
            mbt
            last edited by

            That doesn't seem to have an effect in the behaviour other then a bunch of new messages in the log.

            I'll check in a couple of hours. If the behaviour persists I'll migrate the vm and we'll see how it behaves on the other host.

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            • olivierlambertO Offline
              olivierlambert Vates 🪐 Co-Founder CEO
              last edited by

              Create a snap, display the chain with xapi-explore-sr. Then remove the snap, and check again. Something should have changed 🙂

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              • M Offline
                mbt
                last edited by

                It changed from

                rigel: sr (30 VDIs)
                ├─┬ customer server 2017 0 - 43454904-e56b-4375-b2fb-40691ab28e12 - 500.95 Gi
                │ ├── customer server 2017 0 - dcdef81b-ec1a-481f-9c66-ea8a9f46b0c8 - 0.01 Gi
                │ └─┬ base copy - 775aa9af-f731-45e0-a649-045ab1983935 - 318.47 Gi
                │   └─┬ customer server 2017 0 - d7204256-488d-4283-a991-8a59466e4f62 - 24.54 Gi
                │     └─┬ base copy - 1578f775-4f53-4de4-a775-d94f04fbf701 - 0.05 Gi
                │       ├── customer server 2017 0 - 8bcae3c3-15af-4c66-ad49-d76d516e211c - 0.01 Gi
                │       └── customer server 2017 0 - 7ef76d55-683d-430f-91e6-39e5cceb9ec1 - 500.98 Gi
                

                to

                rigel: sr (29 VDIs)
                ├─┬ customer server 2017 0 - 43454904-e56b-4375-b2fb-40691ab28e12 - 500.95 Gi
                │ ├── customer server 2017 0 - dcdef81b-ec1a-481f-9c66-ea8a9f46b0c8 - 0.01 Gi
                │ └─┬ base copy - 775aa9af-f731-45e0-a649-045ab1983935 - 318.47 Gi
                │   └─┬ customer server 2017 0 - d7204256-488d-4283-a991-8a59466e4f62 - 24.54 Gi
                │     └─┬ base copy - 1578f775-4f53-4de4-a775-d94f04fbf701 - 0.05 Gi
                │       └── customer server 2017 0 - 7ef76d55-683d-430f-91e6-39e5cceb9ec1 - 500.98 Gi
                
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                • olivierlambertO Offline
                  olivierlambert Vates 🪐 Co-Founder CEO
                  last edited by

                  Can you use --full because we can't have colors in copy/paste from your terminal 🙂

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                  • M Offline
                    mbt
                    last edited by

                    A moment later it changed to

                    rigel: sr (28 VDIs)
                    ├─┬ customer server 2017 0 - 43454904-e56b-4375-b2fb-40691ab28e12 - 500.95 Gi
                    │ ├── customer server 2017 0 - dcdef81b-ec1a-481f-9c66-ea8a9f46b0c8 - 0.01 Gi
                    │ └─┬ base copy - 775aa9af-f731-45e0-a649-045ab1983935 - 318.47 Gi
                    │   └─┬ base copy - 1578f775-4f53-4de4-a775-d94f04fbf701 - 0.05 Gi
                    │     └── customer server 2017 0 - 7ef76d55-683d-430f-91e6-39e5cceb9ec1 - 500.98 Gi
                    

                    Unfortunately I cannot do a --full, as it gives me an error:

                    ✖ Maximum call stack size exceeded
                    RangeError: Maximum call stack size exceeded
                        at assign (/usr/lib/node_modules/xapi-explore-sr/node_modules/human-format/index.js:21:19)
                        at humanFormat (/usr/lib/node_modules/xapi-explore-sr/node_modules/human-format/index.js:221:12)
                        at formatSize (/usr/lib/node_modules/xapi-explore-sr/dist/index.js:66:36)
                        at makeVdiNode (/usr/lib/node_modules/xapi-explore-sr/dist/index.js:230:60)
                        at /usr/lib/node_modules/xapi-explore-sr/dist/index.js:241:26
                        at /usr/lib/node_modules/xapi-explore-sr/dist/index.js:101:27
                        at arrayEach (/usr/lib/node_modules/xapi-explore-sr/node_modules/lodash/_arrayEach.js:15:9)
                        at forEach (/usr/lib/node_modules/xapi-explore-sr/node_modules/lodash/forEach.js:38:10)
                        at mapFilter (/usr/lib/node_modules/xapi-explore-sr/dist/index.js:100:25)
                        at makeVdiNode (/usr/lib/node_modules/xapi-explore-sr/dist/index.js:238:15)
                    
                    
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                    • olivierlambertO Offline
                      olivierlambert Vates 🪐 Co-Founder CEO
                      last edited by

                      Hmm strange. Can you try to remove all snapshots on this VM?

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                      • M Offline
                        mbt
                        last edited by

                        Sure. Did it.

                        The depth in the sr's advanced tab now displays a depth of 3.

                        rigel: sr (27 VDIs)
                        ├─┬ customer server 2017 0 - 43454904-e56b-4375-b2fb-40691ab28e12 - 500.95 Gi
                        │ └─┬ base copy - 775aa9af-f731-45e0-a649-045ab1983935 - 318.47 Gi
                        │   └─┬ customer server 2017 0 - 1d1efc9f-46e3-4b0d-b66c-163d1f262abb - 0.15 Gi
                        │     └── customer server 2017 0 - 7ef76d55-683d-430f-91e6-39e5cceb9ec1 - 500.98 Gi
                        

                        This is something new.. we may be on to something:

                        Aug 27 16:23:39 rigel SMGC: [11997] Num combined blocks = 255983
                        Aug 27 16:23:39 rigel SMGC: [11997] Coalesced size = 500.949G
                        Aug 27 16:23:39 rigel SMGC: [11997] Coalesce candidate: *775aa9af[VHD](500.000G//319.473G|ao) (tree height 3)
                        Aug 27 16:23:39 rigel SMGC: [11997] Coalescing *775aa9af[VHD](500.000G//319.473G|ao) -> *43454904[VHD](500.000G//500.949G|ao)
                        

                        And after a while:

                        Aug 27 16:26:26 rigel SMGC: [11997] Removed vhd-blocks from *775aa9af[VHD](500.000G//319.473G|ao)
                        Aug 27 16:26:27 rigel SMGC: [11997] Set vhd-blocks = (omitted output) for *775aa9af[VHD](500.000G//319.473G|ao)
                        Aug 27 16:26:27 rigel SMGC: [11997] Set vhd-blocks = eJztzrENgDAAA8H9p/JooaAiVSQkTOCuc+Uf45RxdXc/bf6f99ulHVCWdsDHpR0ALEs7AF4s7QAAgJvSDoCNpR0AAAAAAAAAAAAAALCptAMAYEHaAQAAAAAA/FLaAQAAAAAAALCBA/4EhgU= for *43454904[VHD](500.000G//500.949G|ao)
                        Aug 27 16:26:27 rigel SMGC: [11997] Num combined blocks = 255983
                        Aug 27 16:26:27 rigel SMGC: [11997] Coalesced size = 500.949G
                        

                        Depth is now down to 2 again.
                        xapi-explore --full now works, but looks the same to me:

                        rigel: sr (26 VDIs)
                        ├─┬ customer server 2017 0 - 43454904-e56b-4375-b2fb-40691ab28e12 - 500.95 Gi
                        │ └─┬ base copy - 775aa9af-f731-45e0-a649-045ab1983935 - 318.47 Gi
                        │   └── customer server 2017 0 - 7ef76d55-683d-430f-91e6-39e5cceb9ec1 - 500.98 Gi
                        

                        It's busy coalescing. We'll see how that ends.

                        htop — 182×51 2019-08-27 16-30-47.png

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                        • olivierlambertO Offline
                          olivierlambert Vates 🪐 Co-Founder CEO
                          last edited by

                          Yeah, 140MiB/s for coalesce is really not bad 😛 Let's see!

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                          • M Offline
                            mbt
                            last edited by

                            Hm...

                            rigel: sr (rigel) 2019-08-27 17-23-57.png

                            rigel: sr (26 VDIs)
                            ├─┬ customer server 2017 0 - 43454904-e56b-4375-b2fb-40691ab28e12 - 500.95 Gi
                            │ └─┬ customer server 2017 0 - 8e779c46-6692-4ed2-a83d-7d8b9833704c - 0.19 Gi
                            │   └── customer server 2017 0 - 7ef76d55-683d-430f-91e6-39e5cceb9ec1 - 500.98 Gi
                            
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                            • olivierlambertO Offline
                              olivierlambert Vates 🪐 Co-Founder CEO
                              last edited by

                              Yes, it's logical: 7ef76 is the active disk, and it should be merged in 8e77, then this last one should be merged in 4345

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                              • M Offline
                                mbt
                                last edited by

                                But that never seems to happen. It's always just merging the little VHD in the middle:

                                Aug 28 10:00:22 rigel SMGC: [11997] SR f951 ('rigel: sr') (26 VDIs in 9 VHD trees): showing only VHD trees that changed:
                                Aug 28 10:00:22 rigel SMGC: [11997]         *43454904[VHD](500.000G//500.949G|ao)
                                Aug 28 10:00:22 rigel SMGC: [11997]             *3378a834[VHD](500.000G//1.520G|ao)
                                Aug 28 10:00:22 rigel SMGC: [11997]                 7ef76d55[VHD](500.000G//500.984G|ao)
                                Aug 28 10:00:22 rigel SMGC: [11997]
                                Aug 28 10:00:22 rigel SMGC: [11997] Coalescing parent *3378a834[VHD](500.000G//1.520G|ao)
                                
                                ├─┬ customer server 2017 0 - 43454904-e56b-4375-b2fb-40691ab28e12 - 500.95 Gi
                                │ └─┬ customer server 2017 0 - 3378a834-77d3-48e7-8532-ec107add3315 - 1.52 Gi
                                │   └── customer server 2017 0 - 7ef76d55-683d-430f-91e6-39e5cceb9ec1 - 500.98 Gi
                                

                                Right before this timestamp and probably just by chance I got this:

                                ├─┬ customer server 2017 0 - 43454904-e56b-4375-b2fb-40691ab28e12 - 500.95 Gi
                                │ └── customer server 2017 0 - 7ef76d55-683d-430f-91e6-39e5cceb9ec1 - 500.98 Gi
                                

                                But still....

                                rigel: sr (rigel) 2019-08-28 10-03-00.png

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                                • olivierlambertO Offline
                                  olivierlambert Vates 🪐 Co-Founder CEO
                                  last edited by

                                  That's strange. The child is bigger than the parent. I wonder how it's possible but I forgot how the size is computed on LVM (I'm mainly using file backend).

                                  You could try to do a vhd-util repair on those disks. See https://support.citrix.com/article/CTX217757

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                                  • M Offline
                                    mbt
                                    last edited by mbt

                                    The bigger number is equal to the configured virtual disk size.

                                    The repair seems to work only if a disk is not in use - eq offline:

                                    [10:24 rigel ~]# lvchange -ay /dev/mapper/VG_XenStorage--f951f048--dfcb--8bab--8339--463e9c9b708c-VHD--7ef76d55--683d--430f--91e6--39e5cceb9ec1 
                                    [10:26 rigel ~]# vhd-util repair -n /dev/mapper/VG_XenStorage--f951f048--dfcb--8bab--8339--463e9c9b708c-VHD--7ef76d55--683d--430f--91e6--39e5cceb9ec1 
                                    [10:27 rigel ~]# lvchange -an /dev/mapper/VG_XenStorage--f951f048--dfcb--8bab--8339--463e9c9b708c-VHD--7ef76d55--683d--430f--91e6--39e5cceb9ec1 
                                      Logical volume VG_XenStorage-f951f048-dfcb-8bab-8339-463e9c9b708c/VHD-7ef76d55-683d-430f-91e6-39e5cceb9ec1 in use.
                                    
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                                    • olivierlambertO Offline
                                      olivierlambert Vates 🪐 Co-Founder CEO
                                      last edited by

                                      Have you tried:

                                      • repair on both UUIDs in the chain?
                                      • trying again when it's halted
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                                      • M Offline
                                        mbt
                                        last edited by

                                        I tried what I did last week: I made a copy.

                                        So I had the VM with no snapshot in the state descibed in my last posts. I triggered a full copy with zstd compression to the other host in XO.

                                        The system created a VM snapshot and is currently in the process of copying.

                                        Meanwhile the gc did some stuff and now says

                                        Aug 28 11:19:27 rigel SMGC: [11997] GC process exiting, no work left
                                        Aug 28 11:19:27 rigel SMGC: [11997] SR f951 ('rigel: sr') (25 VDIs in 9 VHD trees): no changes
                                        

                                        xapi-explore-sr says:

                                        rigel: sr (25 VDIs)
                                        ├─┬ customer server 2017 0 - 43454904-e56b-4375-b2fb-40691ab28e12 - 500.95 Gi
                                        │ ├── customer server 2017 0 - 16f83ba3-ef58-4ae0-9783-1399bb9dea51 - 0.01 Gi
                                        │ └─┬ customer server 2017 0 - 7ef76d55-683d-430f-91e6-39e5cceb9ec1 - 500.98 Gi
                                        │   └── customer server 2017 0 - 16f83ba3-ef58-4ae0-9783-1399bb9dea51 - 0.01 Gi
                                        

                                        Is it okay for 16f83ba3 to appear twice?

                                        The sr's advanced tab in XO is empty.

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                                        • olivierlambertO Offline
                                          olivierlambert Vates 🪐 Co-Founder CEO
                                          last edited by

                                          Sounds like the chain is fucked up in a way I never saw. But I'm not sure about what we see and what it's doing.

                                          Ideally, can you reproduce this bug on a file level SR?

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                                          • M Offline
                                            mbt
                                            last edited by mbt

                                            Hm.. I could move all vms on one host and add a couple of sas disks to the other, set up a file level sr and see how that's behaving. I just don't think I'll get it done this week.

                                            P.S.: 16f83ba3 shows up only once in xapi-explore-sr, but twice in xapi-explore-sr --full

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