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    Restore metadata and RESTORE_TARGET_MISSING_DEVICE error

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    • D Offline
      DepussayIT
      last edited by

      Hello,

      I'm testing restoring metadata from an old POOL HS to a new hypervisor.

      After moving metadata backup from old POOL HS to metadata backup folder of new hypervisor, I get "RESTORE_TARGET_MISSING_DEVICE(eth3)" error.

      Indeed the new hypervisor has 1 ethernet port less than the old master POOL HS.

      I know I can get around this error by adding an ethernet port on the new hypervisor, but that may be an additional strain.

      I don't understand why the Ethernet port difference is a problem? Do you know the reason?
      (in addition, once the metadata has been restored, you have to go through the "network reconfiguration" box to properly recover the new hypervisor)

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      • J Offline
        jaucremann
        last edited by jaucremann

        I'm having this same issue. Were you ever able to find a solution or does anyone have a solution? Thanks.

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        • olivierlambertO olivierlambert moved this topic from Feedback and requests on
        • M Offline
          MTTUPM
          last edited by MTTUPM

          Hi,

          I ran into the same problem when testing for disaster recovery.

          • One possible solution I found when "ethX" is missing: set up an XCP-NG host as guest (nested virtualization) and assign it enough NICs. Then restore on the virtualized XCP-NG. This will at least allow you to restore.
          • This however did not work for: In my testing environment the "dead" host (only host in pool) was a Dell with iDrac-passthrough enabled. The NIC's name was 'idrac' on that host.
          • Restore seems to be name-sensitive for the NICs. I did not find a way to create a NIC named 'idrac' for a virtualized XCP-NG.

          This behavior is described in this document, section "Physical Machine failure - To restore a pool with all hosts failed" with no solution given.

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          • olivierlambertO Online
            olivierlambert Vates 🪐 Co-Founder CEO
            last edited by

            Metadata restore is meant to restore on a similar host. Alternatively, restore the real VM backups via XO.

            I also wonder if there's a way to just partially restore metadata, but it might be complex if you have missing NICs, therefore you'll have missing networks.

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            • M Offline
              MTTUPM @olivierlambert
              last edited by

              I did restore the VMs from their backups (full backups, delta backups, online snapshots, offline snapshots, XOA, XO self compiled) - it worked flawlessly and it is very much good enough for me.

              My post was just meant as a small contribution to a possible future solution to the problem. Larger environments might be interested in disaster-recovering metadata on non-identical hardware.

              If there was some way to assign arbitrary names to virtual NICs, the "restore into a virtualized XCP-NG" approach would most likely work. Maybe this is a simple thing for you to implement - and thereby offer an even better DR solution to larger installations.

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              • olivierlambertO Online
                olivierlambert Vates 🪐 Co-Founder CEO
                last edited by

                @MTTUPM said in Restore metadata and RESTORE_TARGET_MISSING_DEVICE error:

                Larger environments might be interested in disaster-recovering metadata on non-identical hardware.

                That's not a best practice and probably very complex to manage. I'm not saying it shouldn't be done, but we probably have more pressing issues right now. If you find a way to do it with xe CLI, let us know so it's easier to just "expose" in XO 🙂

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                • M Offline
                  MTTUPM @olivierlambert
                  last edited by MTTUPM

                  OK, it can be done. So your lost host/pool had some fancy named network device (let's say idrac). You don't have identical hardware. Solution:

                  • set up a virtualized XCP-NG with the same (more might work) number of NICs as your lost host
                  • access that host's console
                  • xe pif-list # find a NIC you don't need for metadata restore, let's say eth4
                  • xe pif-forget uuid=<that pif>
                  • xe network-list # find the network associated with the forgotten NIC
                  • xe network-destroy uuid=<that network>
                  • ip link set dev eth4 down
                  • ip link set dev eth4 name idrac
                  • ip link set dev idrac up
                  • ip link show # find idrac's mac
                  • xe pif-introduce host-uuid<your virtualized host> mac=<idrac's mac> device=idrac
                  • I think this automatically added a network named idrac to the pool - don't know if it's needed

                  Now you can add the virtualized host to XO and restore your metadata. Is this a good idea? I don't know. I did not test it any further.

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                  • S Offline
                    sshughes @MTTUPM
                    last edited by

                    We are also performing recovery tests and documenting procedures in case a single host dies. New host has less NICs and our restore is failing with 'RESTORE_TARGET_MISSING_DEVICE(eth1)'. However, it's not that hard to add a NIC, so I did and now eth0, eth1, eth2 all exist but restore still fails with RESTORE_TARGET_MISSING_DEVICE(eth1). Is it also attempting to match MAC addresses? These are small deployments, less than four VMs, Internal Storage.
                    Usually one Windows Server VM responsible for 90% of SR use, plus a couple of small VMs: XO and other minor functions.
                    Not crazy about having to restore full VM backups when the SR is fully intact.
                    Is there a better way?

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                    • S sshughes referenced this topic on
                    • M Offline
                      MTTUPM @sshughes
                      last edited by

                      @sshughes When you go to 'Home > Hosts > YourRestoreHost > Tab:Network' in XO, is eth1 shown there? If not, it might need introduction.

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