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    Backup fails with "EIO: i/o error, close", "uuid is duplicated", "unexpected number of entries in backup cache"

    Scheduled Pinned Locked Moved Backup
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    • A Offline
      archw
      last edited by olivierlambert

      And another one.....

      For the last week or so, the backup on one particular VM gives this error:

      VM2 (xcp-ng-2) 
      •	Clean VM directory 
      uuid is duplicated
      should delete /xo-vm-backups/91bad703-c792-1f05-17a5-042ae49247f7/vdis/371c0511-5058-40bc-b435-3122f21edf50/a888e4cc-19d6-41f4-978a-74bcac97da11/20240509T100018Z.vhd
      unexpected number of entries in backup cache
      o	merge
      Start: 2024-05-12 06:00
      End: 2024-05-12 06:00
      Duration: a few seconds
      Error: EIO: i/o error, close
      Start: 2024-05-12 06:00
      End: 2024-05-12 06:00
      Error: EIO: i/o error, close
      •	Snapshot 
      Start: 2024-05-12 06:00
      End: 2024-05-12 06:00
      •	NFS1 
      o	transfer
      Start: 2024-05-12 06:00
      End: 2024-05-12 08:44
      Duration: 3 hours
      Size: 807.83 GiB
      Speed: 84.01 MiB/s
      o	Clean VM directory 
      uuid is duplicated
      should delete /xo-vm-backups/91bad703-c792-1f05-17a5-042ae49247f7/vdis/371c0511-5058-40bc-b435-3122f21edf50/a888e4cc-19d6-41f4-978a-74bcac97da11/20240509T100018Z.vhd
      unexpected number of entries in backup cache
      Start: 2024-05-12 08:44
      End: 2024-05-12 08:44
      •	Start: 2024-05-12 06:00
      •	End: 2024-05-12 08:44
      •	Duration: 3 hours
      Start: 2024-05-12 06:00
      End: 2024-05-12 08:44
      Duration: 3 hours
      Type: full
      

      The host is running xcp beta 3 (updated through 5-12-24), XO is version "Xen Orchestra, commit 9b9c7".
      This VM and numerous other VM's back up the same way (goes to two different NFS targets) for the last five months.
      I've tried running it in the middle of the day (when other backups are not running) but it didn't help.
      Backup type = “Delta Backup”
      "Number of retries if VM backup fails"=0
      "Timeout " = <blank>
      "Compression"="zstd"
      Any ideas?

      A 1 Reply Last reply Reply Quote 0
      • A Offline
        archw @archw
        last edited by

        @archw

        Scratch that one.....I should have googled first. I saw that someone suggested deleting the cache.json.gz file. I did and ran it again and it worked.

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