@olivierlambert
But if you pick up a bunch more business because of it, would you be losing money? It’s not like everyone is going to be calling you all at once for support and you would be growing your presence in the virtualization market. More people means a bigger base. Just saying.
The whole software industry has just gotten greedy as hell. I’m all for making some money but why not get 100 fold your customer base by dropping the price and bring some real competition to the greedy bastards at VMWare.

@olivierlambert
I understand and I thank you for at least hearing me out.
If I go with KVM, I know that I’m not going to have all the fancy bells and whistles that XCP-NG offers. Believe me I know, I used your product and loved it. However, I will be able to operate and have an enterprise level backup fully supported via BDR Suite for $3 per VM.
I can have as many hypervisors and file servers as my heart desires and never pay a penny more. It’s all based around the VM count and it’s all paid monthly. I can scale up or down as needed and only pay for the Qty that’s used during that month.
Again, I would prefer to use XCP-NG but many of my customers require that I use a fully supported enterprise backup system. The only way I could afford to do it under your current model would be if your $1000 plan (pro) was $500 per hypervisor and that’s still almost double of what I’d be paying if I went with KVM and BDR Suite and never pay more when adding additional servers. I completely get your point about making enough but I wonder If you wouldn’t get a lot more people in my boat if you did come down or offer an MSP per month model that we could afford. Again, I thank you for at least hearing me out. Thank you.