XOA 6.0.3 Backup Job Failure and VDI Export Hang
-
I updated an environment over to 6.0.3 over the weekend, it worked fine for my first 2 nightly backups, but the one from last night failed for most of my VMs.
Specifically, the backup to Backblaze B2 failed, our SMB backups worked just fine.
The error I am seeing on the backup is "the write IncrementalRemoteWriter has failed the step writer.beforeBackup() with error . It won't be used anymore in this job execution."
I then also noticed that, for one of the failed VMs, there is a pool task stuck for "Exporting content of VDI (VDI name) through NBD" and it's stuck at 43% and hasn't moved at all for a while.
The XOA VM is also not using a lot of bandwidth or anything so I don't think it's actually backing up this VDI anymore but it's also not cancelled.
-
hi @planedrop
could you send us the full json of the backup log ? is the disk still attached to dom0 ( in dashboard => health )
(the task will disappear after 24 hours at worste) -
@florent As it turns out, the job completed the next time it ran and this task went away, not sure why that first one failed but it seems to be OK for now.
I will update this if I see this error again and be sure to include as many logs as I can.
Thanks as always!
