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    Import OVA silently fails

    Scheduled Pinned Locked Moved Xen Orchestra
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    • olivierlambertO Offline
      olivierlambert Vates 🪐 Co-Founder CEO
      last edited by

      This is a RAM issue. Raise your XOA RAM to 4GiB, if it continues, follow: https://xen-orchestra.com/docs/troubleshooting.html#memory

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      • A Offline
        Andrew C
        last edited by

        After making those changes, it got further, but still halted at about 10%. (I upped to 8GB RAM)

        Apr  8 16:38:22 xoa xo-server[467]: 2020-04-08T20:38:22.411Z xo:xapi DEBUG Creating VM Spiceworks-Production
        Apr  8 16:38:22 xoa xo-server[467]: 2020-04-08T20:38:22.482Z xo:xapi DEBUG Creating VDI Hard disk 1 on Local storage
        Apr  8 16:38:22 xoa xo-server[467]: 2020-04-08T20:38:22.483Z xo:xapi DEBUG Creating VIF for VM Spiceworks-Production on network MGMT-LAN
        Apr  8 16:38:23 xoa xo-server[467]: 2020-04-08T20:38:23.294Z xo:xapi DEBUG Creating VBD for VDI Hard disk 1 on VM [Importing...] Spiceworks-Production
        Apr  8 16:38:27 xoa kernel: [   66.534931] [UFW BLOCK] IN=eth0 OUT= MAC=01:00:5e:00:00:01:00:18:0a:86:53:c4:08:00 SRC=0.0.0.0 DST=224.0.0.1 LEN=36 TOS=0x00 PREC=0xC0 TTL=1 ID=2660 PROTO=2 
        Apr  8 16:40:37 xoa kernel: [  196.531337] [UFW BLOCK] IN=eth0 OUT= MAC=01:00:5e:00:00:01:00:18:0a:86:53:c4:08:00 SRC=0.0.0.0 DST=224.0.0.1 LEN=36 TOS=0x00 PREC=0xC0 TTL=1 ID=2665 PROTO=2 
        Apr  8 16:42:47 xoa kernel: [  326.527746] [UFW BLOCK] IN=eth0 OUT= MAC=01:00:5e:00:00:01:00:18:0a:86:53:c4:08:00 SRC=0.0.0.0 DST=224.0.0.1 LEN=36 TOS=0x00 PREC=0xC0 TTL=1 ID=2671 PROTO=2 
        Apr  8 16:44:16 xoa xoa-updater[472]: 2020-04-08T20:44:14.045Z xoa-updater WARN onMessage Error: Command failed: xenstore-read vm
        Apr  8 16:44:16 xoa xoa-updater[472]: fatal error: runtime: out of memory
        Apr  8 16:44:16 xoa xoa-updater[472]: runtime stack:
        Apr  8 16:44:16 xoa xoa-updater[472]: runtime.throw(0x8108647, 0x16)
        

        Here is my xo-server.service

        ExecStart=/usr/local/bin/node --max-old-space-size=7680 /usr/local/bin/xo-server
        

        Anything else we can try?

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        • olivierlambertO Offline
          olivierlambert Vates 🪐 Co-Founder CEO
          last edited by

          So there's a leak when you import 😕 How big is the OVA?

          Can you try with the OVA CLI?

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          • A Offline
            Andrew C
            last edited by

            The VM is 138GB. I read those instructions, what i am failing to understand is where and how I point it to my local disk? Do you have an example of using a file in C:\Export (on a windows box)?

            The example the OVA appears to be local to XOA?

            Please advise,
            Thank you

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            • A Offline
              Andrew C
              last edited by

              I have tried to use a SR that is used for ISO:

              xo-upload-ova --upload Spiceworks-Production.ova 1fee8757-644e-2bce-beb0-9f85380a5842 --override 'nameLabel=test' descriptionLabel='Spiceworks' memory=json:671088640 disks.vmdisk1.descriptionLabel='disk description' disks.vmdisk1.capacity=json:1342177280
              

              The issue of course is, how do i get the settings for disk size and memory. When i try to:

               xo-upload-ova --inspect Spiceworks-Production.ova 1fee8757-644e-2bce-beb0-9f85380a5842
              

              It doesn't know where that file is, does it have to be on a Local SR to XOA?

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              • olivierlambertO Offline
                olivierlambert Vates 🪐 Co-Founder CEO
                last edited by

                Ping @nraynaud who did that

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                • nraynaudN Offline
                  nraynaud XCP-ng Team
                  last edited by

                  I am looking into it on my side. I might come back with questions.

                  1 Reply Last reply Reply Quote 0
                  • A Offline
                    Andrew C
                    last edited by

                    OK no problem, i look forward to hearing from you. 😊

                    A 1 Reply Last reply Reply Quote 0
                    • A Offline
                      Andrew C @Andrew C
                      last edited by Andrew C

                      @nraynaud Any update?

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                      • nraynaudN Offline
                        nraynaud XCP-ng Team
                        last edited by

                        I'm still on it, I think I found an unrelated bug whose effect would be to upload a VM without any disk.

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                        • nraynaudN Offline
                          nraynaud XCP-ng Team
                          last edited by

                          I think I got the bug, there is some cleanup and QA to be done before releasing a fix.

                          B 1 Reply Last reply Reply Quote 1
                          • B Offline
                            bnerickson @nraynaud
                            last edited by

                            @nraynaud Thanks for working on this. Is the fix pushed to the latest stream or still in QA?

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                            • olivierlambertO Offline
                              olivierlambert Vates 🪐 Co-Founder CEO
                              last edited by

                              It will be released very soon 🙂 (for this month release)

                              B 1 Reply Last reply Reply Quote 0
                              • B Offline
                                bnerickson @olivierlambert
                                last edited by

                                @olivierlambert Thanks!

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