Unable to import disks, VMs, and create recipes
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When trying to import disks, VMs, and create recipes in the XO web interface, nothing happens. The spinning wheel graphic just spins, while nothing is created or imported. This is a new install of xo-server 5.85.1 and xo-web 5.90.0
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It sounds like you are using XOA, not XO built from the sources. Is that correct?
Have you checked the troubleshooting guide?
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@danp Correct, I'm using XOA. I've checked the troubleshooting guide and all seems well. No logs saying anything is wrong and no error messages.
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@wawa Please tell us more about your environment (hypervisor, version, fully patched, etc).
Also, have you tried switching to the
latestrelease channel to see if that fixes things for you? -
@danp I've been running the latest release channel since I brought XOA online.
Hypervisor is xcp-ng version 8.2. Both the xcp-ng and XOA install are very new. I used the quick deploy to bring XOA up. Everything has been left to the default settings.
I'm very new to xen so please forgive my lack of knowledge and missing information.
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@danp Importing Disks and VMs doesn't work on either latest or stable release channels.
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@wawa said in Unable to import disks, VMs, and create recipes:
I've been running the latest release channel since I brought XOA online.
My XOA shows the latest as xo-server 5.86.3 & xo-web 5.91.2, so that seems newer than what you originally posted.
I'm very new to xen so please forgive my lack of knowledge and missing information.
No worries. Have you checked the logs for errors? What type of storage (local, NFS, etc) are you using?
Has your xcp-ng server been fully patched?
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@danp The xcp-ng server is fully patched. I'm using local storage. Logs show no errors.
It looks like on import, I can only uploadVHD files. VMDK files are the ones that don't work. When uploading VMDKs, the spinning wheel icon goes on forever without any visible progress.
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@wawa Did you try checking the logs via the CLI (also covered in the Troubleshooting guide)?
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@danp There aren't any logs at all in the CLI. In fact /var/log/syslog doesn't even exist.
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@wawa That doesn't sound right. Since you're running XOA, I would suggest contact their support to have them investigate.
