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    VMGuest disk is missing in Xen Orchestra

    Scheduled Pinned Locked Moved Xen Orchestra
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    • olivierlambertO Offline
      olivierlambert Vates 🪐 Co-Founder CEO
      last edited by

      Hi,

      We can't help you with so little information. See https://xen-orchestra.com/docs/community.html#report-a-bug first if you are using XO from the source. Or if it's XOA, tell us if it's on stable or latest.

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      • A Offline
        ashinobi @olivierlambert
        last edited by ashinobi

        @olivierlambert

        Hi, Olivier

        Apologies for that, here are some of the details you need: the XO was from source with commit "8dceb". The VMGuest was a Windows 10 image, the issue started when trying to migrate the VM from a Synology 1522+ to Synology 920+. Both are configured to use NFS.

        To double check, I have created another XO from source in VMWare Workstation installed on my workstation, it still cannot see the disk that is associated with the VMguest. If I reboot the VM it was able to reboot without any problem.

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        • olivierlambertO Offline
          olivierlambert Vates 🪐 Co-Founder CEO
          last edited by

          Okay, maybe you are using a snapshot and not a real disk. Paste the result of xe vdi-param-list uuid=d549c8cb-614f-4784-8a54-0b7780ebb192

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          • A Offline
            ashinobi @olivierlambert
            last edited by ashinobi

            @olivierlambert

            You are right it looks like it is snapshot:

            [22:53 home-hypervisor ~]# xe vdi-param-list uuid=d549c8cb-614f-4784-8a54-0b7780ebb192
            uuid ( RO)                    : d549c8cb-614f-4784-8a54-0b7780ebb192
                          name-label ( RW): Wireshark Lab
                    name-description ( RW): Created by XO
                       is-a-snapshot ( RO): true
                         snapshot-of ( RO): d549c8cb-614f-4784-8a54-0b7780ebb192
                           snapshots ( RO): 609538d7-8bd8-4370-8857-d307ba1174e3; d549c8cb-614f-4784-8a54-0b7780ebb192
                       snapshot-time ( RO): 20230216T22:29:04Z
                  allowed-operations (SRO): snapshot; clone
                  current-operations (SRO):
                             sr-uuid ( RO): c98879ee-5f45-6d49-de86-45117298ad02
                       sr-name-label ( RO): 1522 NFS share
                           vbd-uuids (SRO): 13c4c5ba-a00e-9552-294d-acfd124c03b3
                     crashdump-uuids (SRO):
                        virtual-size ( RO): 85899345920
                physical-utilisation ( RO): 25722097664
                            location ( RO): d549c8cb-614f-4784-8a54-0b7780ebb192
                                type ( RO): User
                            sharable ( RO): false
                           read-only ( RO): false
                        storage-lock ( RO): false
                             managed ( RO): true
                 parent ( RO) [DEPRECATED]: <not in database>
                             missing ( RO): false
                        is-tools-iso ( RO): false
                        other-config (MRW):
                       xenstore-data (MRO):
                           sm-config (MRO): host_OpaqueRef:3d1b578a-ed85-4986-87de-e46435b3811b: RW; read-caching-enabled-on-2e7b3b4e-fd2a-4013-a859-96209b772873: true; vhd-parent: 063dd2f1-6581-4206-b47e-04fe84acf9ad
                             on-boot ( RW): persist
                       allow-caching ( RW): false
                     metadata-latest ( RO): false
                    metadata-of-pool ( RO): <not in database>
                                tags (SRW):
                         cbt-enabled ( RO): false
            

            But I created this image from template. Is that the reason why it is a snapshot and not an actual disk?

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            • olivierlambertO Offline
              olivierlambert Vates 🪐 Co-Founder CEO
              last edited by

              What client did you use to create the VM? It's not normal that your VM is connected to a snapshot disk.

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              • A Offline
                ashinobi @olivierlambert
                last edited by

                @olivierlambert

                Not sure what do you mean by client. the way I created this is using a template that I created:

                firefox_7zIjmwW2f8.png

                Please let me know if this not what you needed, and how should I get that information?

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                • olivierlambertO Offline
                  olivierlambert Vates 🪐 Co-Founder CEO
                  last edited by

                  Have you used anything else than Xen Orchestra to create VMs and manage things?

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                  • A Offline
                    ashinobi @olivierlambert
                    last edited by

                    @olivierlambert

                    Not recently, I have used Xen admin Center initially when I was starting just to deploy Xen Orchestra and after that it is all Xen Orchestra.

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                    • olivierlambertO Offline
                      olivierlambert Vates 🪐 Co-Founder CEO
                      last edited by

                      I don't know how you could end by having a snapshot disk as your main disk for a VM 🤔

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                      • A Offline
                        ashinobi @olivierlambert
                        last edited by

                        @olivierlambert

                        I took a snapshot of the vm last 3 Feb 2023, it is still there and I have not deleted it. Is this the reason why encounter this problem?

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                        • olivierlambertO Offline
                          olivierlambert Vates 🪐 Co-Founder CEO
                          last edited by

                          No, that's why I don't understand how you could have connected a snapshot disk to the VM in the first place.

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                          • A Offline
                            ashinobi @olivierlambert
                            last edited by

                            @olivierlambert

                            Is there a way to make the HD visible in XO? If not what is the command to fail it over to different storage in xcp-ng?

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                            • olivierlambertO Offline
                              olivierlambert Vates 🪐 Co-Founder CEO
                              last edited by

                              You probably need to transform the disk in a "regular" and not snapshot. It's not a normal use case to use a snapshot as a main VM disk.

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                              • A Offline
                                ashinobi @olivierlambert
                                last edited by

                                @olivierlambert

                                I do not understand wha t you mean by "You probably need to transform the disk in a "regular" and not snapshot". Not sure on how to do that, please provide the steps or if you have SOP ready, please point me to the SOP document.

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