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    VMware migration tool: we need your feedback!

    Scheduled Pinned Locked Moved Migrate to XCP-ng
    318 Posts 37 Posters 214.9k Views 30 Watching
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    • F Offline
      Flying9167 @olivierlambert
      last edited by

      @olivierlambert Oh roger that, I didn't realise the distinction!

      1 Reply Last reply Reply Quote 0
      • M Offline
        michmoor0725 @olivierlambert
        last edited by

        @olivierlambert Ahh ok. Im still new to the whole process here so forgive me.
        Can you clarify something for me? I have premium support now but im on the community forums (here). Is there another channel i can use to get the issue addressed in accordance to my license level (community vs preimum). Does this affect the open ticket i have with support?

        1 Reply Last reply Reply Quote 0
        • olivierlambertO Offline
          olivierlambert Vates 🪐 Co-Founder CEO
          last edited by

          If you have XOA with pro support, the first reflex is to go for the pro support and create a ticket. You have the guarantee to have an answer and dedicated resources given in a reduced timeframe.

          Here, it's only "a bonus", and we try to help, but there's 0 guarantee.

          M 1 Reply Last reply Reply Quote 2
          • florentF Offline
            florent Vates 🪐 XO Team
            last edited by

            the test with @dumarjo showed that there is still a bug during the import. I am still investigating it and will keep you informed, hopefully today or tomorrow

            1 Reply Last reply Reply Quote 2
            • M Offline
              michmoor0725 @olivierlambert
              last edited by

              @olivierlambert Ok i see now. xcp-ng.org vs xcp-ng.com. Community vs Pro.

              I will keep the existing community POC in place. How do i pivot to Pro? Do i reach out to your amazing team for the iso along with support contract?

              1 Reply Last reply Reply Quote 0
              • olivierlambertO Offline
                olivierlambert Vates 🪐 Co-Founder CEO
                last edited by

                It's off topic but you have both Xen Orchestra and XCP-ng pro support (because they are done by 2 different teams). We can provide bundles with both so you are entirely covered in your infrastructure, not just when you have a problem, but even discussing before about migrating, best practices and having our feedback/advice directly to build the best of the entire stack 🙂 Feel free to contact us if you want to know more 🙂

                M 1 Reply Last reply Reply Quote 1
                • M Offline
                  michmoor0725 @olivierlambert
                  last edited by

                  @olivierlambert Yep i am escalating to sales here.
                  I think I started off things incorrectly. It was my assumption that XO being the hypervisor is the product that's free and the XOA is the licensed product.

                  florentF 1 Reply Last reply Reply Quote 0
                  • olivierlambertO Offline
                    olivierlambert Vates 🪐 Co-Founder CEO
                    last edited by

                    No worries, it's not trivial if you don't know anything about our stack, that's why we are working on creating a more unified identity through the Vates stack/Vates virtualization, with everything included (like vSphere includes ESXi+vCenter, Vates Virtualization will include XCP-ng+XO)

                    1 Reply Last reply Reply Quote 1
                    • florentF Offline
                      florent Vates 🪐 XO Team @michmoor0725
                      last edited by

                      @michmoor0725 patch is deployed
                      tell us if it solves the import

                      source VM should be stopped. Snapshots are only supported till esxi 6.3 for now

                      M 1 Reply Last reply Reply Quote 0
                      • M Offline
                        michmoor0725 @florent
                        last edited by

                        @florent Thanks for your attention to this. I get a new error now.

                        vm.importMultipleFromEsxi
                        {
                          "concurrency": 2,
                          "host": "192.168.50.20",
                          "network": "17519ece-8817-4e93-4afd-2a00f96927f0",
                          "password": "* obfuscated *",
                          "sr": "0b002e97-e812-8626-f4e0-2c6267c62296",
                          "sslVerify": false,
                          "stopOnError": true,
                          "stopSource": true,
                          "thin": false,
                          "user": "admin",
                          "vms": [
                            "11"
                          ]
                        }
                        {
                          "generatedMessage": true,
                          "code": "ERR_ASSERTION",
                          "operator": "notStrictEqual",
                          "succeeded": {},
                          "message": "Expected \"actual\" to be strictly unequal to:
                        
                        undefined",
                          "name": "AssertionError",
                          "stack": "AssertionError [ERR_ASSERTION]: Expected \"actual\" to be strictly unequal to:
                        
                        undefined
                            at Task.onProgress (/usr/local/lib/node_modules/xo-server/node_modules/@vates/task/combineEvents.js:48:16)
                            at Task.#emit (/usr/local/lib/node_modules/xo-server/node_modules/@vates/task/index.js:130:21)
                            at Task.#emit (/usr/local/lib/node_modules/xo-server/node_modules/@vates/task/index.js:124:17)
                            at Task.run (/usr/local/lib/node_modules/xo-server/node_modules/@vates/task/index.js:137:17)
                            at MigrateVm.migrationfromEsxi (file:///usr/local/lib/node_modules/xo-server/src/xo-mixins/migrate-vm.mjs:175:18)
                            at file:///usr/local/lib/node_modules/xo-server/src/api/vm.mjs:1374:30
                            at Task.runInside (/usr/local/lib/node_modules/xo-server/node_modules/@vates/task/index.js:149:22)
                            at Task.run (/usr/local/lib/node_modules/xo-server/node_modules/@vates/task/index.js:134:20)
                            at asyncEach.concurrency.concurrency (file:///usr/local/lib/node_modules/xo-server/src/api/vm.mjs:1372:11)"
                        } 
                        
                        M 1 Reply Last reply Reply Quote 0
                        • W Offline
                          Wolfraider
                          last edited by

                          We are seeing the "Property description must be an object: undefined error also". VM has been powered off on the VMware host and no snapshots exist. We have updated to the latest release channel. ESX version 6.7. We have opened a support channel if you would like to look around.

                          vm.importMultipleFromEsxi
                          {
                            "concurrency": 2,
                            "host": "XXXX",
                            "network": "97f6e5a8-ff82-cf56-44ef-fabe3c2217a2",
                            "password": "* obfuscated *",
                            "sr": "40a77962-46f6-e871-9751-0748ae322672",
                            "sslVerify": false,
                            "stopOnError": true,
                            "stopSource": false,
                            "thin": true,
                            "user": "XXXX",
                            "vms": [
                              "vm-143"
                            ]
                          }
                          {
                            "succeeded": {},
                            "message": "Property description must be an object: undefined",
                            "name": "TypeError",
                            "stack": "TypeError: Property description must be an object: undefined
                              at Function.defineProperty (<anonymous>)
                              at Task.onProgress (/usr/local/lib/node_modules/xo-server/node_modules/@vates/task/combineEvents.js:51:16)
                              at Task.#emit (/usr/local/lib/node_modules/xo-server/node_modules/@vates/task/index.js:130:21)
                              at Task.#emit (/usr/local/lib/node_modules/xo-server/node_modules/@vates/task/index.js:124:17)
                              at Function.set (/usr/local/lib/node_modules/xo-server/node_modules/@vates/task/index.js:47:17)
                              at file:///usr/local/lib/node_modules/xo-server/src/api/vm.mjs:1388:20
                              at Task.runInside (/usr/local/lib/node_modules/xo-server/node_modules/@vates/task/index.js:149:22)
                              at Task.run (/usr/local/lib/node_modules/xo-server/node_modules/@vates/task/index.js:134:20)
                              at asyncEach.concurrency.concurrency (file:///usr/local/lib/node_modules/xo-server/src/api/vm.mjs:1372:11)"
                          }
                          
                          julien-fJ 1 Reply Last reply Reply Quote 0
                          • julien-fJ Offline
                            julien-f Vates 🪐 Co-Founder XO Team @Wolfraider
                            last edited by

                            @Wolfraider This error was fixed a couple of days ago (https://github.com/vatesfr/xen-orchestra/commit/5c436f3870e39776128369d154bcaa23a126ac59), please upgrade.

                            0 julien-f committed to vatesfr/xen-orchestra
                            fix(task/combineEvents): defineProperty → defineProperties
                            
                            Fixes zammad#14566
                            1 Reply Last reply Reply Quote 0
                            • M Offline
                              michmoor0725 @michmoor0725
                              last edited by

                              Has anyone seen this type of error before?

                              ad23bdea-1d92-4425-919f-a277ae4417c6-image.png

                              julien-fJ 1 Reply Last reply Reply Quote 0
                              • julien-fJ Offline
                                julien-f Vates 🪐 Co-Founder XO Team @michmoor0725
                                last edited by

                                @michmoor0725 If the detail is not the same as your previous message (vm.importMultipleFromEsxi), please copy/paste it to help us investigate 🙂

                                M 1 Reply Last reply Reply Quote 0
                                • M Offline
                                  michmoor0725 @julien-f
                                  last edited by julien-f

                                  @julien-f Here is the details from the log

                                  vm.importMultipleFromEsxi
                                  {
                                    "concurrency": 2,
                                    "host": "192.168.50.20",
                                    "network": "17519ece-8817-4e93-4afd-2a00f96927f0",
                                    "password": "* obfuscated *",
                                    "sr": "ea9202e0-dce9-244e-5983-69fea9aab6b8",
                                    "sslVerify": false,
                                    "stopOnError": true,
                                    "stopSource": false,
                                    "thin": false,
                                    "user": "admin",
                                    "vms": [
                                      "11"
                                    ]
                                  }
                                  {
                                    "generatedMessage": true,
                                    "code": "ERR_ASSERTION",
                                    "operator": "notStrictEqual",
                                    "succeeded": {},
                                    "message": "Expected \"actual\" to be strictly unequal to:
                                  
                                  undefined",
                                    "name": "AssertionError",
                                    "stack": "AssertionError [ERR_ASSERTION]: Expected \"actual\" to be strictly unequal to:
                                  
                                  undefined
                                      at Task.onProgress (/usr/local/lib/node_modules/xo-server/node_modules/@vates/task/combineEvents.js:48:16)
                                      at Task.#emit (/usr/local/lib/node_modules/xo-server/node_modules/@vates/task/index.js:130:21)
                                      at Task.#emit (/usr/local/lib/node_modules/xo-server/node_modules/@vates/task/index.js:124:17)
                                      at Task.run (/usr/local/lib/node_modules/xo-server/node_modules/@vates/task/index.js:137:17)
                                      at MigrateVm.migrationfromEsxi (file:///usr/local/lib/node_modules/xo-server/src/xo-mixins/migrate-vm.mjs:175:18)
                                      at file:///usr/local/lib/node_modules/xo-server/src/api/vm.mjs:1374:30
                                      at Task.runInside (/usr/local/lib/node_modules/xo-server/node_modules/@vates/task/index.js:149:22)
                                      at Task.run (/usr/local/lib/node_modules/xo-server/node_modules/@vates/task/index.js:134:20)
                                      at asyncEach.concurrency.concurrency (file:///usr/local/lib/node_modules/xo-server/src/api/vm.mjs:1372:11)"
                                  }
                                  
                                  julien-fJ 1 Reply Last reply Reply Quote 0
                                  • julien-fJ Offline
                                    julien-f Vates 🪐 Co-Founder XO Team @michmoor0725
                                    last edited by

                                    @michmoor0725 The same as the previous one then.

                                    Which commit are you on?

                                    M 1 Reply Last reply Reply Quote 0
                                    • M Offline
                                      michmoor0725 @julien-f
                                      last edited by

                                      @julien-f Im new to this so not really sure how to answer that question.

                                      xo-server 5.113.0
                                      xo-web 5.116.1

                                      I can PM my support ID if you need to poke around.

                                      julien-fJ 1 Reply Last reply Reply Quote 0
                                      • julien-fJ Offline
                                        julien-f Vates 🪐 Co-Founder XO Team @michmoor0725
                                        last edited by

                                        @michmoor0725 If you are using an official XOA, I think the best would be to wait for the future patch release (very very soon) and re-test after having upgraded 🙂

                                        M 1 Reply Last reply Reply Quote 1
                                        • M Offline
                                          michmoor0725 @julien-f
                                          last edited by

                                          @julien-f No worries. I dont mind waiting a bit. I do know a patch was pushed by @florent a few days ago.
                                          Im hoping the patches in the upcoming release fixes the imports. Right now i cant migrate anything. Not critical at this time.

                                          julien-fJ 1 Reply Last reply Reply Quote 0
                                          • julien-fJ Offline
                                            julien-f Vates 🪐 Co-Founder XO Team @michmoor0725
                                            last edited by

                                            @michmoor0725 XO 5.82.1 has just been released in the latest channel with a few bug fixes, please let me know if that helps.

                                            M 1 Reply Last reply Reply Quote 0
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