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    Transport-XMPP failing to start

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    • pdoniasP Offline
      pdonias Vates 🪐 XO Team @olivierlambert
      last edited by

      @olivierlambert I'm guessing you're talking about the similar error that we're getting on the usage report plugin? But usage report and the backup reports are 2 different plugins and I don't think the errors are related. So we'll have to investigate that separately.

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      • olivierlambertO Offline
        olivierlambert Vates 🪐 Co-Founder CEO
        last edited by

        Thanks, understood 🙂

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        • T Offline
          techiem2
          last edited by

          Just to be clear it's the Transport-XMPP plugin itself giving the error when I try to turn it back on.

          Backup-Reports is still on and thinks it's working. 🙂

          1 Reply Last reply Reply Quote 1
          • DanpD Offline
            Danp Pro Support Team
            last edited by

            Seems like the problem was introduced here. Don't you need so call this._client.start in order to initiate the connection?

            julien-fJ 1 Reply Last reply Reply Quote 1
            • julien-fJ Offline
              julien-f Vates 🪐 Co-Founder XO Team @Danp
              last edited by

              @Danp Thanks for the pointer, investigating 🙂

              julien-fJ 1 Reply Last reply Reply Quote 0
              • julien-fJ Offline
                julien-f Vates 🪐 Co-Founder XO Team @julien-f
                last edited by

                I don't have an easy way to test it, please check out this PR and let me know: https://github.com/vatesfr/xen-orchestra/pull/7082

                julien-f opened this pull request in vatesfr/xen-orchestra

                closed fix(xo-server-transport-xmpp): fix loading #7082

                DanpD julien-fJ 2 Replies Last reply Reply Quote 0
                • DanpD Offline
                  Danp Pro Support Team @julien-f
                  last edited by

                  @julien-f said in Transport-XMPP failing to start:

                  I don't have an easy way to test it,

                  Me either, but this update appears to at least resolve the issue of Cannot read properties of undefined (reading 'socket') when starting xo-server.

                  1 Reply Last reply Reply Quote 1
                  • julien-fJ Offline
                    julien-f Vates 🪐 Co-Founder XO Team @julien-f
                    last edited by

                    @techiem2 Do you have the ability to test?

                    T 1 Reply Last reply Reply Quote 0
                    • T Offline
                      techiem2 @julien-f
                      last edited by

                      @julien-f If you can give me instructions on how to update the plugin with the updated version, i'll give it a shot!

                      julien-fJ 1 Reply Last reply Reply Quote 0
                      • julien-fJ Offline
                        julien-f Vates 🪐 Co-Founder XO Team @techiem2
                        last edited by

                        @techiem2 Sorry, I missed your message.

                        Are you using an official XOA or XO built from the sources?

                        T 1 Reply Last reply Reply Quote 0
                        • T Offline
                          techiem2 @julien-f
                          last edited by

                          @julien-f
                          From Source using ronivay's script:
                          https://github.com/ronivay/XenOrchestraInstallerUpdater

                          julien-fJ 1 Reply Last reply Reply Quote 0
                          • julien-fJ Offline
                            julien-f Vates 🪐 Co-Founder XO Team @techiem2
                            last edited by

                            @techiem2 In this case, I cannot tell you how to update a specific plugin or use a specific branch, you can ask for the script maintainer's help or I'll merge the PR without further tests 🙂

                            julien-fJ 1 Reply Last reply Reply Quote 0
                            • julien-fJ Offline
                              julien-f Vates 🪐 Co-Founder XO Team @julien-f
                              last edited by

                              The fix has been merged in master, let me know if there are more issues.

                              T 2 Replies Last reply Reply Quote 0
                              • T Offline
                                techiem2 @julien-f
                                last edited by

                                @julien-f
                                Sorry, been a bit busy.
                                I'll update this weekend and see if the new version pulls in.
                                Thanks!

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                                • T Offline
                                  techiem2 @julien-f
                                  last edited by

                                  @julien-f
                                  Ok, so it doesn't fail with the socket error, but now it's saying unable to verify the first certificate:
                                  Not sure if this is a plugin issue or something on my end, but normal clients connect fine.
                                  I'm using Prosody with a Letsencrypt cert.

                                  plugin.load
                                  {
                                    "id": "transport-xmpp"
                                  }
                                  {
                                    "code": "UNABLE_TO_VERIFY_LEAF_SIGNATURE",
                                    "message": "unable to verify the first certificate",
                                    "name": "Error",
                                    "stack": "Error: unable to verify the first certificate
                                      at TLSSocket.onConnectSecure (node:_tls_wrap:1550:34)
                                      at TLSSocket.emit (node:events:514:28)
                                      at TLSSocket.patchedEmit [as emit] (/opt/xo/xo-builds/xen-orchestra-202310280240/@xen-orchestra/log/configure.js:52:17)
                                      at TLSSocket._finishInit (node:_tls_wrap:967:8)
                                      at TLSWrap.ssl.onhandshakedone (node:_tls_wrap:743:12)
                                      at TLSWrap.callbackTrampoline (node:internal/async_hooks:130:17)"
                                  }
                                  
                                  julien-fJ 1 Reply Last reply Reply Quote 0
                                  • julien-fJ Offline
                                    julien-f Vates 🪐 Co-Founder XO Team @techiem2
                                    last edited by

                                    @techiem2 Are you sure your server's certificate is correctly configured?

                                    Is it self-signed?

                                    T 1 Reply Last reply Reply Quote 0
                                    • T Offline
                                      techiem2 @julien-f
                                      last edited by

                                      @julien-f As far as I can tell. It's a standard Let's Encrypt cert and it works with normal clients.

                                      julien-fJ 1 Reply Last reply Reply Quote 0
                                      • julien-fJ Offline
                                        julien-f Vates 🪐 Co-Founder XO Team @techiem2
                                        last edited by

                                        @techiem2 If you can provide me access to your server and your configuration, I might be able to investigate and maybe come up with a fix.

                                        T 1 Reply Last reply Reply Quote 0
                                        • T Offline
                                          techiem2 @julien-f
                                          last edited by

                                          @julien-f Thanks!
                                          Just got you setup and DM'd.
                                          Let me know if you need anything else to poke around on. 🙂

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                                          • julien-fJ Offline
                                            julien-f Vates 🪐 Co-Founder XO Team
                                            last edited by

                                            If other people get the UNABLE_TO_VERIFY_LEAF_SIGNATURE error, check that your XMPP server provides the correct certificate chain.

                                            You can use OpenSSL for this:

                                            $ openssl s_client -connect $domain:$port -starttls xmpp -showcerts </dev/null
                                            CONNECTED(00000003)
                                            depth=0 CN = $domain
                                            verify error:num=20:unable to get local issuer certificate
                                            verify return:1
                                            depth=0 CN = $domain
                                            verify error:num=21:unable to verify the first certificate
                                            verify return:1
                                            depth=0 CN = $domain
                                            verify return:1
                                            
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