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    cancelling frozen tasks and freezing NFS SR scan task after SR outage

    Scheduled Pinned Locked Moved Management
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    • B Offline
      Bub
      last edited by

      Hello everyone,

      I am testing (beating) a fresh install of community XO and XC-png.
      After the last restore bug which left me with many stuck tasks, I decided to keep at it and give it more testing.

      On top of trying GUI "cancel task" I also tried ssh "xe task-cancel force=true uuid=taskuuid"
      and both failed.

      Pulling power on hosts did the trick lol

      Then when everything was back online I pulled the network plug on the NFS DR for a while and plugged it back which made the XO VM running on it also freeze as well as Async.SR.scan frozen task for that SR.
      I have tried to "force shutdown" that XO VM which led to another frozen task (Async.VM.hard_shutdown)
      and lastly i have tried "xe vm-reset-powerstate --force --multiple"
      which worked after also being frozen for about 4-6 minutes.

      I am very new to xc-png and xo projects so my question is, did I miss anything? So far the only solutions I found to work are not solutions that are very "safe" and I wouldn't use them on production vms and/hosts.
      Did anyone experience "frozen" unrebootable vms when they had NFS SR outage?
      What troubleshooting steps do you recommend for me to try when this situation is recreated?

      Thanks a lot!

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      • DanpD Offline
        Danp Pro Support Team
        last edited by

        You might want to research switching your NFS mount from soft to hard.

        B 1 Reply Last reply Reply Quote 0
        • B Offline
          Bub @Danp
          last edited by

          @Danp Thanks for the tip bud!
          I will search that topic and experiment some more.

          1 Reply Last reply Reply Quote 0

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