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    XOA CloudConfigDrive import is hung

    Scheduled Pinned Locked Moved Advanced features
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    • V Offline
      vahric 0
      last edited by

      Hello ,

      From Hub we downloaded templates which supporting cloud-init. When we crate VM with this template and make config we saw that its not working because of CloudConfigDrive is not imported to VM . its task still running 0% ...

      From host only i could see CloudConfigDrive created , i don't know well but couldn't see any error log in XOA . Also little confused one vm have CloudConfigDrive attached other is not and two task task is waiting to over ....

      Xen-ng version is 8.2.1
      XOA Build number: 24.04.01

      How could i debug ? We are very new and testing Xen-ng and XOA

      Thanks
      VM

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      • olivierlambertO Offline
        olivierlambert Vates 🪐 Co-Founder CEO
        last edited by

        Hi,

        Is your XOA fully up to date? See "XOA" tab. Double check you are on the "latest" channel too.

        V 1 Reply Last reply Reply Quote 0
        • V Offline
          vahric 0 @olivierlambert
          last edited by

          @olivierlambert hi,
          Yes , i'm on latest channel and up2date

          45da8f44-d686-47a1-bb53-f49e7cac0137-image.png

          75ee43fa-8697-48cb-9165-e60e760c7d40-image.png

          639e51bd-9f77-4743-a1d9-4f2601c33133-image.png

          Thanks for your help

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          • olivierlambertO Offline
            olivierlambert Vates 🪐 Co-Founder CEO
            last edited by

            I can't reproduce the issue here. So it's probably an issue in your setup. Can you check in Pool/Advanced view, on the bottom, if you have a specific backup and/or migration network?

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            • V Offline
              vahric 0 @olivierlambert
              last edited by vahric 0

              @olivierlambert Ahaaaa , yes also its happened after set backup interface , in the logs i saw its trying to connect via backup network ip address ....
              Shouldn't set migration and backup network ?

              d39c2e0e-a3c6-41cd-b6d6-50c7b8957046-image.png

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              • olivierlambertO Offline
                olivierlambert Vates 🪐 Co-Founder CEO
                last edited by

                Remove both entries, try again and tell if it works better.

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                • V Offline
                  vahric 0 @olivierlambert
                  last edited by

                  @olivierlambert Only removed backup and it works ...
                  what the issue could be ? in XOA logs i saw calls with backup network ip address

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                  • olivierlambertO Offline
                    olivierlambert Vates 🪐 Co-Founder CEO
                    last edited by

                    I think it's because XO is trying to get access to the backup network IP address and it doesn't work (maybe XO doesn't have access to it?). At least having this network set cause the problem during the import disk phase, blocking the cloudinit disk deployment.

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                    • V Offline
                      vahric 0 @olivierlambert
                      last edited by

                      @olivierlambert I see , actually when set ip address for backup i'm not settings gw because i don't know how OS manage gw (create multiple routing table or not i don't know) Does it possible to add additional VIF for XOA like how could set for backup proxy ?

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                      • olivierlambertO Offline
                        olivierlambert Vates 🪐 Co-Founder CEO
                        last edited by

                        Yes, if you want to use this network for backup, XO need to have access. It's easy to add a VIF and configure it: https://xen-orchestra.com/docs/xoa.html#other-interfaces

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