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    Issue installing latest pfSense Plus (24.03 release)

    Scheduled Pinned Locked Moved Compute
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    • olivierlambertO Offline
      olivierlambert Vates 🪐 Co-Founder CEO
      last edited by

      Can you try to add a bit more RAM in case? Like 4GiB/4GiB to see if it's better

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      • A Offline
        Affonso @olivierlambert
        last edited by

        @olivierlambert I changed the memory settings like thisScreenshot 2024-10-10 at 16.20.31.png

        I'm going to proceed with the upgrade and post the outcome

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        • olivierlambertO Offline
          olivierlambert Vates 🪐 Co-Founder CEO
          last edited by

          Perfect, keep us posted!

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          • A Offline
            Affonso
            last edited by

            The same error

            Screenshot 2024-10-10 at 17.13.40.png

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            • olivierlambertO Offline
              olivierlambert Vates 🪐 Co-Founder CEO
              last edited by

              Is there a way we can test that ISO? It's hard to reproduce if we don't have any way to test it here or in the community 😕

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              • A Offline
                Affonso @olivierlambert
                last edited by

                @olivierlambert let me talk to Netgate support and work some way out

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                • nikadeN Offline
                  nikade Top contributor
                  last edited by

                  Googling the error "supervisor read data page not present" gives a lot of hints towards bad memory, are you using ECC or non ECC?

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                  • A Offline
                    Affonso @nikade
                    last edited by

                    @nikade

                    The Dell R620 (Intel):

                    # dmidecode -t memory | grep -i "ecc"
                    	Error Correction Type: Multi-bit ECC
                    

                    The lab AMD Razor

                    # dmidecode -t memory | grep -i "ecc"
                    # 
                    

                    One server has ECC memory, the other doesn't. I believe it would be a very odd case of having "bad memory" on two completely different instances, and the fault being exactly the same on the different machines ... but as I said, this is not my area of expertise.

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                    • A Offline
                      Andrew Top contributor @Affonso
                      last edited by

                      @Affonso I had a problem upgrading OPNsense to 24.7 which uses FreeBSD 14 using XCP 8.2.1

                      OPNsense had a kernel crash related to Xen using some FreeBSD kernel options. OPNsense was able to update their kernel to resolve the crash issue.

                      It was a OPNsense/FreeBSD issue, not a XCP issue. It has been resolved.

                      Here's the OPNsense github issue. I don't know if it's related.

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                      • A Offline
                        Affonso @Andrew
                        last edited by

                        Thank you @Andrew I will mention this to pfSense. lets hope

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                        • A Offline
                          Affonso @Affonso
                          last edited by

                          So just to give a quick update on how this went:

                          Since pfSense 24.03 is based on FreeBSD 15 I proceeded with a FreeBSD 15 installation on XCP-ng to see if the issue stemmed from there. FreeBSD15 installed and booted correctly.
                          From there I ended up testing the development snapshot 24.08.
                          Also installed correctly and booted.

                          So whatever issue was there between pfSense 24.03 and XCP-ng that was preventing it from booting, was only present on version 24.03.

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                          • A Offline
                            Andrew Top contributor @Affonso
                            last edited by

                            @Affonso Looks like it might have been Bug 15684 in 24.03 that was resolved for 24.11 (release notes).

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