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    CBT Error when powering on VM

    Scheduled Pinned Locked Moved XCP-ng
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    • R Offline
      rustylh @olivierlambert
      last edited by olivierlambert

      Trying with XOA Lite. VM Acts like it's starting then just stops.

      {
        "id": "0mfcgnd1b",
        "properties": {
          "method": "vm.start",
          "params": {
            "id": "14d739cc-ac03-591f-f9e2-0206000c4fc4",
            "bypassMacAddressesCheck": false,
            "force": false
          },
          "name": "API call: vm.start",
          "userId": "6b37221b-22b6-452b-ba2a-7bd46fc924a9",
          "type": "api.call"
        },
        "start": 1757416903103,
        "status": "failure",
        "updatedAt": 1757416903349,
        "end": 1757416903349,
        "result": {
          "code": "INTERNAL_ERROR",
          "params": [
            "Not_found"
          ],
          "call": {
            "duration": 242,
            "method": "VM.start",
            "params": [
              "* session id *",
              "OpaqueRef:570f1cc5-9197-4bd4-8fc3-f75f90e36e4b",
              false, false]
          },
          "message": "INTERNAL_ERROR(Not_found)",
          "name": "XapiError",
          "stack": "XapiError: INTERNAL_ERROR(Not_found)\n    at Function.wrap (file:///usr/local/lib/node_modules/xo-server/node_modules/xen-api/_XapiError.mjs:16:12)\n    at file:///usr/local/lib/node_modules/xo-server/node_modules/xen-api/transports/json-rpc.mjs:38:21\n    at runNextTicks (node:internal/process/task_queues:60:5)\n    at processImmediate (node:internal/timers:454:9)\n    at process.callbackTrampoline (node:internal/async_hooks:130:17)"
        }
      }
      
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      • R Offline
        rustylh
        last edited by

        The VM is now starting to the Alma boot page, goes past that then shows Paused. Then just goes back to a powered off state.

        1 Reply Last reply Reply Quote 0
        • olivierlambertO Offline
          olivierlambert Vates πŸͺ Co-Founder CEO
          last edited by

          Are you sure the VM operating system isn't crashing? Are you seeing anything during boot phase?

          R 1 Reply Last reply Reply Quote 0
          • R Offline
            rustylh @olivierlambert
            last edited by

            It acts like it is starting normally and goes to the Kernel version selection for Alma, starts to boot then shows paused, then goes back to powered off state and shows the attached.

            R olivierlambertO 2 Replies Last reply Reply Quote 0
            • R Offline
              rustylh @rustylh
              last edited by

              VMShowing.png

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              • R Offline
                rustylh @rustylh
                last edited by

                XOA Just shows it starting XOA VM Startup.png

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                • R Offline
                  rustylh @rustylh
                  last edited by

                  Does this help?ShowVM.png

                  R 1 Reply Last reply Reply Quote 0
                  • R Offline
                    rustylh @rustylh
                    last edited by Danp

                    That last power on attempt log

                    {
                      "id": "0mfciiw3i",
                      "properties": {
                        "method": "vm.start",
                        "params": {
                          "id": "14d739cc-ac03-591f-f9e2-0206000c4fc4",
                          "bypassMacAddressesCheck": false,
                          "force": false
                        },
                        "name": "API call: vm.start",
                        "userId": "6b37221b-22b6-452b-ba2a-7bd46fc924a9",
                        "type": "api.call"
                      },
                      "start": 1757420053758,
                      "status": "failure",
                      "updatedAt": 1757420054029,
                      "end": 1757420054029,
                      "result": {
                        "code": "INTERNAL_ERROR",
                        "params": [
                          "Not_found"
                        ],
                        "call": {
                          "duration": 267,
                          "method": "VM.start",
                          "params": [
                            "* session id *",
                            "OpaqueRef:570f1cc5-9197-4bd4-8fc3-f75f90e36e4b",
                            false,
                            false
                          ]
                        },
                        "message": "INTERNAL_ERROR(Not_found)",
                        "name": "XapiError",
                        "stack": "XapiError: INTERNAL_ERROR(Not_found)\n    at Function.wrap (file:///usr/local/lib/node_modules/xo-server/node_modules/xen-api/_XapiError.mjs:16:12)\n    at file:///usr/local/lib/node_modules/xo-server/node_modules/xen-api/transports/json-rpc.mjs:38:21\n    at runNextTicks (node:internal/process/task_queues:60:5)\n    at processImmediate (node:internal/timers:454:9)\n    at process.callbackTrampoline (node:internal/async_hooks:130:17)"
                      }
                    
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                    • olivierlambertO Offline
                      olivierlambert Vates πŸͺ Co-Founder CEO @rustylh
                      last edited by

                      @rustylh Can you try another kernel version or a safe mode if available in the Grub menu of your VM? It seems the OS cannot boot anymore, for whatever reason happened inside the VM.

                      R 1 Reply Last reply Reply Quote 0
                      • R Offline
                        rustylh @olivierlambert
                        last edited by

                        I tried the second Kernel. I can try safe from Grub. I am not familiar with that, but I will try.

                        R 1 Reply Last reply Reply Quote 0
                        • R Offline
                          rustylh @rustylh
                          last edited by

                          Same result

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                          • olivierlambertO Offline
                            olivierlambert Vates πŸͺ Co-Founder CEO
                            last edited by

                            To me, you have an issue inside your OS. You can try to mount the disk of this VM in another VM and try to check what's going on, maybe do a file system check or something.

                            R 1 Reply Last reply Reply Quote 0
                            • R Offline
                              rustylh @olivierlambert
                              last edited by

                              Ok, thank you for looking. Is there anything in my previous screen shots that sticks out? Something else I can try?

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                              • olivierlambertO Offline
                                olivierlambert Vates πŸͺ Co-Founder CEO
                                last edited by olivierlambert

                                I would check inside the OS that cannot boot anymore, running an fsck

                                That's what I would do

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                                • R Offline
                                  rustylh @rustylh
                                  last edited by

                                  Ok, this is weird. I just created a new VM with new name. It is booting and hung at the same message.
                                  vdb vdb-5696: 19 xenbu_dev_prob on device/vdb/5696

                                  Not sure what to think.

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                                  • olivierlambertO Offline
                                    olivierlambert Vates πŸͺ Co-Founder CEO
                                    last edited by

                                    That's an OS issue, as I said. You need to mount it in another VM as an extra drive, or use a LiveCD to explore the filesystem

                                    R 1 Reply Last reply Reply Quote 0
                                    • R Offline
                                      rustylh @olivierlambert
                                      last edited by

                                      I understand. However, this is a bran new VM I just created with a new name. NewBuildErrors.png

                                      AtaxyaNetworkA 1 Reply Last reply Reply Quote 0
                                      • AtaxyaNetworkA Online
                                        AtaxyaNetwork Ambassador @rustylh
                                        last edited by

                                        @rustylh How are you creating your VM ?

                                        R 1 Reply Last reply Reply Quote 0
                                        • R Offline
                                          rustylh @AtaxyaNetwork
                                          last edited by

                                          Center. I'm trying to get away from that and go with XO

                                          R 1 Reply Last reply Reply Quote 0
                                          • R Offline
                                            rustylh @rustylh
                                            last edited by

                                            Can I do everything in XOA Lite that I can in XCP-NG Center?

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