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    Cannot Install Windows 10 in New VM

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    • A Offline
      Andrew Top contributor @dinhngtu
      last edited by

      @dinhngtu Win10 on XCP 8.3 with E5-2600v2 works just fine for me...

      D 1 Reply Last reply Reply Quote 0
      • D Offline
        dinhngtu Vates πŸͺ XCP-ng Team @Andrew
        last edited by dinhngtu

        @Andrew Still, having an unsupported CPU makes it somewhat difficult to troubleshoot the issue, especially when it's a recent ISO. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED is sometimes associated with execution of unsupported instructions (though I don't know if that's the case here). For instance, there's a poke-of-death on some newer Intel CPUs related to the Architectural LBR feature (https://docs.xcp-ng.org/troubleshooting/windows-pv-tools/#windows-bug-check-0x3b-system_service_exception-on-systems-with-newer-intel-cpus).

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        • D Offline
          dinhngtu Vates πŸͺ XCP-ng Team @mickwilli
          last edited by

          @mickwilli Do you know how to create custom Windows PE ISOs? It might be possible to put the boot kernel in the ISO into debugging mode, then using the Connecting to guests using serial console guide to collect a crash analysis.

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          • M Offline
            mickwilli @dinhngtu
            last edited by

            @dinhngtu sorry, I don't know how to do that offhand. If you point me in the direction of some instructions, I'm happy to give it a go.

            D 1 Reply Last reply Reply Quote 0
            • D Offline
              dinhngtu Vates πŸͺ XCP-ng Team @mickwilli
              last edited by dinhngtu

              @mickwilli You can extract the ISO, run the following command:

              bcdedit /store <extracted ISO path>\Boot\BCD /set {default} debug on
              bcdedit /store <extracted ISO path>\Boot\BCD /dbgsettings serial debugport:1 baudrate:115200
              

              Then repack the ISO.

              You can also create a new ISO using this guide: https://learn.microsoft.com/en-us/windows-hardware/manufacture/desktop/winpe-create-usb-bootable-drive then run the two commands above on media\Boot\BCD before you run MakeWinPEMedia.

              M 2 Replies Last reply Reply Quote 0
              • M Offline
                mickwilli @dinhngtu
                last edited by

                @dinhngtu Thanks. I'll try and give that a go in the next few days and will report back.

                Note that I have Windows 10 1803 installed without any issues. Trying to update to 22H2 fails with the same blue screen error as you'd expect. Sadly, no crash dump as it seems to fail very early in the boot process.

                TeddyAstieT 1 Reply Last reply Reply Quote 0
                • TeddyAstieT Online
                  TeddyAstie Vates πŸͺ XCP-ng Team Xen Guru @mickwilli
                  last edited by

                  @mickwilli said in Cannot Install Windows 10 in New VM:

                  @dinhngtu Thanks. I'll try and give that a go in the next few days and will report back.

                  Note that I have Windows 10 1803 installed without any issues. Trying to update to 22H2 fails with the same blue screen error as you'd expect. Sadly, no crash dump as it seems to fail very early in the boot process.

                  Do you get any additional BSOD details in xl dmesg ?

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                  • M Offline
                    mickwilli @TeddyAstie
                    last edited by

                    @TeddyAstie apologies for the tardy reply.

                    This is the tail end of note from xl dmesg:

                    (XEN) [1029242.324130] d17v1 VIRIDIAN GUEST_CRASH: 0x7e 0xffffffffc0000094 0xfffff80272497e14 0xffff9f8d4689e7c8 0xffff9f8d4689e000
                    (XEN) [1029490.963515] d18v1 VIRIDIAN GUEST_CRASH: 0x7e 0xffffffffc0000094 0xfffff80251497e14 0xffffac025109e7c8 0xffffac025109e000
                    (XEN) [1029557.664243] d19v1 VIRIDIAN GUEST_CRASH: 0x7e 0xffffffffc0000094 0xfffff8073c497e14 0xfffff4895049e7c8 0xfffff4895049e000
                    (XEN) [1029654.360658] d20v1 VIRIDIAN GUEST_CRASH: 0x7e 0xffffffffc0000094 0xfffff80030497e14 0xffff848fdee9e7c8 0xffff848fdee9e000
                    (XEN) [1029786.928461] d21v0 VIRIDIAN GUEST_CRASH: 0x7e 0xffffffffc0000094 0xfffff80639697e14 0xfffff50ea42897c8 0xfffff50ea4289000
                    (XEN) [1030181.784003] d23v0 VIRIDIAN GUEST_CRASH: 0x7e 0xffffffffc0000094 0xfffff80749297e14 0xfffffb0fe66897c8 0xfffffb0fe6689000
                    (XEN) [1030346.926513] d24v0 VIRIDIAN GUEST_CRASH: 0x7e 0xffffffffc0000094 0xfffff80337c97e14 0xffff8304baa897c8 0xffff8304baa89000
                    (XEN) [1030399.047734] d25v0 VIRIDIAN GUEST_CRASH: 0x7e 0xffffffffc0000094 0xfffff80542c97e14 0xfffff204226897c8 0xfffff20422689000
                    (XEN) [1529444.878620] d13v1 VIRIDIAN GUEST_CRASH: 0x7a 0x117a30 0xc00000c0 0x2c9f6be0 0x22f46000
                    (XEN) [1529695.616425] d30v1 VIRIDIAN GUEST_CRASH: 0x7e 0xffffffffc0000094 0xfffff80355497e14 0xffff8387fbcb37c8 0xffff8387fbcb3000
                    (XEN) [1546475.266724] d49v0 VIRIDIAN GUEST_CRASH: 0x7e 0xffffffffc0000094 0xfffff80649896f0a 0xffffba8689a897c8 0xffffba8689a89000
                    (XEN) [2060275.879001] d54v0 VIRIDIAN GUEST_CRASH: 0x7e 0xffffffffc0000094 0xfffff8027a497e14 0xfffff302fea897c8 0xfffff302fea89000
                    

                    The last line appears to be from my most recent test with a fresh VM (just to check those messages were related).

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                    • M Offline
                      mickwilli @dinhngtu
                      last edited by

                      @dinhngtu I've just been trying to make those edits to the bcd file, however, I'm not having any luck. Below is a section of things I have tried with no success (using the latest Windows 10 22H2):

                      Microsoft Windows [Version 10.0.19045.6332]
                      (c) Microsoft Corporation. All rights reserved.
                      
                      C:\WINDOWS\system32>bcdedit /store "C:\Windows 10 22H2\boot\BCD" /set debug on
                      An error occurred while attempting to reference the specified entry.
                      The system cannot find the file specified.
                      
                      C:\WINDOWS\system32>bcdedit /store "C:\Windows 10 22H2\boot\BCD" /debug on
                      An error occurred while attempting to access the specified entry.
                      The system cannot find the file specified.
                      
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                      • D Offline
                        dinhngtu Vates πŸͺ XCP-ng Team @mickwilli
                        last edited by dinhngtu

                        @mickwilli Does the BCD file exist at the specified path? What do you see when running bcdedit /store (BCD path) /enum all?

                        edit: The first command has an issue, try doing this instead:

                        bcdedit /store <extracted ISO path>\Boot\BCD /set {default} debug on
                        

                        Repeat for EFI\Microsoft\Boot\BCD (the dbgsettings command as well)

                        Sent you a PM in case you're still having issues.

                        M 2 Replies Last reply Reply Quote 0
                        • M Offline
                          mickwilli @dinhngtu
                          last edited by

                          @dinhngtu thanks for that info and for the PM.

                          I managed to successfully update the bcd, however after rebuilding the ISO, I cannot get the VM to boot from it, I just end up in the EFI shell. I was following these instructions: https://www.wintips.org/how-to-edit-iso-file-modify-windows-iso-bootable-image/ The only deviation I had to make was to manually set the file system to UDF, since the prompt shown in the instructions did not come up.

                          I used the WinPE ISO that you provided, which did boot, however I didn't have a lot of joy getting any much information out of it. I managed to get WinDbg to connect and show the status, however the VM ultimately just hung on the following screen:
                          Screenshot 2025-10-12 at 1.22.46 PM.png

                          Note that either WinDbg was either showing that the Debugee was busy/running or disconnected. It wasn't waiting for me to click go at any point.

                          This is what was shown in the WinDbg command window:

                          
                          ************* Preparing the environment for Debugger Extensions Gallery repositories **************
                             ExtensionRepository : Implicit
                             UseExperimentalFeatureForNugetShare : true
                             AllowNugetExeUpdate : true
                             NonInteractiveNuget : true
                             AllowNugetMSCredentialProviderInstall : true
                             AllowParallelInitializationOfLocalRepositories : true
                             EnableRedirectToChakraJsProvider : false
                          
                             -- Configuring repositories
                                ----> Repository : LocalInstalled, Enabled: true
                                ----> Repository : UserExtensions, Enabled: true
                          
                          >>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds
                          
                          ************* Waiting for Debugger Extensions Gallery to Initialize **************
                          
                          >>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.062 seconds
                             ----> Repository : UserExtensions, Enabled: true, Packages count: 0
                             ----> Repository : LocalInstalled, Enabled: true, Packages count: 45
                          
                          Microsoft (R) Windows Debugger Version 10.0.27920.1001 AMD64
                          Copyright (c) Microsoft Corporation. All rights reserved.
                          
                          Opened 192.168.205.10
                          Waiting to reconnect...
                          BD: Boot Debugger Initialized
                          Connected to Windows Boot Debugger 26100 x64 target at (Sun Oct 12 12:39:23.766 2025 (UTC + 13:00)), ptr64 TRUE
                          Kernel Debugger connection established.
                          Symbol search path is: srv*
                          Executable search path is: 
                          ReadVirtual() failed in GetXStateConfiguration() first read attempt (error == 0.)
                          Windows Boot Debugger Kernel Version 26100 UP Free x64
                          Primary image base = 0x00000000`016d0000 Loaded module list = 0x00000000`019499e8
                          System Uptime: not available
                          Shutdown occurred at (Sun Oct 12 12:41:48.383 2025 (UTC + 13:00))...unloading all symbol tables.
                          Waiting to reconnect...
                          BD: Boot Debugger Initialized
                          Connected to Windows Boot Debugger 19041 x64 target at (Sun Oct 12 12:41:49.330 2025 (UTC + 13:00)), ptr64 TRUE
                          Kernel Debugger connection established.
                          
                          ************* Path validation summary **************
                          Response                         Time (ms)     Location
                          Deferred                                       srv*
                          Symbol search path is: srv*
                          Executable search path is: 
                          ReadVirtual() failed in GetXStateConfiguration() first read attempt (error == 0.)
                          Windows Boot Debugger Kernel Version 19041 UP Free x64
                          Primary image base = 0x00000000`01300000 Loaded module list = 0x00000000`014afa98
                          System Uptime: not available
                          Shutdown occurred at (Sun Oct 12 12:42:15.478 2025 (UTC + 13:00))...unloading all symbol tables.
                          Waiting to reconnect...
                          BD: Boot Debugger Initialized
                          Connected to Windows Boot Debugger 19041 x64 target at (Sun Oct 12 12:42:16.760 2025 (UTC + 13:00)), ptr64 TRUE
                          Kernel Debugger connection established.
                          
                          ************* Path validation summary **************
                          Response                         Time (ms)     Location
                          Deferred                                       srv*
                          Symbol search path is: srv*
                          Executable search path is: 
                          Windows Boot Debugger Kernel Version 19041 UP Free x64
                          Primary image base = 0x00000000`01300000 Loaded module list = 0x00000000`014afa98
                          System Uptime: not available
                          Shutdown occurred at (Sun Oct 12 12:42:22.714 2025 (UTC + 13:00))...unloading all symbol tables.
                          Waiting to reconnect...
                          Connected to Windows 10 19041 x64 target at (Sun Oct 12 12:42:24.039 2025 (UTC + 13:00)), ptr64 TRUE
                          Kernel Debugger connection established.
                          
                          ************* Path validation summary **************
                          Response                         Time (ms)     Location
                          Deferred                                       srv*
                          Symbol search path is: srv*
                          Executable search path is: 
                          Windows 10 Kernel Version 19041 MP (1 procs) Free x64
                          Edition build lab: 19041.3636.amd64fre.vb_release_svc_prod3.231019-1741
                          Kernel base = 0xfffff803`51e00000 PsLoadedModuleList = 0xfffff803`52a2a930
                          System Uptime: not available
                          ... Retry sending the same data packet for 64 times.
                          The transport connection between host kernel debugger and target Windows seems lost.
                          please try resync with target, recycle the host debugger, or reboot the target Windows.
                          ... Retry sending the same data packet for 128 times.
                          ... Retry sending the same data packet for 192 times.
                          
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                          • M Offline
                            mickwilli @dinhngtu
                            last edited by

                            @dinhngtu ok, after some more mucking about, I worked out what I was doing wrong. You need to have the "break on connect" flag set in Windbg for it to show when the system has stopped, and then be able to hit the go button to continue. Once I did that, my experience matched up with your instructions.

                            My next failing was continuing on until I saw the BSOD on the VM, at which point the debugger was unable to analyse the crash and create the dump file. Second time around I didn't make that mistake, so I now have a successful crash dump and analysis.

                            Here's the output of the command window during the debugging session:

                            ************* Preparing the environment for Debugger Extensions Gallery repositories **************
                               ExtensionRepository : Implicit
                               UseExperimentalFeatureForNugetShare : true
                               AllowNugetExeUpdate : true
                               NonInteractiveNuget : true
                               AllowNugetMSCredentialProviderInstall : true
                               AllowParallelInitializationOfLocalRepositories : true
                               EnableRedirectToChakraJsProvider : false
                            
                               -- Configuring repositories
                                  ----> Repository : LocalInstalled, Enabled: true
                                  ----> Repository : UserExtensions, Enabled: true
                            
                            >>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds
                            
                            ************* Waiting for Debugger Extensions Gallery to Initialize **************
                            
                            >>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.016 seconds
                               ----> Repository : UserExtensions, Enabled: true, Packages count: 0
                               ----> Repository : LocalInstalled, Enabled: true, Packages count: 45
                            
                            Microsoft (R) Windows Debugger Version 10.0.27920.1001 AMD64
                            Copyright (c) Microsoft Corporation. All rights reserved.
                            
                            Opened 192.168.205.10
                            Waiting to reconnect...
                            BD: Boot Debugger Initialized
                            Connected to Windows Boot Debugger 26100 x64 target at (Sun Oct 12 16:36:29.370 2025 (UTC + 13:00)), ptr64 TRUE
                            Kernel Debugger connection established.
                            Symbol search path is: srv*
                            Executable search path is: 
                            ReadVirtual() failed in GetXStateConfiguration() first read attempt (error == 0.)
                            Windows Boot Debugger Kernel Version 26100 UP Free x64
                            Primary image base = 0x00000000`016d0000 Loaded module list = 0x00000000`019499e8
                            System Uptime: not available
                            bootmgr!DebugService2+0x5:
                            00000000`01923755 cc              int     3
                            kd> g
                            Shutdown occurred at (Sun Oct 12 16:36:49.449 2025 (UTC + 13:00))...unloading all symbol tables.
                            Waiting to reconnect...
                            BD: Boot Debugger Initialized
                            Connected to Windows Boot Debugger 19041 x64 target at (Sun Oct 12 16:36:50.780 2025 (UTC + 13:00)), ptr64 TRUE
                            Kernel Debugger connection established.
                            
                            ************* Path validation summary **************
                            Response                         Time (ms)     Location
                            Deferred                                       srv*
                            Symbol search path is: srv*
                            Executable search path is: 
                            ReadVirtual() failed in GetXStateConfiguration() first read attempt (error == 0.)
                            Windows Boot Debugger Kernel Version 19041 UP Free x64
                            Primary image base = 0x00000000`01300000 Loaded module list = 0x00000000`014afa98
                            System Uptime: not available
                            winload!DebugService2+0x5:
                            00000000`0146ece5 cc              int     3
                            kd> g
                            Shutdown occurred at (Sun Oct 12 16:37:18.377 2025 (UTC + 13:00))...unloading all symbol tables.
                            Waiting to reconnect...
                            BD: Boot Debugger Initialized
                            Connected to Windows Boot Debugger 19041 x64 target at (Sun Oct 12 16:37:19.340 2025 (UTC + 13:00)), ptr64 TRUE
                            Kernel Debugger connection established.
                            
                            ************* Path validation summary **************
                            Response                         Time (ms)     Location
                            Deferred                                       srv*
                            Symbol search path is: srv*
                            Executable search path is: 
                            Windows Boot Debugger Kernel Version 19041 UP Free x64
                            Primary image base = 0x00000000`01300000 Loaded module list = 0x00000000`014afa98
                            System Uptime: not available
                            winload!DebugService2+0x5:
                            00000000`0146ece5 cc              int     3
                            kd> g
                            Shutdown occurred at (Sun Oct 12 16:37:43.699 2025 (UTC + 13:00))...unloading all symbol tables.
                            Waiting to reconnect...
                            Connected to Windows 10 19041 x64 target at (Sun Oct 12 16:37:44.812 2025 (UTC + 13:00)), ptr64 TRUE
                            Kernel Debugger connection established.
                            
                            ************* Path validation summary **************
                            Response                         Time (ms)     Location
                            Deferred                                       srv*
                            Symbol search path is: srv*
                            Executable search path is: 
                            Windows 10 Kernel Version 19041 MP (1 procs) Free x64
                            Edition build lab: 19041.3636.amd64fre.vb_release_svc_prod3.231019-1741
                            Kernel base = 0xfffff801`5a200000 PsLoadedModuleList = 0xfffff801`5ae2a930
                            System Uptime: 0 days 0:00:00.001
                            nt!DebugService2+0x5:
                            fffff801`5a606f85 cc              int     3
                            kd> g
                            KDTARGET: Refreshing KD connection
                            
                            *** Fatal System Error: 0x0000007e
                                                   (0xFFFFFFFFC0000094,0xFFFFF8015A69706C,0xFFFF9E03AF6897C8,0xFFFF9E03AF689000)
                            
                            Break instruction exception - code 80000003 (first chance)
                            
                            A fatal system error has occurred.
                            Debugger entered on first try; Bugcheck callbacks have not been invoked.
                            
                            A fatal system error has occurred.
                            
                            For analysis of this file, run !analyze -v
                            nt!DbgBreakPointWithStatus:
                            fffff801`5a606f30 cc              int     3
                            0: kd> !analyze -v
                            Connected to Windows 10 19041 x64 target at (Sun Oct 12 16:50:59.853 2025 (UTC + 13:00)), ptr64 TRUE
                            Loading Kernel Symbols
                            ....
                            
                            Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
                            Run !sym noisy before .reload to track down problems loading symbols.
                            
                            ...........................................................
                            ................................................................
                            ..........
                            Loading User Symbols
                            
                            *******************************************************************************
                            *                                                                             *
                            *                        Bugcheck Analysis                                    *
                            *                                                                             *
                            *******************************************************************************
                            
                            SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (7e)
                            This is a very common BugCheck.  Usually the exception address pinpoints
                            the driver/function that caused the problem.  Always note this address
                            as well as the link date of the driver/image that contains this address.
                            Arguments:
                            Arg1: ffffffffc0000094, The exception code that was not handled
                            Arg2: fffff8015a69706c, The address that the exception occurred at
                            Arg3: ffff9e03af6897c8, Exception Record Address
                            Arg4: ffff9e03af689000, Context Record Address
                            
                            Debugging Details:
                            ------------------
                            
                            
                            
                            Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
                            Run !sym noisy before .reload to track down problems loading symbols.
                            
                            
                            KEY_VALUES_STRING: 1
                            
                                Key  : Analysis.CPU.mSec
                                Value: 4625
                            
                                Key  : Analysis.Elapsed.mSec
                                Value: 273277
                            
                                Key  : Analysis.IO.Other.Mb
                                Value: 25
                            
                                Key  : Analysis.IO.Read.Mb
                                Value: 1
                            
                                Key  : Analysis.IO.Write.Mb
                                Value: 19
                            
                                Key  : Analysis.Init.CPU.mSec
                                Value: 8406
                            
                                Key  : Analysis.Init.Elapsed.mSec
                                Value: 1067795
                            
                                Key  : Analysis.Memory.CommitPeak.Mb
                                Value: 93
                            
                                Key  : Analysis.Version.DbgEng
                                Value: 10.0.27920.1001
                            
                                Key  : Analysis.Version.Description
                                Value: 10.2506.23.01 amd64fre
                            
                                Key  : Analysis.Version.Ext
                                Value: 1.2506.23.1
                            
                                Key  : Bugcheck.Code.KiBugCheckData
                                Value: 0x7e
                            
                                Key  : Bugcheck.Code.LegacyAPI
                                Value: 0x7e
                            
                                Key  : Bugcheck.Code.TargetModel
                                Value: 0x7e
                            
                                Key  : Failure.Bucket
                                Value: 0x7E_C0000094_nt!MiComputeRunTimeZeroComparisons
                            
                                Key  : Failure.Exception.Code
                                Value: 0xc0000094
                            
                                Key  : Failure.Exception.IP.Address
                                Value: 0xfffff8015a69706c
                            
                                Key  : Failure.Exception.IP.Module
                                Value: nt
                            
                                Key  : Failure.Exception.IP.Offset
                                Value: 0x49706c
                            
                                Key  : Failure.Exception.Record
                                Value: 0xffff9e03af6897c8
                            
                                Key  : Failure.Hash
                                Value: {08aa3e5b-968e-659a-d0a6-6a71f6ff3635}
                            
                                Key  : Hypervisor.Enlightenments.Value
                                Value: 0
                            
                                Key  : Hypervisor.Enlightenments.ValueHex
                                Value: 0x0
                            
                                Key  : Hypervisor.Flags.AnyHypervisorPresent
                                Value: 1
                            
                                Key  : Hypervisor.Flags.ApicEnlightened
                                Value: 0
                            
                                Key  : Hypervisor.Flags.ApicVirtualizationAvailable
                                Value: 0
                            
                                Key  : Hypervisor.Flags.AsyncMemoryHint
                                Value: 0
                            
                                Key  : Hypervisor.Flags.CoreSchedulerRequested
                                Value: 0
                            
                                Key  : Hypervisor.Flags.CpuManager
                                Value: 0
                            
                                Key  : Hypervisor.Flags.DeprecateAutoEoi
                                Value: 0
                            
                                Key  : Hypervisor.Flags.DynamicCpuDisabled
                                Value: 0
                            
                                Key  : Hypervisor.Flags.Epf
                                Value: 0
                            
                                Key  : Hypervisor.Flags.ExtendedProcessorMasks
                                Value: 0
                            
                                Key  : Hypervisor.Flags.HardwareMbecAvailable
                                Value: 0
                            
                                Key  : Hypervisor.Flags.MaxBankNumber
                                Value: 0
                            
                                Key  : Hypervisor.Flags.MemoryZeroingControl
                                Value: 0
                            
                                Key  : Hypervisor.Flags.NoExtendedRangeFlush
                                Value: 0
                            
                                Key  : Hypervisor.Flags.NoNonArchCoreSharing
                                Value: 0
                            
                                Key  : Hypervisor.Flags.Phase0InitDone
                                Value: 0
                            
                                Key  : Hypervisor.Flags.PowerSchedulerQos
                                Value: 0
                            
                                Key  : Hypervisor.Flags.RootScheduler
                                Value: 0
                            
                                Key  : Hypervisor.Flags.SynicAvailable
                                Value: 0
                            
                                Key  : Hypervisor.Flags.UseQpcBias
                                Value: 0
                            
                                Key  : Hypervisor.Flags.Value
                                Value: 4096
                            
                                Key  : Hypervisor.Flags.ValueHex
                                Value: 0x1000
                            
                                Key  : Hypervisor.Flags.VpAssistPage
                                Value: 0
                            
                                Key  : Hypervisor.Flags.VsmAvailable
                                Value: 0
                            
                                Key  : Hypervisor.RootFlags.AccessStats
                                Value: 0
                            
                                Key  : Hypervisor.RootFlags.CrashdumpEnlightened
                                Value: 0
                            
                                Key  : Hypervisor.RootFlags.CreateVirtualProcessor
                                Value: 0
                            
                                Key  : Hypervisor.RootFlags.DisableHyperthreading
                                Value: 0
                            
                                Key  : Hypervisor.RootFlags.HostTimelineSync
                                Value: 0
                            
                                Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
                                Value: 0
                            
                                Key  : Hypervisor.RootFlags.IsHyperV
                                Value: 0
                            
                                Key  : Hypervisor.RootFlags.LivedumpEnlightened
                                Value: 0
                            
                                Key  : Hypervisor.RootFlags.MapDeviceInterrupt
                                Value: 0
                            
                                Key  : Hypervisor.RootFlags.MceEnlightened
                                Value: 0
                            
                                Key  : Hypervisor.RootFlags.Nested
                                Value: 0
                            
                                Key  : Hypervisor.RootFlags.StartLogicalProcessor
                                Value: 0
                            
                                Key  : Hypervisor.RootFlags.Value
                                Value: 0
                            
                                Key  : Hypervisor.RootFlags.ValueHex
                                Value: 0x0
                            
                                Key  : SecureKernel.HalpHvciEnabled
                                Value: 0
                            
                                Key  : WER.OS.Branch
                                Value: vb_release_svc_prod3
                            
                                Key  : WER.OS.Version
                                Value: 10.0.19041.3636
                            
                            
                            BUGCHECK_CODE:  7e
                            
                            BUGCHECK_P1: ffffffffc0000094
                            
                            BUGCHECK_P2: fffff8015a69706c
                            
                            BUGCHECK_P3: ffff9e03af6897c8
                            
                            BUGCHECK_P4: ffff9e03af689000
                            
                            FAULTING_THREAD:  ffff8a03761f1300
                            
                            EXCEPTION_RECORD:  ffff9e03af6897c8 -- (.exr 0xffff9e03af6897c8)
                            ExceptionAddress: fffff8015a69706c (nt!MiComputeRunTimeZeroComparisons+0x00000000000ec1f4)
                               ExceptionCode: c0000094 (Integer divide-by-zero)
                              ExceptionFlags: 00000000
                            NumberParameters: 0
                            
                            CONTEXT:  ffff9e03af689000 -- (.cxr 0xffff9e03af689000)
                            rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000002
                            rdx=0000000000000000 rsi=0000000000000000 rdi=fffff60000008108
                            rip=fffff8015a69706c rsp=ffff9e03af689a00 rbp=0000000000000000
                             r8=ffff8a03760e1078  r9=0000000000000000 r10=ffff8a03760e1070
                            r11=0000000000000000 r12=0000000000000000 r13=fffff8015ae50d80
                            r14=ffff8a03760e1070 r15=ffff8a0376051060
                            iopl=0         nv up ei pl nz na po nc
                            cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010206
                            nt!MiComputeRunTimeZeroComparisons+0xec1f4:
                            fffff801`5a69706c 49f7f1          div     rax,r9
                            Resetting default scope
                            
                            PROCESS_NAME:  System
                            
                            ERROR_CODE: (NTSTATUS) 0xc0000094 - {EXCEPTION}  Integer division by zero.
                            
                            EXCEPTION_CODE_STR:  c0000094
                            
                            EXCEPTION_STR:  0xc0000094
                            
                            STACK_TEXT:  
                            ffff9e03`af689a00 fffff801`5a5aae03     : 00000000`00000000 ffff8a03`76096980 fffff600`00007000 fffff801`5ae50d80 : nt!MiComputeRunTimeZeroComparisons+0xec1f4
                            ffff9e03`af689a40 fffff801`5a5ab2ad     : 00000000`00000000 00000000`00000002 00000000`00000000 00000000`00000000 : nt!MiZeroPageCalibrate+0x1bf
                            ffff9e03`af689b00 fffff801`5a55d6e5     : ffff8a03`00000001 fffff801`00000001 ffffffff`80000050 ffff8a03`760b7410 : nt!MiZeroNodePages+0x26d
                            ffff9e03`af689c10 fffff801`5a606578     : fffff801`5802b180 ffff8a03`761f1300 fffff801`5a55d690 00000000`00000000 : nt!PspSystemThreadStartup+0x55
                            ffff9e03`af689c60 00000000`00000000     : ffff9e03`af68a000 ffff9e03`af684000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28
                            
                            
                            SYMBOL_NAME:  nt!MiComputeRunTimeZeroComparisons+ec1f4
                            
                            MODULE_NAME: nt
                            
                            IMAGE_VERSION:  10.0.19041.6328
                            
                            STACK_COMMAND: .cxr 0xffff9e03af689000 ; kb
                            
                            IMAGE_NAME:  ntkrnlmp.exe
                            
                            BUCKET_ID_FUNC_OFFSET:  ec1f4
                            
                            FAILURE_BUCKET_ID:  0x7E_C0000094_nt!MiComputeRunTimeZeroComparisons
                            
                            OS_VERSION:  10.0.19041.3636
                            
                            BUILDLAB_STR:  vb_release_svc_prod3
                            
                            OSPLATFORM_TYPE:  x64
                            
                            OSNAME:  Windows 10
                            
                            FAILURE_ID_HASH:  {08aa3e5b-968e-659a-d0a6-6a71f6ff3635}
                            
                            Followup:     MachineOwner
                            ---------
                            
                            0: kd> .dump /o C:\Win10BootCrask.dmp
                            ******************************************************************************
                            INFORMATIONAL: Dump file will not contain user mode memory or user mode module list
                            Press Ctrl-C or Ctrl-Break if you want to terminate the command.
                            ******************************************************************************
                            Unable to create file 'C:\Win10BootCrask.dmp' - Win32 error 0n5
                                "Access is denied."
                            0: kd> .dump /o C:\Users\Michael Williams\Desktop\Win10B00tCrash.dmp
                            ******************************************************************************
                            INFORMATIONAL: Dump file will not contain user mode memory or user mode module list
                            Press Ctrl-C or Ctrl-Break if you want to terminate the command.
                            ******************************************************************************
                            Creating C:\Users\Michael Williams\Desktop\Win10B00tCrash.dmp - mini kernel dump
                            
                            
                            Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
                            Run !sym noisy before .reload to track down problems loading symbols.
                            
                            KdDebuggerData.MmMaximumNonPagedPoolInBytes is NULL
                            KdDebuggerData.MmAllocatedNonPagedPool is NULL
                            KdDebuggerData.MmTotalCommittedPages is NULL
                            KdDebuggerData.MmPeakCommitment is NULL
                            KdDebuggerData.MmTotalCommitLimitMaximum is NULL
                            Dump successfully written
                            

                            Here's a link to download the crash dump: https://drive.google.com/file/d/1MHnhivvGKYilsG2_FI5S-_VXHWZe_8AY/view?usp=sharing

                            Hopefully I've managed to collect everything you need.

                            D 2 Replies Last reply Reply Quote 0
                            • D Offline
                              dinhngtu Vates πŸͺ XCP-ng Team @mickwilli
                              last edited by

                              Looks like something went wrong when calibrating the memory zeroing threads. It uses RDTSC to measure time, maybe the TSC got stuck somehow? @TeddyAstie

                              1 Reply Last reply Reply Quote 0
                              • D Offline
                                dinhngtu Vates πŸͺ XCP-ng Team @mickwilli
                                last edited by

                                @mickwilli What's the current CPU topology and number of CPUs in your VM? I'd suggest playing around with these parameters to see if things change.

                                M 2 Replies Last reply Reply Quote 0
                                • M Offline
                                  mickwilli @dinhngtu
                                  last edited by

                                  @dinhngtu I think it’s just a simple single processor with dual cores configuration, but I’ll check when I can.

                                  Worth noting too that that crash dump was from a VM with Viridian disabled (not an intentional choice, was just disabled from some other playing around). I’ve tried to get a crash dump with it enabled, but the system just keeps hanging at about the point I expect it to crash, so I never get a crash dump.

                                  1 Reply Last reply Reply Quote 0
                                  • M Offline
                                    mickwilli @dinhngtu
                                    last edited by

                                    @dinhngtu I can confirm that it was setup as a single CPU with dual cores. I have adjusted to be one CPU with 6 cores, and that doesn't help matters.

                                    It's worth noting that I occasionally get it to boot off the install ISO and complete the installation, but booting into the installed OS subsequently fails. It appears there is something intermittent here that's causing it to fail most of the time, but occasionally make it through.

                                    D 1 Reply Last reply Reply Quote 0
                                    • D Offline
                                      dinhngtu Vates πŸͺ XCP-ng Team @mickwilli
                                      last edited by

                                      @mickwilli Does changing it to multiple CPUs with 1 core each change the situation?

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