Backup fails with "Body Timeout Error", "all targets have failed, step: writer.run()"

supportcphl

Hi All,

I came across a similar topic, which you can find here: Old Topic.

I initially replied to it but decided it would be better to start a new thread. We have several pools, and a few VMs in some pools consistently fail during the full backup with the below error.

In the previous discussion, it was mentioned that rebooting the host resolved the issue. However, I recently performed a rolling pool upgrade on one of our pools, so all nodes were rebooted, and I also rebooted the VMs. Does anyone have any suggestions on what might be causing this problem? I'm considering cloning the problematic VMs, but that seems a bit drastic.

Build: 2024-10-30
Version: 8.2
DBV: 0.0.1

Thank you

Neil

result": {
                "name": "BodyTimeoutError",
                "code": "UND_ERR_BODY_TIMEOUT",
                "message": "Body Timeout Error",
                "stack": "BodyTimeoutError: Body Timeout Error\n    at Timeout.onParserTimeout [as callback] (/usr/local/lib/node_modules/@xen-orchestra/proxy/node_modules/undici/lib/dispatcher/client-h1.js:626:28)\n    at Timeout.onTimeout [as _onTimeout] (/usr/local/lib/node_modules/@xen-orchestra/proxy/node_modules/undici/lib/util/timers.js:22:13)\n    at listOnTimeout (node:internal/timers:569:17)\n    at process.processTimers (node:internal/timers:512:7)"
              }
```.

olivierlambert

Hi,

We need more info on the XO version you are using XOA or XO from the sources?

supportcphl

@olivierlambert

Hi Oliver thanks for replying, we are using XOA.

Current version: 5.100.2 - XOA build: 20210823

This was only updated today and unfortunately I am not sure what version we was on, however I have tried another backup of a problematic VM today and got the same error.

olivierlambert

Can you try on latest release channel and see if you still have the error? Thanks!