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    XenServer 7.1.2 to XCP-ng 8.3: INTERNAL_ERROR(Not_found)

    Scheduled Pinned Locked Moved Migrate to XCP-ng
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    • kruessK Offline
      kruess
      last edited by

      I'm currently trying to migrate our XenServer 7.1.2 pool to XCP-ng 8.3. We have 3 hosts and central LVMoiSCSI storage for the SRs.

      After upgrading the pool master to XCP 8.3 including all patches, I've been able to migrate some VMs to that host. Live migration didn't work, but a shutdown and restart on the upgraded master did the trick.

      It seems that the luck didn't endure for long, as currently, moving VMs is struggling on next 3 VMs in the queue with the error:

      XOA:
      ++++++++++
      INTERNAL_ERROR(Not_found)
      ++++++++++

      or by command line:
      ++++++++++
      The server failed to handle your request, due to an internal error. The given message may give details useful for debugging the problem.
      message: Not_found
      ++++++++++

      daemon.log & xensource.log and details in XOA log don't give me much more details, either, but maybe someone can spot a hint.
      There are no .iso attached, no snapshots on the VMs in question.

      BfN, -k

      xoa.txt
      daemon.txt
      xensource.txt

      DanpD 1 Reply Last reply Reply Quote 0
      • DanpD Offline
        Danp Pro Support Team @kruess
        last edited by

        @kruess I can see numerous instances of VM_HOST_INCOMPATIBLE_VERSION in your xensource log. It is difficult to know the exact cause ithout more details.

        • Was the pool master restarted after the patches were applied?
        • Are you trying to start the VM on the master?
        • Are you upgrading directly from XS 7.1.2 to XCP 8.3?
        kruessK 1 Reply Last reply Reply Quote 0
        • kruessK Offline
          kruess @Danp
          last edited by kruess

          @Danp Thanks for looking into this...

          Restart: Yes, Pool Master was restarted after applying the XCP patches
          VM start: Yes, I'm trying to start the VMs on the master (also, it would not allow me to start VMs on the slaves with XenServer on it during the migration phase)
          Upgrade Path: Yes, vrom XS 7.1.2 to XCP 8.3

          Regarding the VM_HOST_INCOMPATIBLE_VERSION: I saw those, too, but cannot think of anything obvious, as the VMs which I was able to start on the Master were of the same kind (WinSrv2019, Ubuntu Server, Win10). Of course, there might be slight differences in the metadata, but I've compared two WinSrv2019 and they are pretty close. Only "RW/MRW" differences found:


          HVM-boot-params (MRW): order: dc; firmware: bios
          HVM-boot-params (MRW): order: dc


          platform (MRW): ...; secureboot: false
          platform (MRW): ...


          I've removed those two param keys from the failing VM but it did not change the behaviour.

          1 Reply Last reply Reply Quote 0

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