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    Alert: Control Domain Memory Usage

    Scheduled Pinned Locked Moved Solved Compute
    194 Posts 21 Posters 200.6k Views 16 Watching
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    • D Offline
      daKju @olivierlambert
      last edited by

      @olivierlambert is there a plan to deploy the alt-driver over the xcp-ng update or should we installed by the xcp-ng-testing repo?
      THX for the good job guys πŸ‘ 😊

      1 Reply Last reply Reply Quote 0
      • stormiS Offline
        stormi Vates πŸͺ XCP-ng Team
        last edited by

        I'm going to build a driver package that only has the patch that is thought to fix the memory issue and let everyone here test it. If the results are good, then it will become an official update.

        delafD 1 Reply Last reply Reply Quote 0
        • delafD Offline
          delaf @stormi
          last edited by delaf

          @stormi
          Screenshot 2021-03-04 at 21.21.16.png
          The 2 servers have been reinstalled with an up to date 8.2. They host each 2 VMs that are doing the same thing (~100Mb/s of netdata stream).

          The right one has the 5.9.4-1.xcpng8.2, the left one has 5.5.2-2.xcpng8.2.

          The patch seem to be OK for me.

          J 1 Reply Last reply Reply Quote 1
          • stormiS Offline
            stormi Vates πŸͺ XCP-ng Team
            last edited by

            Announcement

            Here's an updated ixgbe driver package that is meant as an update candidate without updating to a higher version. If need all feedback we can get on this one, because this is the candidate for the official fix as would be delivered to everyone. Of course the intel-igb-alt will remain available for those who need a more recent driver, and I even moved it to the updates repository so that one doesn't need to add --enablerepo=xcp-ng-testing to install it anymore.

            To test the official update candidate on XCP-ng 8.1 or 8.2.

            • If you had previously installed intel-ixgbe-alt:
              • yum remove intel-ixgbe-alt -y
              • Check that the /lib/modules/4.19.0+1/override/ixgbe.ko file was properly deleted. I've seen, once, a situation where a .ko file from an -alt package wasn't deleted, so I'm being cautious here and ask you to report you see that it is still present. In theory, this is impossible, but as I've seen it once I don't know anymore πŸ™‚
              • Run depmod -a
            • Update the intel-ixgbe package from the testing repo: yum update intel-ixgbe --enablerepo=xcp-ng-testing
            • Reboot

            Note: I'm not 100% sure that I picked the right patch, nor that this patch alone is sufficient.

            delafD 1 Reply Last reply Reply Quote 0
            • delafD Offline
              delaf @stormi
              last edited by

              @stormi I have installed intel-ixgbe 5.5.2-2.1.xcpng8.2 on my server s0267. Let's wait a some days to check if the memleak is solved by this patch.

              delafD 1 Reply Last reply Reply Quote 1
              • delafD Offline
                delaf @delaf
                last edited by

                @stormi
                It seems to be good here!

                Screenshot 2021-03-09 at 08.36.50.png

                1 Reply Last reply Reply Quote 2
                • olivierlambertO Offline
                  olivierlambert Vates πŸͺ Co-Founder CEO
                  last edited by

                  So we found the good patch πŸ™‚ That was a really tricky issue to find!

                  1 Reply Last reply Reply Quote 0
                  • stormiS Offline
                    stormi Vates πŸͺ XCP-ng Team
                    last edited by stormi

                    Once again, an issue that was present in vendor drivers but not in the mainline kernel. It's becoming harder and harder to trust vendor drivers. But that's what they require for support...

                    1 Reply Last reply Reply Quote 2
                    • F Offline
                      fasterfourier
                      last edited by olivierlambert

                      Our Citrix ticket has been worked and they concluded that the NIC driver is to blame here as well. They had us collect debug info using:

                      /opt/xensource/libexec/xen-cmdline --set-dom0 page_owner=on
                      

                      They then confirmed the memory leak was from the NIC driver. They are intending to release a public hotfix for this issue.

                      1 Reply Last reply Reply Quote 3
                      • olivierlambertO Offline
                        olivierlambert Vates πŸͺ Co-Founder CEO
                        last edited by olivierlambert

                        Nice to see Citrix are also getting to the same conclusions πŸ™‚

                        edit: thanks @fasterfourier for your feedback!

                        F 1 Reply Last reply Reply Quote 1
                        • F Offline
                          fasterfourier @olivierlambert
                          last edited by

                          @olivierlambert

                          Official Citrix update has been posted: https://support.citrix.com/article/CTX306529

                          1 Reply Last reply Reply Quote 2
                          • olivierlambertO Offline
                            olivierlambert Vates πŸͺ Co-Founder CEO
                            last edited by

                            \o/

                            What I still find really weird is the fact we had report of the issue far longer before Citrix. And we had roughly 10 people affected while Citrix got only 1 report πŸ€”

                            F 1 Reply Last reply Reply Quote 0
                            • F Offline
                              fasterfourier @olivierlambert
                              last edited by

                              @olivierlambert

                              Probably plenty of Citrix customers were affected, but they would rather reboot on schedule than spend months working through the support process πŸ™‚

                              1 Reply Last reply Reply Quote 2
                              • olivierlambertO Offline
                                olivierlambert Vates πŸͺ Co-Founder CEO
                                last edited by

                                haha that might be the answer indeed…

                                1 Reply Last reply Reply Quote 0
                                • J Offline
                                  JCastang
                                  last edited by

                                  Hello,

                                  Does this fix has been released or is to be released ?

                                  stormiS 1 Reply Last reply Reply Quote 0
                                  • stormiS Offline
                                    stormi Vates πŸͺ XCP-ng Team @JCastang
                                    last edited by

                                    @jcastang It is being tested and you can join the effort: yum update intel-ixgbe --enablerepo=xcp-ng-testing. The results are very good, I just want a bit more feedback.

                                    J 1 Reply Last reply Reply Quote 1
                                    • J Offline
                                      JCastang @stormi
                                      last edited by

                                      @stormi Ok, I will update one of our pools and get some results.

                                      1 Reply Last reply Reply Quote 1
                                      • J Offline
                                        JCastang @delaf
                                        last edited by

                                        @delaf Can you point me the tool you are using to get memory graphs ? (I want to check my upgraded pool).
                                        I was searching in Advance live Telemetry with no luck.

                                        delafD 1 Reply Last reply Reply Quote 0
                                        • olivierlambertO Offline
                                          olivierlambert Vates πŸͺ Co-Founder CEO
                                          last edited by

                                          Netdata will only give you the last hour.

                                          If you want longer metrics, you need to send the data in Prometheus/Grafana.

                                          1 Reply Last reply Reply Quote 1
                                          • delafD Offline
                                            delaf @JCastang
                                            last edited by

                                            @jcastang we are using a netdata/prometheus/grafana stack.

                                            @olivierlambert you can change the retention method and keep much more data on netdata. There is also (since netdata 1.18 i think) a dbengine that allows you to store data on disk.

                                            delafD 1 Reply Last reply Reply Quote 0
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