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    Forgot password for the webgui

    Scheduled Pinned Locked Moved Xen Orchestra
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    • I Offline
      isener
      last edited by

      Hi,
      I forgot the password for the webui login
      it was
      login: admin@admin.net / password: admin
      but I changed, and I forgot the new password

      I read somewhere that yiu have to use this command in CLI
      xo-server-recover-account youremail@here.com

      but how to install CLI?
      I use tyhe opensource version

      I did "npm install -g xo-cli"
      after
      "xo-cli --register http://xo.my-company.net/api/admin@admin.net"

      but I get the next error:
      ✖ getaddrinfo ENOTFOUND xo.my-company.net
      Error: getaddrinfo ENOTFOUND xo.my-company.net
      at GetAddrInfoReqWrap.onlookup [as oncomplete] (node:dns:71:26)

      what I have to do?

      lawrencesystemsL 1 Reply Last reply Reply Quote 0
      • lawrencesystemsL Offline
        lawrencesystems Ambassador @isener
        last edited by

        @isener

        I think the XO-CLI has to be registered with XO to get it working and seeing as you are locked out that is not an option. Maybe someone here will offer a way to edit the database if not I would just delete and rebuild XO.

        1 Reply Last reply Reply Quote 1
        • I Offline
          isener
          last edited by isener

          I had a snapshot from some days ago, i used that, now I can login

          but:
          when I try to register with the:
          xo-cli --register http://xo.my-company.net/api/admin@admin.net
          with the right password, i het error:

          ✖ getaddrinfo ENOTFOUND xo.my-company.net
          Error: getaddrinfo ENOTFOUND xo.my-company.net
          at GetAddrInfoReqWrap.onlookup [as oncomplete] (node:dns:109:26

          and when I ping, I get:
          ping: xo.my-company.net: Name or service not known

          what is wrong?
          xo.my-company.net -> which ip address should this be:
          of the xcp-neg server or the server where the xen-orchestar is installed?

          from where to run this command:
          xo-cli --register http://xo.my-company.net/api/admin@admin.net
          the xcp-neg server or the server where the xen-orchestar is installed?

          ronivayR 1 Reply Last reply Reply Quote 0
          • ronivayR Offline
            ronivay Top contributor @isener
            last edited by ronivay

            @isener said in Forgot password for the webgui:

            and when I ping, I get:
            ping: xo.my-company.net: Name or service not known

            what is wrong?

            There is no DNS record for xo.my-company.net or you can’t resolve it from wherever you’re trying now.

            xo.my-company.net -> which ip address should this be:
            of the xcp-neg server or the server where the xen-orchestar is installed?

            from where to run this command:
            xo-cli --register http://xo.my-company.net/api/admin@admin.net
            the xcp-neg server or the server where the xen-orchestar is installed?

            Answer to both would be where XO is installed.

            @isener said in Forgot password for the webgui:

            I read somewhere that yiu have to use this command in CLI
            xo-server-recover-account youremail@here.com

            but how to install CLI?

            This does not mean you need xo-cli installed. CLI refers to just active shell to your XOA VM, via console or ssh. Just run the command in the shell. If you have XO from sources, there's no such command alias and you need to run the script directly from where your XO is installed, like <installdir>/packages/xo-server/dist/recover-account-cli.mjs

            I 1 Reply Last reply Reply Quote 1
            • I Offline
              isener @ronivay
              last edited by

              @ronivay
              how to sun the script?
              when I run:
              locate recover-account-cli.mjs
              I get
              /opt/xo/xo-builds/xen-orchestra-202207101640/packages/xo-server/dist/recover-account-cli.mjs
              /opt/xo/xo-builds/xen-orchestra-202207101640/packages/xo-server/dist/recover-account-cli.mjs.map
              /opt/xo/xo-builds/xen-orchestra-202207101640/packages/xo-server/src/recover-account-cli.mjs
              /opt/xo/xo-builds/xen-orchestra-202207101726/packages/xo-server/dist/recover-account-cli.mjs
              /opt/xo/xo-builds/xen-orchestra-202207101726/packages/xo-server/dist/recover-account-cli.mjs.map
              /opt/xo/xo-builds/xen-orchestra-202207101726/packages/xo-server/src/recover-account-cli.mjs
              /opt/xo/xo-builds/xen-orchestra-202211262158/packages/xo-server/dist/recover-account-cli.mjs
              /opt/xo/xo-builds/xen-orchestra-202211262158/packages/xo-server/dist/recover-account-cli.mjs.map
              /opt/xo/xo-builds/xen-orchestra-202211262158/packages/xo-server/src/recover-account-cli.mjs
              /opt/xo/xo-src/xen-orchestra/packages/xo-server/src/recover-account-cli.mjs

              ronivayR 1 Reply Last reply Reply Quote 0
              • ronivayR Offline
                ronivay Top contributor @isener
                last edited by

                @isener just run /opt/xo/xo-server/dist/recover-account-cli.mjs admin@admin.net

                I J 2 Replies Last reply Reply Quote 3
                • I Offline
                  isener @ronivay
                  last edited by

                  @ronivay said in Forgot password for the webgui:

                  /opt/xo/xo-server/dist/recover-account-cli.mjs admin@admin.net

                  Thanks, it works 🙂

                  DarkbeldinD 1 Reply Last reply Reply Quote 0
                  • DarkbeldinD Offline
                    Darkbeldin Vates 🪐 Pro Support Team @isener
                    last edited by

                    @isener FYI you can register the xo-cli with the SSH account of the VM and if you don't have an SSH account you can create one.
                    Follow the doc here: https://xen-orchestra.com/docs/troubleshooting.html#set-or-recover-xoa-vm-password

                    1 Reply Last reply Reply Quote 0
                    • J Offline
                      jonybravo @ronivay
                      last edited by

                      what am I doing wrong? Debian 12, XOA from sources.

                      The recover-account-cli.mjs file is located in the opt/xo/xo-server/dist folder and I still get the error at the end:

                      dir
                      snap XenOrchestraInstallerUpdater
                      root@debian:~# cd opt/xo/xo-server/dist
                      -bash: cd: opt/xo/xo-server/dist: No such file or directory
                      root@debian:~# cd /opt/xo/xo-server/dist
                      root@debian:/opt/xo/xo-server/dist# dir
                      api _moveFirst.mjs.map
                      _asyncMapValues.mjs _normalizeVmNetworks.mjs
                      _asyncMapValues.mjs.map _normalizeVmNetworks.mjs.map
                      cli.mjs _normalizeVmNetworks.test.mjs cli.mjs.map _normalizeVmNetworks.test.mjs.map collection patch.mjs collection.mjs patch.mjs.map collection.mjs.map _pDebounceWithKey.mjs connection.mjs _pDebounceWithKey.mjs.map connection.mjs.map _pDebounceWithKey.test.mjs _creat eNdJsonStream.mjs _pDebounceWithKey.test.mjs.map _createNdJsonStream.mjs.map proxy-console.mjs db-cli.mjs proxy-console.mjs.map db-cli.mjs.map recover-account-cli.mjs _ensureArray.mjs recover-account-cli.mjs.map _ensureArray.mjs.map schemas _ensureArray.test.mjs stream-to-existing-buffer.mjs _ensureArray.test.mjs.map stream-to-existing-buffer.mjs.map _extractIpFromVmNetworks.mjs stream-to-existing-buffer.test.mjs _extractIpFromVmNetworks.m js.map stream-to-existing-buffer.test.mjs.map fatfs-buffer.mjs utils.mjs fatfs-buffer.mjs.map utils.mjs.map glob-matcher.mjs utils.test.mjs glob-matcher.mjs.map utils.test.mjs.map _handleBackupLog.mjs _waitAll.mjs _handleBackupLog.mjs.map _waitAll.mjs.map index.mjs xapi index.mjs.map xapi-object-to-xo.mjs logs-cli.mjs xapi-object-to-xo.mjs.map logs-cli.mj s.map xapi-stats.mjs math.mjs xapi-stats.mjs.map math.mjs.map _XenStore.mjs math.test.mjs _XenStore.mjs.map math.test.mjs.map xo-mixins models xo.mjs _moveFirst.mjs xo.mjs.map
                      root@debian:/opt/xo/xo-server/dist# cli.mjs --help
                      -bash: cli.mjs: command not found
                      root@debian:/opt/xo/xo-server/dist# cli.mjs
                      -bash: cli.mjs: command not found
                      root@debian:/opt/xo/xo-server/dist# recover-account-cli.mjs admin@admin.net
                      -bash: recover-account-cli.mjs: command not found
                      root@debian:/opt/xo/xo-server/dist#

                      1 Reply Last reply Reply Quote 0
                      • P Offline
                        peder
                        last edited by

                        To run a command in the current directory you have to prepend it with ./
                        So try ./recover-account-cli.mjs

                        J 1 Reply Last reply Reply Quote 1
                        • J Offline
                          jonybravo @peder
                          last edited by

                          @peder Thanks, it works 👍

                          1 Reply Last reply Reply Quote 0
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