Windows Server 2016 & 2019 freezing on multiple hosts

borzel

michael can you point to a specific time in the log file when your VM was locked up?

michael

borzel Sometime between the 7:40 and 12:12 on the first line. I'm guessing it went down right as I was posting here.

Like I said whatever it's doing it doesn't seem to log it. Is there any other log files I should check?

EDIT: I have a theory, testing it now.

EDIT 2: I'm wondering if this has something to do with XCP-NG Center. The KMS server (the one that locked up) was the only one I logged into when checking if everything was working. Trying to duplicate this now.

michael

Update: The same VM crashed again, the others are working fine as of this post. I left it up as a remote desktop session last night and I came back to my office today and it was still up as a RDP session, but not responsive. I checked XCP-NG Center and the same blue screen with a cursor was there.

Still trying to find the cause of this.

etlweather

Were you able to resolve this in the end?

apayne

michael this may sound silly, but perhaps this isn’t a software issue? Maybe you have a faulty stick of RAM hiding in the machine? Bad RAM will make all kinds of strange and flaky things happen. This is just a guess, I’m just putting this idea out there because I’ve seen similar weird behavior in machines where RAM failure isn’t easy to spot (no front panel on the server with a fault light).

nikade

apayne This is a good suggestion, all tho it is happening on a lot of different physical machines if im not mistaken.

Im running a couple of Windows Server 2016 on xcp-ng 7.4 and 7.5 without any issues, im hoping this isnt something related to the specific version xcp-ng 7.6 since we're planning on migrating from XenServer to this version.

cg

Any updates on this?
I'm planing to run 2 HPE DL20 on XCP-ng 7.6 (Install image for 8 is currently broken to run on that - reason still unknown).

bikepope

cg Hello
I run into the same issue with Vserver (Windows Server 2016). It looks like not only XCP has this problem. Also Citrix, VMWare and Hyper-v face this. Wondering if there is any solution!!!

olivierlambert

Could it be related to a bug in Windows itself?

speedy01

iirc vmware had hit problems with windows 10 1809 and up...there was some finger pointing, but vmware released a patch in update 3. Since the reported problem popped up after 1809, then Id suspect it more of a microsoft issue...

etlweather

For what it's worth, I was having Windows 2016 freezes regularly (every few days or week). I could never trace it back to a specific cause, though I noticed very high number of handles and threads when it was hanging.

Per my records, it stopped hanging after I upgraded the PV drivers using Guest Tool ISO 7.41.0-1.

nikade

I have been running Windows 10 and Windows Server 2016 now for a long time on xcp-ng.
last weekend I upgraded one of my test-servers to xcp-ng 8.0 and Windows Server 2016 still runs fine.
This is the output of systeminfo

C:\Windows\system32>systeminfo

Host Name:                 HEL-DC1
OS Name:                   Microsoft Windows Server 2016 Standard
OS Version:                10.0.14393 N/A Build 14393
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Primary Domain Controller
OS Build Type:             Multiprocessor Free
Registered Owner:          Windows User
Registered Organization:
Product ID:                00377-60000-00000-AA934
Original Install Date:     2018-10-20, 17:26:33
System Boot Time:          2019-10-01, 23:13:37
System Manufacturer:       Xen
System Model:              HVM domU
System Type:               x64-based PC
Processor(s):              1 Processor(s) Installed.
                           [01]: Intel64 Family 6 Model 158 Stepping 9 GenuineIntel ~3600 Mhz
BIOS Version:              Xen 4.7.5-5.4.1.xcp, 2018-08-02

I am using these tools:

kevdog

FWIW -- I had a similar problem with VMs going randomly down -- it wasn't windows but various BSD and Linux VM's. Sometimes they would run a few days, other times they would lock up every other day. Logs didn't help because when the VM locked, logs were not written. I even had the xcp-ng installation lock a few times, although it was usually on of the VMs. I started searching for faulty hardware and eventually SMART tested all the drives and mem86 the RAM. Turns out I had some bad RAM modules which I later RMA'd. With new RAM (after after thoroughly testing it), I haven't had any lock ups. I'm not sure this will help you at all.