I manage a school with a 3 node VMWare cluster and am in the process of planning a server refresh. When we setup the current servers, the HPE Simplivity team spent a day or two with us setting it up to make sure it was done as per best practise.

Does Vates offer anything like that for small sites? I see something about that for the enterprise support, but I don't think we'd qualify for that since we have less than 4 nodes.

Also, does anyone know what support is like in the Australian Eastern Timezone (UTC+10)? We often get limited in vendor choice due to not getting support during business hours from anyone but the major players (and sometimes not even then).