@DustinB Yes, I guess I am sadly. I used the source edition for quite a while in the past, but moved to the paid version of XOA a couple of years ago because I had a bit more budget and wanted to support a great product, but there's no way I can possibly justify the levels of increase being asked here.

@olivierlambert I appreciate you taking the time to respond. Maybe I have misunderstood the pricing, but from what I can see the new Essentials package is limited to 3 hosts whereas the old ones had no limit. To use the 5 hosts I currently have, I'd be needing the Pro package at $1000 per host, no? Previously I could use the Starter package at $910 with unlimited hosts.

I by no means expect to be given the product for free, but to me it feels like I'm now being forced to buy additional support that I didn't want or need; to my mind I don't think I've ever even put a single support ticket in

I'm out, I'm afraid. With the new pricing structure we're looking at a 550% price increase over last year. I understand that everything's going up in price but there is no possible way I can justify that level.