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    File based restore is missing tons of files

    Scheduled Pinned Locked Moved Backup
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    • A Offline
      archw
      last edited by

      I have delta based backups enabled on a windows based VM. This morning, I realized I accidentally deleted a file and went restore it.

      1. While in XO Orchestra I clicked Backup > File Restore
      2. I selected the drive then made my way to the subdirectory. These are a few examples:
        a. In one subdirectory there are supposed to be 16 files but in the selection window there are none.
        b. In another subdirectory there are supposed to be 7 files but in the selection window there are only two.
        c. In another subdirectory there are supposed to be 138 files but in the selection window there are none.
        d. In another subdirectory there are supposed to be 91 files but in the selection window there are three.

      Any thoughts?

      Thanks!

      florentF DanpD 2 Replies Last reply Reply Quote 0
      • florentF Offline
        florent Vates 🪐 XO Team @archw
        last edited by

        @archw can you try to restore the full VM and see if the files are here ?
        what is the file system on the windows VM ? is it possible that there are special permission/protection that block the files to be listed ?

        a little more tricky, but we provides to to mount the backup on a linux server with the command line tool here : https://github.com/vatesfr/xen-orchestra/tree/master/%40vates/fuse-vhd

        1 Reply Last reply Reply Quote 1
        • DanpD Online
          Danp Pro Support Team @archw
          last edited by

          @archw Could the results you are observing be due to the fact that some of the files weren't modified in the specific delta backup that you selected as your restore point?

          For example:

          In another subdirectory there are supposed to be 7 files but in the selection window there are only two.

          When were these 5 "missing" files last modified?

          1 Reply Last reply Reply Quote 0

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