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    Backup failures after VHD to QCOW2 conversion

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    • S
      SeriouZ
      last edited by

      Hi everyone,

      After migrating VMs between pools and converting their disks from VHD to QCOW2, some VMs repeatedly fail during backup export and snapshot cleanup. Other QCOW2 VMs and VHD-backed VMs back up successfully.

      Environment

      • Two XCP-ng 8.3 hosts, both updated and rebooted
      • Shared LVM-over-iSCSI storage on Synology (approximately 8.6 TiB free)
      • NBD enabled
      • XO Server 5.213.0, commit a50776cb7, running in the Ronivay Docker image

      Recurring errors

      QCOW2 export times out and falls back to a full:

      BodyTimeoutError: Body Timeout Error
      code: UND_ERR_BODY_TIMEOUT
      can't compute delta …, fall back to a full
      

      Other export attempts receive a host storage-backend error:

      invalid HTTP header in response body
      HTTP/1.1 500 Internal Error
      SR_BACKEND_FAILURE_1200
      

      The response includes a failed disk-close operation:

      tapdisk_control_close_image: device qcow2:… still open
      tap-ctl close … -t 120
      Connection timed out
      status=110
      

      Snapshot cleanup then fails:

      Couldn't disconnect … from dom0
      OPERATION_NOT_ALLOWED: VBD … still attached to …
      VDI_IN_USE(…, destroy)
      

      We confirmed that the affected attachments belong to snapshot VDIs in dom0. Repeated VBD.unplug_force operations appear, and backup retries encounter the same problem.

      The problem persists after updating and rebooting both hosts and updating XO.

      Has anyone experienced similar QCOW2 backup and snapshot cleanup failures after a cross-pool migration? Is there a known fix or recommended recovery procedure?

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