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    Console keyboard problems using Firefox

    Scheduled Pinned Locked Moved Xen Orchestra
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    • C Offline
      ccsmith
      last edited by ccsmith

      I'm currently having problems with typing in the console of all of my VMs, but only when using Firefox on MacOS:

      • keys pressed with the shift key pressed will be entered as if the shift key was not pressed;
      • keys pressed with the option key pressed will not be entered at all.

      This occurs using Firefox 70.0.1 and also Tor Browser based on Firefox 68.0.3.

      This does not happen when using Safari or Chrome. I have not tested this using Windows browsers.

      I do not use Xen-Orchestra very often, and the consoles even less often, so I do not know when this started; several aspects of the system - XOA, Firefox, Tor - have likely been updated since I last tried the consoles.

      XOA:
      Current version: 5.40.2

      • node: 8.16.2
      • npm: 4.6.1
      • xo-server: 5.52.1
      • xo-server-telemetry: 0.2.0
      • xo-server-xoa: 0.3.0
      • xo-web-free: 5.52.0
      • xoa-cli: 0.16.0
      • xoa-updater: 0.23.1
      1 Reply Last reply Reply Quote 1
      • C Offline
        ccsmith
        last edited by

        This just got me, too. No shift nor CTRL when using Firefox, but all keys work fine in Chrome.

        • Firefox 75.0
        • xo-server 5.56.3
        • xo-web 5.56.2
        P 1 Reply Last reply Reply Quote 0
        • P Offline
          peder @ccsmith
          last edited by

          @ccsmith Is Firefox's System Preferences > Keyboard > Input Sources set to U.S. , or whatever language you're using?

          I don't know if it's related but some guy in https://support.mozilla.org/de/questions/1217111?&mobile=0 had set it to Unicode Hex and had problems with Option-Shift-Arrow

          1 Reply Last reply Reply Quote 0
          • DanpD Offline
            Danp Pro Support Team
            last edited by Danp

            I've experienced this as well using the Window's version of Firefox. Not sure of the cause, but a restart of the browser seemed to fix it for me.

            If you are using XOA w/ support, you may want to open a support ticket.

            1 Reply Last reply Reply Quote 0
            • C Offline
              ccsmith
              last edited by

              @peder: Yes, the keyboard is set to U.S.
              @Danp: No change after Firefox restart.

              DanpD 1 Reply Last reply Reply Quote 0
              • DanpD Offline
                Danp Pro Support Team @ccsmith
                last edited by

                @ccsmith Please update your XO VM and then retest.

                1 Reply Last reply Reply Quote 0
                • R Offline
                  rjt
                  last edited by

                  Rule out problems with your old firefox profile by creating a new firefox profile dedicated to non internet stuff. We should always use a dedicated profile for internal only websites such as your firewall webpage, XenOrchestra, freeNAS, and so on.

                  firefox -no-remote -new-instance -createprofile intranet
                  firefox -no-remote -new-instance -P intranet
                  
                  1 Reply Last reply Reply Quote 1
                  • DanpD Offline
                    Danp Pro Support Team
                    last edited by

                    @rjt said in Console keyboard problems using Firefox:

                    Rule out problems with your old firefox profile by creating a new firefox profile dedicated to non internet stuff

                    Just tried this, but didn't resolve the issue for me. In the current scenario, I am trying to launch an SSH session. I clicked the "SSH as..." button, but my typing is going to the console instead of the popup window.

                    Seems to be intermittent. This issue will go away, but then returns if I switch away from and then back to the XO console tab.

                    1 Reply Last reply Reply Quote 0
                    • TechGripsT Offline
                      TechGrips
                      last edited by

                      I have this exact same problem, using LibreWolf, which is basically FireFox... It's preventing me from logging into a break-glass account to fix an issue.

                      I just created a new post for this issue here:
                      https://xcp-ng.org/forum/topic/9629/keyboard-support-xo-vm-console

                      DustyArmstrongD 1 Reply Last reply Reply Quote 0
                      • DustyArmstrongD Offline
                        DustyArmstrong @TechGrips
                        last edited by

                        For anyone who comes across this, you can just add an exception for your management page and shift will work on the console.

                        Settings > Privacy & Security > Enhanced Tracking Protection > Manage Exceptions > Add the site url e.g. https://xo.fqdn.com.

                        1 Reply Last reply Reply Quote 1
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