Netdata package is now available in XCP-ng

stormi

You had the same issue with two different mirrors according to the message, so I'd first look at network issues or configuration.

Professor-X-Tech

@stormi

Just tired downloading one of the package from my other computer and it worked. issue seem to only be with my xcp-ng host. not sure how to troubleshoot this.

stormi

I can't help right now myself but I'm sure other users will have ideas. Can you open a separate thread since it's not directly related to netdata?

Professor-X-Tech

@stormi

Edit:
Thank you! Got it working and looking good.

Troubleshooting non related to Netdata.
I remember I change my upstream DNS to Quad 9 recently (1 week ago) and I just change it to Cloudflair (1.1.1.1) and it was the problem.

Look like Quad 9 (9.9.9.9) does not like the Mirrors for some reason.

discostur

@olivierlambert Just installed netdata package on our xcp-ng cluster. Its running like expected but i can only get ram / memory metrics from the dom0. Is there any way to get the full ram metrics from all VMs / host?

Thanks

stormi

As far as I know, they should be available. I/O metrics aren't at the moment, but RAM should be.

discostur

@stormi Could it be that there is any difference between the "netdata-ui" rpm package you provide and the official netdata rpm packages?

netdata-conf-1.23.2-1.el7.noarch
netdata-data-1.23.2-1.el7.noarch
netdata-1.23.2-1.el7.x86_64

Or could it be that it's related to XCP-NG 7.x? Because our cluster is still running 7.x ...

stormi

There definitly is. Ours is built with xen support. You seem to have enabled CentOS and/or EPEL repositories on your host, which is not recommended.

See https://xcp-ng.org/docs/additionalpackages.html

razvanp

Still getting this pesky "Netdata is not available on this appliance, please deploy a new one" after updating from the 'latest' channel.
Config is: XOA Premium Trial
--- XCP-ng 8.1.0-2
--- XOA Current version: 5.51.1 - XOA build: 20200627

node: 12.18.2
npm: 4.6.1
xen-orchestra-upload-ova: 0.1.3
xo-cli-premium: 0.11.0
xo-server: 5.68.0
xo-server-audit-premium: 0.8.0
xo-server-auth-github-premium: 0.2.2
xo-server-auth-google-premium: 0.2.2
xo-server-auth-ldap-premium: 0.9.0
xo-server-auth-saml-premium: 0.8.0
xo-server-backup-reports-premium: 0.16.7
xo-server-load-balancer-premium: 0.3.3
xo-server-netdata-premium: 0.1.1
xo-server-perf-alert-premium: 0.2.3
xo-server-sdn-controller-premium: 1.0.4
xo-server-telemetry: 0.3.0
xo-server-transport-email-premium: 0.5.0
xo-server-transport-icinga2-premium: 0.1.1
xo-server-transport-nagios-premium: 0.1.1
xo-server-transport-slack-premium: 0.0.0
xo-server-transport-xmpp-premium: 0.1.1
xo-server-usage-report-premium: 0.9.0
xo-server-web-hooks-premium: 0.1.1
xo-server-xoa: 0.10.0
xo-web-premium: 5.72.0
xoa-cli: 0.21.1
xoa-updater: 0.31.0

When I try to activate the Netdata plugin I get the error "Netdata is not available on this appliance, please deploy a new one". This is a fresh installation, but I did go to the web site and repeated the XOA deployment... and upgrade, reregister, etc., even though it made no sense to me. The result was the same error.

What am I missing?
Best,
Razvan

olivierlambert

Maybe a bug in the appliance. Can you open a support ticket and a tunnel so we can take a look?

LunarstarPony

I've got 2 hosts, Trying to install via XOA One of em works fine but the other one having this Error

Installation error
The installer could not prepare the required dependencies to enable Netdata Cloud functionality

and when I tried to connect by changing the URL this shows up
This netdata does not maintain a database for host: xcp-ng-ksu-backup

olivierlambert

Check if netdata is running in your dom0

LunarstarPony

@olivierlambert

Any idea how?
Or what's the command to check that?

olivierlambert

If it runs, there's a netdata service that should be up

LunarstarPony

@olivierlambert Hmmm How can I check that?

olivierlambert

It should be a systemd service IIRC, so systemctl status netdata

LunarstarPony

@olivierlambert

netdata.service - Real time performance monitoring
   Loaded: loaded (/usr/lib/systemd/system/netdata.service; enabled; vendor preset: disabled)
   Active: active (running) since Wed 2021-05-05 14:57:09 CST; 1h 27min ago
  Process: 1620 ExecStartPre=/usr/libexec/netdata/xcpng-iptables-restore.sh (code=exited, status=0/SUCCESS)
  Process: 1617 ExecStartPre=/bin/chown -R netdata:netdata /var/run/netdata (code=exited, status=0/SUCCESS)
  Process: 1612 ExecStartPre=/bin/mkdir -p /var/run/netdata (code=exited, status=0/SUCCESS)
  Process: 1608 ExecStartPre=/bin/chown -R netdata:netdata /var/cache/netdata (code=exited, status=0/SUCCESS)
  Process: 1604 ExecStartPre=/bin/mkdir -p /var/cache/netdata (code=exited, status=0/SUCCESS)
 Main PID: 1625 (netdata)
   CGroup: /system.slice/netdata.service
           ├─ 1625 /usr/sbin/netdata -P /var/run/netdata/netdata.pid -D -W set global process scheduling policy keep -W set global OOM score keep
           ├─ 1658 /usr/libexec/netdata/plugins.d/go.d.plugin 1
           ├─ 1659 /usr/bin/python /usr/libexec/netdata/plugins.d/python.d.plugin 1
           ├─ 1661 /usr/libexec/netdata/plugins.d/xenstat.plugin 1
           ├─ 1663 /usr/libexec/netdata/plugins.d/freeipmi.plugin 1
           ├─ 1684 /usr/libexec/netdata/plugins.d/apps.plugin 1
           └─16285 bash /usr/libexec/netdata/plugins.d/tc-qos-helper.sh 1

It seems working

olivierlambert

Then check if it's streaming correctly to the target

LunarstarPony

@olivierlambert
BTW Will Changing Hostname on the server break this?
I just change it's hostname recently

olivierlambert

Yes it's probably that.