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    XCP host rebooted: VM's wont start anymore :-(

    Scheduled Pinned Locked Moved Xen Orchestra
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    • P Offline
      prensel @olivierlambert
      last edited by

      @olivierlambert said in XCP host rebooted: VM's wont start anymore 😞:

      Your mailserver disk is using SR e1fb6d59-93c5-72bf-a018-184dd3ea3643. This SR seems to belong to host ( RO): xcp, not xcp-ng-01.

      Yes thats right, the host xcp is the current up and the host xcp-ng-01 is the one 'lost'.
      I really cant see the problem 😞

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      • olivierlambertO Offline
        olivierlambert Vates 🪐 Co-Founder CEO
        last edited by

        Then check your local SR (if it's correctly connected)

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        • P Offline
          prensel @olivierlambert
          last edited by

          @olivierlambert said in XCP host rebooted: VM's wont start anymore 😞:

          Then check your local SR (if it's correctly connected)

          What is the proper way to do that using cli ?

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          • P Offline
            prensel @olivierlambert
            last edited by

            @olivierlambert said in XCP host rebooted: VM's wont start anymore 😞:

            Then check your local SR (if it's correctly connected)

            xe sr-scan uuid=e1fb6d59-93c5-72bf-a018-184dd3ea3643 
            The SR has no attached PBDs
            sr: e1fb6d59-93c5-72bf-a018-184dd3ea3643 (Local storage)
            

            How can I connect or attach a PBD ?

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            • olivierlambertO Offline
              olivierlambert Vates 🪐 Co-Founder CEO
              last edited by

              That's your problem, indeed 😄

              In XO, it's "connect", otherwise it's xe pbd-connect

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              • P Offline
                prensel @olivierlambert
                last edited by

                @olivierlambert

                I managed to find the PBD and it doesnt seemed attached

                #xe pbd-list
                
                uuid ( RO)                  : 1a9396ae-e59b-9ea7-1d1a-3c5b139a11cb
                             host-uuid ( RO): f4d5a20d-e7f3-4e62-8804-e2caa6922a43
                               sr-uuid ( RO): e1fb6d59-93c5-72bf-a018-184dd3ea3643
                         device-config (MRO): device: /dev/disk/by-id/ata-WDC_WD1003FBYZ-012GB0_WD-WCAW3CYHV0PK
                    currently-attached ( RO): false
                
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                • P Offline
                  prensel @olivierlambert
                  last edited by

                  @olivierlambert said in XCP host rebooted: VM's wont start anymore 😞:

                  That's your problem, indeed 😄

                  In XO, it's "connect", otherwise it's xe pbd-connect

                  I think it is 'xe pbd-plug' because 'pbd-connect' doesnt seem to exist ?

                  But using this command results in this:

                  [17:56 xcp ~]# xe pbd-plug uuid=1a9396ae-e59b-9ea7-1d1a-3c5b139a11cb
                  Error code: SR_BACKEND_FAILURE_40
                  Error parameters: , The SR scan failed  [opterr=uuid=mailserver],
                  
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                  • olivierlambertO Offline
                    olivierlambert Vates 🪐 Co-Founder CEO
                    last edited by

                    Yes indeed. Okay at least the error message is very visible.

                    Why do you have a disk with an UUID mailserver? Have you rename your disk manually??

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                    • P Offline
                      prensel @olivierlambert
                      last edited by

                      @olivierlambert said in XCP host rebooted: VM's wont start anymore 😞:

                      Yes indeed. Okay at least the error message is very visible.

                      Why do you have a disk with an UUID mailserver? Have you rename your disk manually??

                      To be honest: I really have no clue why it is called like this 😞
                      Is there a way to fix this error, probably caased by the disk being shut off the hard way caused by the power failure ?

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                      • olivierlambertO Offline
                        olivierlambert Vates 🪐 Co-Founder CEO
                        last edited by

                        No, the problem is a manual rename of the VHD in your SR.

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                        • P Offline
                          prensel @olivierlambert
                          last edited by

                          @olivierlambert said in XCP host rebooted: VM's wont start anymore 😞:

                          No, the problem is a manual rename of the VHD in your SR.

                          Checked /run/sr-mount/e1fb6d59-93c5-72bf-a018-184dd3ea3643 and there was a smal 300kb mailserver.vhd file dated october 15th ?? No clue why it was there.
                          I have removed it and the xe pbd-plug works now.
                          I also seem to able to start the vm now 🙂

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                          • olivierlambertO Offline
                            olivierlambert Vates 🪐 Co-Founder CEO
                            last edited by

                            Yes, you should never rename a file manually in the SR 🙂 So it blocked rescan, then PBD plub, then the VM.

                            Also, please remove the unused host from your pool.

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                            • olivierlambertO Offline
                              olivierlambert Vates 🪐 Co-Founder CEO
                              last edited by

                              And finally, please consider getting pro support if you are running XCP-ng in production. You would have get faster assistance, but more importantly, contributing to the project (helping us to get more people involved)

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                              • P Offline
                                prensel @olivierlambert
                                last edited by

                                @olivierlambert said in XCP host rebooted: VM's wont start anymore 😞:

                                Yes, you should never rename a file manually in the SR 🙂 So it blocked rescan, then PBD plub, then the VM.

                                Also, please remove the unused host from your pool.

                                Thanks for your help sofar, really appreciate it 🙂

                                The host was removed earlier.
                                The vm seems to work fine but I still cant install XOA from the webinterface or from cli with the script ?

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                                • olivierlambertO Offline
                                  olivierlambert Vates 🪐 Co-Founder CEO
                                  last edited by

                                  Please remove the host first. Not physically as you already did, from XAPI perspective 🙂

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                                  • P Offline
                                    prensel @olivierlambert
                                    last edited by

                                    @olivierlambert said in XCP host rebooted: VM's wont start anymore 😞:

                                    And finally, please consider getting pro support if you are running XCP-ng in production. You would have get faster assistance, but more importantly, contributing to the project (helping us to get more people involved)

                                    I certainly will consider it but i'm still in the process to decide if xcp_ng is something that suits me. I had some other quircky issues before that didnt convince me to put it in production (yet).

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                                    • olivierlambertO Offline
                                      olivierlambert Vates 🪐 Co-Founder CEO
                                      last edited by

                                      Well, renaming a VHD in the SR is a good way to learn to NOT do it 😉
                                      Also not removing a host in XAPI while doing it physically is also something else you have to avoid.

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                                      • P Offline
                                        prensel @olivierlambert
                                        last edited by

                                        @olivierlambert said in XCP host rebooted: VM's wont start anymore 😞:

                                        Well, renaming a VHD in the SR is a good way to learn to NOT do it 😉
                                        Also not removing a host in XAPI while doing it physically is also something else you have to avoid.

                                        To be honest I have no clue why this mailserver.vhd was there, at least it wasnt intentional to be there. But I assume it was caused by trying to backup the vhd's file from the SR. For some reason I couldnt and still cant get the backup or export function to work properly from XOA. Every backup ends after some seconds with some strange error...

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                                        • olivierlambertO Offline
                                          olivierlambert Vates 🪐 Co-Founder CEO
                                          last edited by olivierlambert

                                          It can't be done by XO, because XO is using XAPI to make all calls (there's no XAPI command to rename a file on the SR, also XO isn't connected via SSH, so there's 0 change it was caused by XO).

                                          So it was done manually at some point (check your host bash history).

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