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    XCP host rebooted: VM's wont start anymore :-(

    Scheduled Pinned Locked Moved Xen Orchestra
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    • P Offline
      prensel @olivierlambert
      last edited by

      @olivierlambert
      I can see the vhd file on the local disk of this host and it has always been there afaik. The other host wasnt used for this VM. And the VM was running fine without the other host being present for several months. So I assume the disk on this host ?

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      • olivierlambertO Offline
        olivierlambert Vates 🪐 Co-Founder CEO
        last edited by

        Well, you can display the VM disk list with a xe vm-disk-list uuid=<VM UUID>.

        Then you can find info on those disks with, for each, a xe vdi-param-list uuid=<VDI UUID>.

        Then, you'll see on which SR are each disks, and you'll understand why the VM can't boot.

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        • P Offline
          prensel @olivierlambert
          last edited by

          @olivierlambert

          I'm trying to understand how it is possible that this vm has been running for a few months without the other host being present ? Where would have the vhd file been stored ?
          I have a copy of the vhd file here, can I create a new vm with that ?

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          • P Offline
            prensel @olivierlambert
            last edited by olivierlambert

            @olivierlambert

            [17:22 xcp ~]# xe vdi-param-list uuid=06f7760e-157f-4a18-83fe-ba48db06a5ef
            uuid ( RO)                    : 06f7760e-157f-4a18-83fe-ba48db06a5ef
                          name-label ( RW): mailserver
                    name-description ( RW): Created by XO
                       is-a-snapshot ( RO): false
                         snapshot-of ( RO): <not in database>
                           snapshots ( RO): 
                       snapshot-time ( RO): 19700101T00:00:00Z
                  allowed-operations (SRO): generate_config; update; forget; destroy; snapshot; copy; clone
                  current-operations (SRO): 
                             sr-uuid ( RO): e1fb6d59-93c5-72bf-a018-184dd3ea3643
                       sr-name-label ( RO): Local storage
            

            It says the sr-uuid is e1fb6d59-93c5-72bf-a018-184dd3ea3643, this my local storage SR of the current host ??

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            • olivierlambertO Offline
              olivierlambert Vates 🪐 Co-Founder CEO
              last edited by

              Your mailserver disk is using SR e1fb6d59-93c5-72bf-a018-184dd3ea3643. This SR seems to belong to host ( RO): xcp, not xcp-ng-01.

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              • P Offline
                prensel @olivierlambert
                last edited by

                @olivierlambert said in XCP host rebooted: VM's wont start anymore 😞:

                Your mailserver disk is using SR e1fb6d59-93c5-72bf-a018-184dd3ea3643. This SR seems to belong to host ( RO): xcp, not xcp-ng-01.

                Yes thats right, the host xcp is the current up and the host xcp-ng-01 is the one 'lost'.
                I really cant see the problem 😞

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                • olivierlambertO Offline
                  olivierlambert Vates 🪐 Co-Founder CEO
                  last edited by

                  Then check your local SR (if it's correctly connected)

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                  • P Offline
                    prensel @olivierlambert
                    last edited by

                    @olivierlambert said in XCP host rebooted: VM's wont start anymore 😞:

                    Then check your local SR (if it's correctly connected)

                    What is the proper way to do that using cli ?

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                    • P Offline
                      prensel @olivierlambert
                      last edited by

                      @olivierlambert said in XCP host rebooted: VM's wont start anymore 😞:

                      Then check your local SR (if it's correctly connected)

                      xe sr-scan uuid=e1fb6d59-93c5-72bf-a018-184dd3ea3643 
                      The SR has no attached PBDs
                      sr: e1fb6d59-93c5-72bf-a018-184dd3ea3643 (Local storage)
                      

                      How can I connect or attach a PBD ?

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                      • olivierlambertO Offline
                        olivierlambert Vates 🪐 Co-Founder CEO
                        last edited by

                        That's your problem, indeed 😄

                        In XO, it's "connect", otherwise it's xe pbd-connect

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                        • P Offline
                          prensel @olivierlambert
                          last edited by

                          @olivierlambert

                          I managed to find the PBD and it doesnt seemed attached

                          #xe pbd-list
                          
                          uuid ( RO)                  : 1a9396ae-e59b-9ea7-1d1a-3c5b139a11cb
                                       host-uuid ( RO): f4d5a20d-e7f3-4e62-8804-e2caa6922a43
                                         sr-uuid ( RO): e1fb6d59-93c5-72bf-a018-184dd3ea3643
                                   device-config (MRO): device: /dev/disk/by-id/ata-WDC_WD1003FBYZ-012GB0_WD-WCAW3CYHV0PK
                              currently-attached ( RO): false
                          
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                          • P Offline
                            prensel @olivierlambert
                            last edited by

                            @olivierlambert said in XCP host rebooted: VM's wont start anymore 😞:

                            That's your problem, indeed 😄

                            In XO, it's "connect", otherwise it's xe pbd-connect

                            I think it is 'xe pbd-plug' because 'pbd-connect' doesnt seem to exist ?

                            But using this command results in this:

                            [17:56 xcp ~]# xe pbd-plug uuid=1a9396ae-e59b-9ea7-1d1a-3c5b139a11cb
                            Error code: SR_BACKEND_FAILURE_40
                            Error parameters: , The SR scan failed  [opterr=uuid=mailserver],
                            
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                            • olivierlambertO Offline
                              olivierlambert Vates 🪐 Co-Founder CEO
                              last edited by

                              Yes indeed. Okay at least the error message is very visible.

                              Why do you have a disk with an UUID mailserver? Have you rename your disk manually??

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                              • P Offline
                                prensel @olivierlambert
                                last edited by

                                @olivierlambert said in XCP host rebooted: VM's wont start anymore 😞:

                                Yes indeed. Okay at least the error message is very visible.

                                Why do you have a disk with an UUID mailserver? Have you rename your disk manually??

                                To be honest: I really have no clue why it is called like this 😞
                                Is there a way to fix this error, probably caased by the disk being shut off the hard way caused by the power failure ?

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                                • olivierlambertO Offline
                                  olivierlambert Vates 🪐 Co-Founder CEO
                                  last edited by

                                  No, the problem is a manual rename of the VHD in your SR.

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                                  • P Offline
                                    prensel @olivierlambert
                                    last edited by

                                    @olivierlambert said in XCP host rebooted: VM's wont start anymore 😞:

                                    No, the problem is a manual rename of the VHD in your SR.

                                    Checked /run/sr-mount/e1fb6d59-93c5-72bf-a018-184dd3ea3643 and there was a smal 300kb mailserver.vhd file dated october 15th ?? No clue why it was there.
                                    I have removed it and the xe pbd-plug works now.
                                    I also seem to able to start the vm now 🙂

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                                    • olivierlambertO Offline
                                      olivierlambert Vates 🪐 Co-Founder CEO
                                      last edited by

                                      Yes, you should never rename a file manually in the SR 🙂 So it blocked rescan, then PBD plub, then the VM.

                                      Also, please remove the unused host from your pool.

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                                      • olivierlambertO Offline
                                        olivierlambert Vates 🪐 Co-Founder CEO
                                        last edited by

                                        And finally, please consider getting pro support if you are running XCP-ng in production. You would have get faster assistance, but more importantly, contributing to the project (helping us to get more people involved)

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                                        • P Offline
                                          prensel @olivierlambert
                                          last edited by

                                          @olivierlambert said in XCP host rebooted: VM's wont start anymore 😞:

                                          Yes, you should never rename a file manually in the SR 🙂 So it blocked rescan, then PBD plub, then the VM.

                                          Also, please remove the unused host from your pool.

                                          Thanks for your help sofar, really appreciate it 🙂

                                          The host was removed earlier.
                                          The vm seems to work fine but I still cant install XOA from the webinterface or from cli with the script ?

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                                          • olivierlambertO Offline
                                            olivierlambert Vates 🪐 Co-Founder CEO
                                            last edited by

                                            Please remove the host first. Not physically as you already did, from XAPI perspective 🙂

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