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    XCP host rebooted: VM's wont start anymore :-(

    Scheduled Pinned Locked Moved Xen Orchestra
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    • P Offline
      prensel @olivierlambert
      last edited by

      @olivierlambert

      I'm trying to understand how it is possible that this vm has been running for a few months without the other host being present ? Where would have the vhd file been stored ?
      I have a copy of the vhd file here, can I create a new vm with that ?

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      • P Offline
        prensel @olivierlambert
        last edited by olivierlambert

        @olivierlambert

        [17:22 xcp ~]# xe vdi-param-list uuid=06f7760e-157f-4a18-83fe-ba48db06a5ef
        uuid ( RO)                    : 06f7760e-157f-4a18-83fe-ba48db06a5ef
                      name-label ( RW): mailserver
                name-description ( RW): Created by XO
                   is-a-snapshot ( RO): false
                     snapshot-of ( RO): <not in database>
                       snapshots ( RO): 
                   snapshot-time ( RO): 19700101T00:00:00Z
              allowed-operations (SRO): generate_config; update; forget; destroy; snapshot; copy; clone
              current-operations (SRO): 
                         sr-uuid ( RO): e1fb6d59-93c5-72bf-a018-184dd3ea3643
                   sr-name-label ( RO): Local storage
        

        It says the sr-uuid is e1fb6d59-93c5-72bf-a018-184dd3ea3643, this my local storage SR of the current host ??

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        • olivierlambertO Offline
          olivierlambert Vates 🪐 Co-Founder CEO
          last edited by

          Your mailserver disk is using SR e1fb6d59-93c5-72bf-a018-184dd3ea3643. This SR seems to belong to host ( RO): xcp, not xcp-ng-01.

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          • P Offline
            prensel @olivierlambert
            last edited by

            @olivierlambert said in XCP host rebooted: VM's wont start anymore 😞:

            Your mailserver disk is using SR e1fb6d59-93c5-72bf-a018-184dd3ea3643. This SR seems to belong to host ( RO): xcp, not xcp-ng-01.

            Yes thats right, the host xcp is the current up and the host xcp-ng-01 is the one 'lost'.
            I really cant see the problem 😞

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            • olivierlambertO Offline
              olivierlambert Vates 🪐 Co-Founder CEO
              last edited by

              Then check your local SR (if it's correctly connected)

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              • P Offline
                prensel @olivierlambert
                last edited by

                @olivierlambert said in XCP host rebooted: VM's wont start anymore 😞:

                Then check your local SR (if it's correctly connected)

                What is the proper way to do that using cli ?

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                • P Offline
                  prensel @olivierlambert
                  last edited by

                  @olivierlambert said in XCP host rebooted: VM's wont start anymore 😞:

                  Then check your local SR (if it's correctly connected)

                  xe sr-scan uuid=e1fb6d59-93c5-72bf-a018-184dd3ea3643 
                  The SR has no attached PBDs
                  sr: e1fb6d59-93c5-72bf-a018-184dd3ea3643 (Local storage)
                  

                  How can I connect or attach a PBD ?

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                  • olivierlambertO Offline
                    olivierlambert Vates 🪐 Co-Founder CEO
                    last edited by

                    That's your problem, indeed 😄

                    In XO, it's "connect", otherwise it's xe pbd-connect

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                    • P Offline
                      prensel @olivierlambert
                      last edited by

                      @olivierlambert

                      I managed to find the PBD and it doesnt seemed attached

                      #xe pbd-list
                      
                      uuid ( RO)                  : 1a9396ae-e59b-9ea7-1d1a-3c5b139a11cb
                                   host-uuid ( RO): f4d5a20d-e7f3-4e62-8804-e2caa6922a43
                                     sr-uuid ( RO): e1fb6d59-93c5-72bf-a018-184dd3ea3643
                               device-config (MRO): device: /dev/disk/by-id/ata-WDC_WD1003FBYZ-012GB0_WD-WCAW3CYHV0PK
                          currently-attached ( RO): false
                      
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                      • P Offline
                        prensel @olivierlambert
                        last edited by

                        @olivierlambert said in XCP host rebooted: VM's wont start anymore 😞:

                        That's your problem, indeed 😄

                        In XO, it's "connect", otherwise it's xe pbd-connect

                        I think it is 'xe pbd-plug' because 'pbd-connect' doesnt seem to exist ?

                        But using this command results in this:

                        [17:56 xcp ~]# xe pbd-plug uuid=1a9396ae-e59b-9ea7-1d1a-3c5b139a11cb
                        Error code: SR_BACKEND_FAILURE_40
                        Error parameters: , The SR scan failed  [opterr=uuid=mailserver],
                        
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                        • olivierlambertO Offline
                          olivierlambert Vates 🪐 Co-Founder CEO
                          last edited by

                          Yes indeed. Okay at least the error message is very visible.

                          Why do you have a disk with an UUID mailserver? Have you rename your disk manually??

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                          • P Offline
                            prensel @olivierlambert
                            last edited by

                            @olivierlambert said in XCP host rebooted: VM's wont start anymore 😞:

                            Yes indeed. Okay at least the error message is very visible.

                            Why do you have a disk with an UUID mailserver? Have you rename your disk manually??

                            To be honest: I really have no clue why it is called like this 😞
                            Is there a way to fix this error, probably caased by the disk being shut off the hard way caused by the power failure ?

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                            • olivierlambertO Offline
                              olivierlambert Vates 🪐 Co-Founder CEO
                              last edited by

                              No, the problem is a manual rename of the VHD in your SR.

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                              • P Offline
                                prensel @olivierlambert
                                last edited by

                                @olivierlambert said in XCP host rebooted: VM's wont start anymore 😞:

                                No, the problem is a manual rename of the VHD in your SR.

                                Checked /run/sr-mount/e1fb6d59-93c5-72bf-a018-184dd3ea3643 and there was a smal 300kb mailserver.vhd file dated october 15th ?? No clue why it was there.
                                I have removed it and the xe pbd-plug works now.
                                I also seem to able to start the vm now 🙂

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                                • olivierlambertO Offline
                                  olivierlambert Vates 🪐 Co-Founder CEO
                                  last edited by

                                  Yes, you should never rename a file manually in the SR 🙂 So it blocked rescan, then PBD plub, then the VM.

                                  Also, please remove the unused host from your pool.

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                                  • olivierlambertO Offline
                                    olivierlambert Vates 🪐 Co-Founder CEO
                                    last edited by

                                    And finally, please consider getting pro support if you are running XCP-ng in production. You would have get faster assistance, but more importantly, contributing to the project (helping us to get more people involved)

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                                    • P Offline
                                      prensel @olivierlambert
                                      last edited by

                                      @olivierlambert said in XCP host rebooted: VM's wont start anymore 😞:

                                      Yes, you should never rename a file manually in the SR 🙂 So it blocked rescan, then PBD plub, then the VM.

                                      Also, please remove the unused host from your pool.

                                      Thanks for your help sofar, really appreciate it 🙂

                                      The host was removed earlier.
                                      The vm seems to work fine but I still cant install XOA from the webinterface or from cli with the script ?

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                                      • olivierlambertO Offline
                                        olivierlambert Vates 🪐 Co-Founder CEO
                                        last edited by

                                        Please remove the host first. Not physically as you already did, from XAPI perspective 🙂

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                                        • P Offline
                                          prensel @olivierlambert
                                          last edited by

                                          @olivierlambert said in XCP host rebooted: VM's wont start anymore 😞:

                                          And finally, please consider getting pro support if you are running XCP-ng in production. You would have get faster assistance, but more importantly, contributing to the project (helping us to get more people involved)

                                          I certainly will consider it but i'm still in the process to decide if xcp_ng is something that suits me. I had some other quircky issues before that didnt convince me to put it in production (yet).

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                                          • olivierlambertO Offline
                                            olivierlambert Vates 🪐 Co-Founder CEO
                                            last edited by

                                            Well, renaming a VHD in the SR is a good way to learn to NOT do it 😉
                                            Also not removing a host in XAPI while doing it physically is also something else you have to avoid.

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