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    Stuck tasks after enabling Usage Reporting

    Scheduled Pinned Locked Moved Xen Orchestra
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    • R Offline
      rkelley
      last edited by

      Greetings all,

      Running XO community edition (built from sources) connected to my XCP-NG 8.2 servers. I enabled the Usage Reporting plugin a couple of days ago, and now I have over 220 stuck tasks that I can't disable or remove. It appears my recent backups are failing as well (presumably due to the number of stuck backups).

      Screen Shot 2021-12-15 at 4.18.40 PM.png


      Any idea how to find out why the tasks are stuck and how can I delete/unfreeze the tasks?

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      • DanpD Online
        Danp Pro Support Team
        last edited by

        How recently did you update your VM from sources? What commit is your VM on?

        R 1 Reply Last reply Reply Quote 0
        • R Offline
          rkelley @Danp
          last edited by rkelley

          @danp Just upgraded today from 7bacd781c to 2096c782e

          [info] Updating xen-orchestra from '7bacd781c' to '2096c782e'
          
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          • DanpD Online
            Danp Pro Support Team
            last edited by

            1. Check the logs

            2. You could try restarting the toolstack

            R 1 Reply Last reply Reply Quote 0
            • R Offline
              rkelley @Danp
              last edited by

              @danp Thanks. I rebooted a couple of times and the issue persisted.

              Where are the logs?

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              • DanpD Online
                Danp Pro Support Team
                last edited by

                This is covered in the Troubleshooting guide

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                • H Offline
                  HeMaN
                  last edited by HeMaN

                  do you use a separate storage or management network?

                  had the same issue and fixed it by adding the extra network. don't know exactly which one it was, but had to add it to the xo vm and after that hanging tasks were gone after a restart of the vm

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                  • R Offline
                    rkelley @HeMaN
                    last edited by

                    @heman Yep, I have a separate storage network from my management network. Thanks for the tip! I will check it out...

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