xoce INTERNAL_ERROR while trying to create VM

burbilog

[10:48 xen ~]# xe sr-param-list uuid=11b39dd4-c011-79b4-2f50-1c9299d8d1a5
uuid ( RO)                    : 11b39dd4-c011-79b4-2f50-1c9299d8d1a5
              name-label ( RW): Fiend ISO N3
        name-description ( RW): Fiend ISO N3
                    host ( RO): xen.legion.domain
      allowed-operations (SRO): unplug; plug; PBD.create; PBD.destroy; VDI.clone; scan; VDI.create; VDI.destroy
      current-operations (SRO): 
                    VDIs (SRO): 90a7264c-b21e-4f24-a723-9f9469feaf97; 00e36a4f-084a-491c-8a02-ad43f57d843e; e10aa9eb-a193-4560-8189-3a4c6f6b14db; 34c97f95-adbe-4a2c-803b-621614c6423b; 310af2b4-18e5-4fcc-8dfc-86f827c138a3
                    PBDs (SRO): 6c906b4d-32ab-ab2a-ccfb-45301f0ce6b4
      virtual-allocation ( RO): 11692546048
    physical-utilisation ( RO): 17673748480
           physical-size ( RO): 5856807616512
                    type ( RO): iso
            content-type ( RO): iso
                  shared ( RW): true
           introduced-by ( RO): <not in database>
             is-tools-sr ( RO): false
            other-config (MRW): 
               sm-config (MRO): 
                   blobs ( RO): 
     local-cache-enabled ( RO): false
                    tags (SRW): 
               clustered ( RO): false

olivierlambert

This sounds OK to me. I think your issue is related to something else, please display the VM record (xe vm-param-list uuid=<VM UUID>

burbilog

@olivierlambert How can I show that param if I'm getting error during my attempts to create a VM?

olivierlambert

So the VM isn't created at all? You really need to give us more info. What template are you using? Is it working if you don't add an ISO?

burbilog

@olivierlambert

burbilog

Yes, this error:

INTERNAL_ERROR((Failure "Expected string, got 'N'"))

This is a XenServer/XCP-ng error

happens when I click create.

olivierlambert

Please provide the detailed error log (eye icon)

burbilog

@olivierlambert

vm.create
{
  "clone": true,
  "existingDisks": {},
  "installation": {
    "method": "cdrom",
    "repository": "44b7c853-a994-4563-9981-b31e0437ae5c"
  },
  "name_label": "x",
  "template": "a961ebe2-d3fc-bc79-7eab-e0eef25f0025-4b6425be-728a-4a2c-8333-0aef209a348b",
  "VDIs": [
    {
      "bootable": true,
      "device": "0",
      "size": 10737418240,
      "type": "system",
      "SR": "47a51cb0-8113-9b8f-07d6-6c61ac99f479",
      "name_description": "Created by XO",
      "name_label": "CentOS 8_ezaro"
    }
  ],
  "VIFs": [
    {
      "network": "82a075b9-03c3-e4fc-8592-09da06b879ab",
      "allowedIpv4Addresses": [],
      "allowedIpv6Addresses": []
    }
  ],
  "CPUs": 1,
  "cpusMax": 1,
  "cpuWeight": null,
  "cpuCap": null,
  "name_description": "x",
  "memory": 4294967296,
  "bootAfterCreate": true,
  "copyHostBiosStrings": false,
  "secureBoot": false,
  "share": false,
  "coreOs": false,
  "tags": [],
  "hvmBootFirmware": "bios"
}
{
  "code": "INTERNAL_ERROR",
  "params": [
    "(Failure \"Expected string, got 'N'\")"
  ],
  "call": {
    "method": "VM.get_power_state",
    "params": [
      null
    ]
  },
  "message": "INTERNAL_ERROR((Failure \"Expected string, got 'N'\"))",
  "name": "XapiError",
  "stack": "XapiError: INTERNAL_ERROR((Failure \"Expected string, got 'N'\"))
    at Function.wrap (/opt/xen-orchestra/packages/xen-api/src/_XapiError.js:16:12)
    at /opt/xen-orchestra/packages/xen-api/src/transports/json-rpc.js:37:27
    at AsyncResource.runInAsyncScope (node:async_hooks:202:9)
    at cb (/opt/xen-orchestra/node_modules/bluebird/js/release/util.js:355:42)
    at tryCatcher (/opt/xen-orchestra/node_modules/bluebird/js/release/util.js:16:23)
    at Promise._settlePromiseFromHandler (/opt/xen-orchestra/node_modules/bluebird/js/release/promise.js:547:31)
    at Promise._settlePromise (/opt/xen-orchestra/node_modules/bluebird/js/release/promise.js:604:18)
    at Promise._settlePromise0 (/opt/xen-orchestra/node_modules/bluebird/js/release/promise.js:649:10)
    at Promise._settlePromises (/opt/xen-orchestra/node_modules/bluebird/js/release/promise.js:729:18)
    at _drainQueueStep (/opt/xen-orchestra/node_modules/bluebird/js/release/async.js:93:12)
    at _drainQueue (/opt/xen-orchestra/node_modules/bluebird/js/release/async.js:86:9)
    at Async._drainQueues (/opt/xen-orchestra/node_modules/bluebird/js/release/async.js:102:5)
    at Immediate.Async.drainQueues [as _onImmediate] (/opt/xen-orchestra/node_modules/bluebird/js/release/async.js:15:14)
    at processImmediate (node:internal/timers:466:21)
    at process.callbackTrampoline (node:internal/async_hooks:130:17)"
}

olivierlambert

@burbilog said in xoce INTERNAL_ERROR while trying to create VM:

INTERNAL_ERROR((Failure "Expected string, got 'N'")

You have to investigate on your XCP-ng host, there's obviously a problem in there.

See https://xcp-ng.org/docs/troubleshooting.html

I would suggest to restart the toolstack too.

burbilog

@olivierlambert This problem is common for all 3 servers, i did not touch other two hosts at all for a while. I see some strange error appear in xensource.log after VM creation attempt:

May 13 11:59:07 xen xapi: [error||13931 :::80||backtrace] VM.add_to_platform D:87deedffed4a failed with exception Db_exn.Duplicate_key("VM", "platform", "OpaqueRef:cae2f8cd-6d33-4ca8-81a1-0eb76df149bd", "device-model")
May 13 11:59:07 xen xapi: [error||13930 :::80||backtrace] 3/8 xapi Called from file ocaml/xapi/rbac.ml, line 231
May 13 11:59:07 xen xapi: [error||13931 :::80||backtrace] Raised Db_exn.Duplicate_key("VM", "platform", "OpaqueRef:cae2f8cd-6d33-4ca8-81a1-0eb76df149bd", "device-model")
May 13 11:59:07 xen xapi: [error||13930 :::80||backtrace] 4/8 xapi Called from file ocaml/xapi/server_helpers.ml, line 100
May 13 11:59:07 xen xapi: [error||13931 :::80||backtrace] 1/8 xapi Raised at file ocaml/database/db_cache_impl.ml, line 310
May 13 11:59:07 xen xapi: [error||13930 :::80||backtrace] 5/8 xapi Called from file ocaml/xapi/server_helpers.ml, line 121
May 13 11:59:07 xen xapi: [error||13929 :::80||backtrace] VM.add_to_platform D:6b3c2fce951b failed with exception Db_exn.Duplicate_key("VM", "platform", "OpaqueRef:cae2f8cd-6d33-4ca8-81a1-0eb76df149bd", "secureboot")
May 13 11:59:07 xen xapi: [error||13931 :::80||backtrace] 2/8 xapi Called from file lib/xapi-stdext-pervasives/pervasiveext.ml, line 24
May 13 11:59:07 xen xapi: [error||13930 :::80||backtrace] 6/8 xapi Called from file lib/xapi-stdext-pervasives/pervasiveext.ml, line 24
May 13 11:59:07 xen xapi: [error||13929 :::80||backtrace] Raised Db_exn.Duplicate_key("VM", "platform", "OpaqueRef:cae2f8cd-6d33-4ca8-81a1-0eb76df149bd", "secureboot")
May 13 11:59:07 xen xapi: [error||13930 :::80||backtrace] 7/8 xapi Called from file map.ml, line 135
May 13 11:59:07 xen xapi: [error||13931 :::80||backtrace] 3/8 xapi Called from file ocaml/xapi/rbac.ml, line 231
May 13 11:59:07 xen xapi: [error||13929 :::80||backtrace] 1/8 xapi Raised at file ocaml/database/db_cache_impl.ml, line 310
May 13 11:59:07 xen xapi: [error||13931 :::80||backtrace] 4/8 xapi Called from file ocaml/xapi/server_helpers.ml, line 100
May 13 11:59:07 xen xapi: [error||13930 :::80||backtrace] 8/8 xapi Called from file src/sexp_conv.ml, line 156
May 13 11:59:07 xen xapi: [error||13931 :::80||backtrace] 5/8 xapi Called from file ocaml/xapi/server_helpers.ml, line 121
May 13 11:59:07 xen xapi: [error||13929 :::80||backtrace] 2/8 xapi Called from file lib/xapi-stdext-pervasives/pervasiveext.ml, line 24
May 13 11:59:07 xen xapi: [error||13930 :::80||backtrace]
May 13 11:59:07 xen xapi: [error||13931 :::80||backtrace] 6/8 xapi Called from file lib/xapi-stdext-pervasives/pervasiveext.ml, line 24
May 13 11:59:07 xen xapi: [error||13929 :::80||backtrace] 3/8 xapi Called from file ocaml/xapi/rbac.ml, line 231
May 13 11:59:07 xen xapi: [error||13929 :::80||backtrace] 4/8 xapi Called from file ocaml/xapi/server_helpers.ml, line 100
May 13 11:59:07 xen xapi: [error||13931 :::80||backtrace] 7/8 xapi Called from file map.ml, line 135
May 13 11:59:07 xen xapi: [error||13929 :::80||backtrace] 5/8 xapi Called from file ocaml/xapi/server_helpers.ml, line 121
May 13 11:59:07 xen xapi: [error||13931 :::80||backtrace] 8/8 xapi Called from file src/sexp_conv.ml, line 156
May 13 11:59:07 xen xapi: [error||13929 :::80||backtrace] 6/8 xapi Called from file lib/xapi-stdext-pervasives/pervasiveext.ml, line 24
May 13 11:59:07 xen xapi: [error||13931 :::80||backtrace]
May 13 11:59:07 xen xapi: [error||13929 :::80||backtrace] 7/8 xapi Called from file map.ml, line 135
May 13 11:59:07 xen xapi: [error||13929 :::80||backtrace] 8/8 xapi Called from file src/sexp_conv.ml, line 156
May 13 11:59:07 xen xapi: [error||13929 :::80||backtrace]

This problem is common for all servers.

olivierlambert

You have duplicates in XAPI DB, that's not normal

It's coming from a template I assume.

burbilog

@olivierlambert But templates are stock templates, no? It does not matter what template I choose, it fails anyway.

How to fix them?

olivierlambert

I have no context on what you did on those hosts previously, so it's hard to answer what to do to assist.

I don't know what could trigger that in the first place

burbilog

@olivierlambert I did not do anything on these hosts, except occasional yum update. Frankly, i did not touch this setup for a while and it worked a month or two ago ok.

I'm kinda surprised that all 3 servers do the same. One of them wasn't touched at all except yum update since it worked ok.

olivierlambert

It's normal you have the problem on the whole pool/all hosts, because the XAPI database is shared with all hosts.

I would search for duplicate keys for platform record on all your existing VMs.

burbilog

@olivierlambert So, how to look up these keys? I ran xe vm-list and xe sr-list on all hosts, it seems that all UUIDs are different.

I even reinstalled one of the hosts, set up 8.2.1 anew and the problem here persists.

olivierlambert

Again, reinstalling won't change anything since the info is within the main DB, which is copied on all pool members from the master

You need to find duplicates UUIDs in all your VMs objects.

burbilog

@olivierlambert I ran xe sr-list and xe-vm-list on all hosts, compiled a list of uuids, sorted them and all of them are unique. How to search for duplicate keys then?

burbilog

@olivierlambert installed xo-cli, connected and ran xo-cli --list-objects , then grepped all uuids, stirpped everything else and tried to find dupes -- none. all uuids are unique there.

burbilog

@burbilog ah, no, there are some repeated, i had to sort it first. but there is a lot of uuids that are repeated.