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    xoce INTERNAL_ERROR while trying to create VM

    Scheduled Pinned Locked Moved Xen Orchestra
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    • burbilogB Offline
      burbilog @burbilog
      last edited by

      Yes, this error:

      INTERNAL_ERROR((Failure "Expected string, got 'N'"))

This is a XenServer/XCP-ng error

      happens when I click create.

      1 Reply Last reply Reply Quote 0
      • olivierlambertO Offline
        olivierlambert Vates 🪐 Co-Founder CEO
        last edited by

        Please provide the detailed error log (eye icon)

        burbilogB 1 Reply Last reply Reply Quote 0
        • burbilogB Offline
          burbilog @olivierlambert
          last edited by

          @olivierlambert

          vm.create
{
  "clone": true,
  "existingDisks": {},
  "installation": {
    "method": "cdrom",
    "repository": "44b7c853-a994-4563-9981-b31e0437ae5c"
  },
  "name_label": "x",
  "template": "a961ebe2-d3fc-bc79-7eab-e0eef25f0025-4b6425be-728a-4a2c-8333-0aef209a348b",
  "VDIs": [
    {
      "bootable": true,
      "device": "0",
      "size": 10737418240,
      "type": "system",
      "SR": "47a51cb0-8113-9b8f-07d6-6c61ac99f479",
      "name_description": "Created by XO",
      "name_label": "CentOS 8_ezaro"
    }
  ],
  "VIFs": [
    {
      "network": "82a075b9-03c3-e4fc-8592-09da06b879ab",
      "allowedIpv4Addresses": [],
      "allowedIpv6Addresses": []
    }
  ],
  "CPUs": 1,
  "cpusMax": 1,
  "cpuWeight": null,
  "cpuCap": null,
  "name_description": "x",
  "memory": 4294967296,
  "bootAfterCreate": true,
  "copyHostBiosStrings": false,
  "secureBoot": false,
  "share": false,
  "coreOs": false,
  "tags": [],
  "hvmBootFirmware": "bios"
}
{
  "code": "INTERNAL_ERROR",
  "params": [
    "(Failure \"Expected string, got 'N'\")"
  ],
  "call": {
    "method": "VM.get_power_state",
    "params": [
      null
    ]
  },
  "message": "INTERNAL_ERROR((Failure \"Expected string, got 'N'\"))",
  "name": "XapiError",
  "stack": "XapiError: INTERNAL_ERROR((Failure \"Expected string, got 'N'\"))
    at Function.wrap (/opt/xen-orchestra/packages/xen-api/src/_XapiError.js:16:12)
    at /opt/xen-orchestra/packages/xen-api/src/transports/json-rpc.js:37:27
    at AsyncResource.runInAsyncScope (node:async_hooks:202:9)
    at cb (/opt/xen-orchestra/node_modules/bluebird/js/release/util.js:355:42)
    at tryCatcher (/opt/xen-orchestra/node_modules/bluebird/js/release/util.js:16:23)
    at Promise._settlePromiseFromHandler (/opt/xen-orchestra/node_modules/bluebird/js/release/promise.js:547:31)
    at Promise._settlePromise (/opt/xen-orchestra/node_modules/bluebird/js/release/promise.js:604:18)
    at Promise._settlePromise0 (/opt/xen-orchestra/node_modules/bluebird/js/release/promise.js:649:10)
    at Promise._settlePromises (/opt/xen-orchestra/node_modules/bluebird/js/release/promise.js:729:18)
    at _drainQueueStep (/opt/xen-orchestra/node_modules/bluebird/js/release/async.js:93:12)
    at _drainQueue (/opt/xen-orchestra/node_modules/bluebird/js/release/async.js:86:9)
    at Async._drainQueues (/opt/xen-orchestra/node_modules/bluebird/js/release/async.js:102:5)
    at Immediate.Async.drainQueues [as _onImmediate] (/opt/xen-orchestra/node_modules/bluebird/js/release/async.js:15:14)
    at processImmediate (node:internal/timers:466:21)
    at process.callbackTrampoline (node:internal/async_hooks:130:17)"
}
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          • olivierlambertO Offline
            olivierlambert Vates 🪐 Co-Founder CEO
            last edited by

            @burbilog said in xoce INTERNAL_ERROR while trying to create VM:

            INTERNAL_ERROR((Failure "Expected string, got 'N'")

            You have to investigate on your XCP-ng host, there's obviously a problem in there.

            See https://xcp-ng.org/docs/troubleshooting.html

            I would suggest to restart the toolstack too.

            burbilogB 1 Reply Last reply Reply Quote 0
            • burbilogB Offline
              burbilog @olivierlambert
              last edited by

              @olivierlambert This problem is common for all 3 servers, i did not touch other two hosts at all for a while. I see some strange error appear in xensource.log after VM creation attempt:

              May 13 11:59:07 xen xapi: [error||13931 :::80||backtrace] VM.add_to_platform D:87deedffed4a failed with exception Db_exn.Duplicate_key("VM", "platform", "OpaqueRef:cae2f8cd-6d33-4ca8-81a1-0eb76df149bd", "device-model")
May 13 11:59:07 xen xapi: [error||13930 :::80||backtrace] 3/8 xapi Called from file ocaml/xapi/rbac.ml, line 231
May 13 11:59:07 xen xapi: [error||13931 :::80||backtrace] Raised Db_exn.Duplicate_key("VM", "platform", "OpaqueRef:cae2f8cd-6d33-4ca8-81a1-0eb76df149bd", "device-model")
May 13 11:59:07 xen xapi: [error||13930 :::80||backtrace] 4/8 xapi Called from file ocaml/xapi/server_helpers.ml, line 100
May 13 11:59:07 xen xapi: [error||13931 :::80||backtrace] 1/8 xapi Raised at file ocaml/database/db_cache_impl.ml, line 310
May 13 11:59:07 xen xapi: [error||13930 :::80||backtrace] 5/8 xapi Called from file ocaml/xapi/server_helpers.ml, line 121
May 13 11:59:07 xen xapi: [error||13929 :::80||backtrace] VM.add_to_platform D:6b3c2fce951b failed with exception Db_exn.Duplicate_key("VM", "platform", "OpaqueRef:cae2f8cd-6d33-4ca8-81a1-0eb76df149bd", "secureboot")
May 13 11:59:07 xen xapi: [error||13931 :::80||backtrace] 2/8 xapi Called from file lib/xapi-stdext-pervasives/pervasiveext.ml, line 24
May 13 11:59:07 xen xapi: [error||13930 :::80||backtrace] 6/8 xapi Called from file lib/xapi-stdext-pervasives/pervasiveext.ml, line 24
May 13 11:59:07 xen xapi: [error||13929 :::80||backtrace] Raised Db_exn.Duplicate_key("VM", "platform", "OpaqueRef:cae2f8cd-6d33-4ca8-81a1-0eb76df149bd", "secureboot")
May 13 11:59:07 xen xapi: [error||13930 :::80||backtrace] 7/8 xapi Called from file map.ml, line 135
May 13 11:59:07 xen xapi: [error||13931 :::80||backtrace] 3/8 xapi Called from file ocaml/xapi/rbac.ml, line 231
May 13 11:59:07 xen xapi: [error||13929 :::80||backtrace] 1/8 xapi Raised at file ocaml/database/db_cache_impl.ml, line 310
May 13 11:59:07 xen xapi: [error||13931 :::80||backtrace] 4/8 xapi Called from file ocaml/xapi/server_helpers.ml, line 100
May 13 11:59:07 xen xapi: [error||13930 :::80||backtrace] 8/8 xapi Called from file src/sexp_conv.ml, line 156
May 13 11:59:07 xen xapi: [error||13931 :::80||backtrace] 5/8 xapi Called from file ocaml/xapi/server_helpers.ml, line 121
May 13 11:59:07 xen xapi: [error||13929 :::80||backtrace] 2/8 xapi Called from file lib/xapi-stdext-pervasives/pervasiveext.ml, line 24
May 13 11:59:07 xen xapi: [error||13930 :::80||backtrace]
May 13 11:59:07 xen xapi: [error||13931 :::80||backtrace] 6/8 xapi Called from file lib/xapi-stdext-pervasives/pervasiveext.ml, line 24
May 13 11:59:07 xen xapi: [error||13929 :::80||backtrace] 3/8 xapi Called from file ocaml/xapi/rbac.ml, line 231
May 13 11:59:07 xen xapi: [error||13929 :::80||backtrace] 4/8 xapi Called from file ocaml/xapi/server_helpers.ml, line 100
May 13 11:59:07 xen xapi: [error||13931 :::80||backtrace] 7/8 xapi Called from file map.ml, line 135
May 13 11:59:07 xen xapi: [error||13929 :::80||backtrace] 5/8 xapi Called from file ocaml/xapi/server_helpers.ml, line 121
May 13 11:59:07 xen xapi: [error||13931 :::80||backtrace] 8/8 xapi Called from file src/sexp_conv.ml, line 156
May 13 11:59:07 xen xapi: [error||13929 :::80||backtrace] 6/8 xapi Called from file lib/xapi-stdext-pervasives/pervasiveext.ml, line 24
May 13 11:59:07 xen xapi: [error||13931 :::80||backtrace]
May 13 11:59:07 xen xapi: [error||13929 :::80||backtrace] 7/8 xapi Called from file map.ml, line 135
May 13 11:59:07 xen xapi: [error||13929 :::80||backtrace] 8/8 xapi Called from file src/sexp_conv.ml, line 156
May 13 11:59:07 xen xapi: [error||13929 :::80||backtrace]

              This problem is common for all servers.

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              • olivierlambertO Offline
                olivierlambert Vates 🪐 Co-Founder CEO
                last edited by

                You have duplicates in XAPI DB, that's not normal 🤔

                It's coming from a template I assume.

                burbilogB 1 Reply Last reply Reply Quote 0
                • burbilogB Offline
                  burbilog @olivierlambert
                  last edited by

                  @olivierlambert But templates are stock templates, no? It does not matter what template I choose, it fails anyway.

                  How to fix them?

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                  • olivierlambertO Offline
                    olivierlambert Vates 🪐 Co-Founder CEO
                    last edited by

                    I have no context on what you did on those hosts previously, so it's hard to answer what to do to assist.

                    I don't know what could trigger that in the first place 🤔

                    burbilogB 1 Reply Last reply Reply Quote 0
                    • burbilogB Offline
                      burbilog @olivierlambert
                      last edited by

                      @olivierlambert I did not do anything on these hosts, except occasional yum update. Frankly, i did not touch this setup for a while and it worked a month or two ago ok.

                      I'm kinda surprised that all 3 servers do the same. One of them wasn't touched at all except yum update since it worked ok.

                      1 Reply Last reply Reply Quote 0
                      • olivierlambertO Offline
                        olivierlambert Vates 🪐 Co-Founder CEO
                        last edited by

                        It's normal you have the problem on the whole pool/all hosts, because the XAPI database is shared with all hosts.

                        I would search for duplicate keys for platform record on all your existing VMs.

                        burbilogB 1 Reply Last reply Reply Quote 0
                        • burbilogB Offline
                          burbilog @olivierlambert
                          last edited by

                          @olivierlambert So, how to look up these keys? I ran xe vm-list and xe sr-list on all hosts, it seems that all UUIDs are different.

                          I even reinstalled one of the hosts, set up 8.2.1 anew and the problem here persists.

                          1 Reply Last reply Reply Quote 0
                          • olivierlambertO Offline
                            olivierlambert Vates 🪐 Co-Founder CEO
                            last edited by

                            Again, reinstalling won't change anything since the info is within the main DB, which is copied on all pool members from the master 🙂

                            You need to find duplicates UUIDs in all your VMs objects.

                            burbilogB 2 Replies Last reply Reply Quote 0
                            • burbilogB Offline
                              burbilog @olivierlambert
                              last edited by

                              @olivierlambert I ran xe sr-list and xe-vm-list on all hosts, compiled a list of uuids, sorted them and all of them are unique. How to search for duplicate keys then?

                              1 Reply Last reply Reply Quote 0
                              • burbilogB Offline
                                burbilog @olivierlambert
                                last edited by

                                @olivierlambert installed xo-cli, connected and ran xo-cli --list-objects , then grepped all uuids, stirpped everything else and tried to find dupes -- none. all uuids are unique there.

                                burbilogB 1 Reply Last reply Reply Quote 0
                                • burbilogB Offline
                                  burbilog @burbilog
                                  last edited by

                                  @burbilog ah, no, there are some repeated, i had to sort it first. but there is a lot of uuids that are repeated.

                                  1 Reply Last reply Reply Quote 0
                                  • olivierlambertO Offline
                                    olivierlambert Vates 🪐 Co-Founder CEO
                                    last edited by

                                    Let me also ask some XAPI specialists around 🙂

                                    burbilogB 1 Reply Last reply Reply Quote 0
                                    • burbilogB Offline
                                      burbilog @olivierlambert
                                      last edited by

                                      @olivierlambert Ugh.

                                      I erased xoce (rm -rf /opt/xen-orchestra && apt purge redis-server), then reinstalled both xoce and single server afresh. Then I connected brand new, shiny xoce to brand new, shiny server. Only. I did not connect other servers.

                                      And I've got the same problem. Added NFS SR, tried to install VM, pink square, error:

                                      vm.create
{
  "clone": true,
  "existingDisks": {},
  "installation": {
    "method": "cdrom",
    "repository": "6b15b403-a94a-4f59-b4bc-4da75bffe4a7"
  },
  "name_label": "x",
  "template": "b8896401-be53-cbc1-58f3-ac0bd696ec55-4b6425be-728a-4a2c-8333-0aef209a348b",
  "VDIs": [
    {
      "bootable": true,
      "device": "0",
      "size": 10737418240,
      "type": "system",
      "SR": "aeaa681d-bf4a-5070-f553-ffe6debb0b54",
      "name_description": "Created by XO",
      "name_label": "CentOS 8_erofa"
    }
  ],
  "VIFs": [
    {
      "network": "b4fd13cc-7b32-0794-d617-2ecd39139dc1",
      "allowedIpv4Addresses": [],
      "allowedIpv6Addresses": []
    }
  ],
  "CPUs": 1,
  "cpusMax": 1,
  "cpuWeight": null,
  "cpuCap": null,
  "name_description": "x",
  "memory": 4294967296,
  "bootAfterCreate": true,
  "copyHostBiosStrings": false,
  "secureBoot": false,
  "share": false,
  "coreOs": false,
  "tags": [],
  "hvmBootFirmware": "bios"
}
{
  "code": "INTERNAL_ERROR",
  "params": [
    "(Failure \"Expected string, got 'N'\")"
  ],
  "call": {
    "method": "VM.get_power_state",
    "params": [
      null
    ]
  },
  "message": "INTERNAL_ERROR((Failure \"Expected string, got 'N'\"))",
  "name": "XapiError",
  "stack": "XapiError: INTERNAL_ERROR((Failure \"Expected string, got 'N'\"))
    at Function.wrap (/opt/xen-orchestra/packages/xen-api/src/_XapiError.js:16:12)
    at /opt/xen-orchestra/packages/xen-api/src/transports/json-rpc.js:37:27
    at AsyncResource.runInAsyncScope (node:async_hooks:202:9)
    at cb (/opt/xen-orchestra/node_modules/bluebird/js/release/util.js:355:42)
    at tryCatcher (/opt/xen-orchestra/node_modules/bluebird/js/release/util.js:16:23)
    at Promise._settlePromiseFromHandler (/opt/xen-orchestra/node_modules/bluebird/js/release/promise.js:547:31)
    at Promise._settlePromise (/opt/xen-orchestra/node_modules/bluebird/js/release/promise.js:604:18)
    at Promise._settlePromise0 (/opt/xen-orchestra/node_modules/bluebird/js/release/promise.js:649:10)
    at Promise._settlePromises (/opt/xen-orchestra/node_modules/bluebird/js/release/promise.js:729:18)
    at _drainQueueStep (/opt/xen-orchestra/node_modules/bluebird/js/release/async.js:93:12)
    at _drainQueue (/opt/xen-orchestra/node_modules/bluebird/js/release/async.js:86:9)
    at Async._drainQueues (/opt/xen-orchestra/node_modules/bluebird/js/release/async.js:102:5)
    at Immediate.Async.drainQueues [as _onImmediate] (/opt/xen-orchestra/node_modules/bluebird/js/release/async.js:15:14)
    at processImmediate (node:internal/timers:466:21)
    at process.callbackTrampoline (node:internal/async_hooks:130:17)"
}

                                      May 13 16:49:42 xen xapi: [error||1712 HTTPS 10.1.0.188->:::80|VM.add_to_platform D:4a241a51b855|sql] Duplicate key in set or map: table VM; field platform; ref OpaqueRef:0766c0ce-6a4d-4c81-b8ab-9956ed2702f1; key secureboot
May 13 16:49:42 xen xapi: [error||1714 HTTPS 10.1.0.188->:::80|VM.add_to_HVM_boot_params D:0d9aca8b9b24|sql] Duplicate key in set or map: table VM; field HVM__boot_params; ref OpaqueRef:0766c0ce-6a4d-4c81-b8ab-9956ed2702f1; key firmware
May 13 16:49:42 xen xapi: [error||1712 :::80||backtrace] VM.add_to_platform D:4a241a51b855 failed with exception Db_exn.Duplicate_key("VM", "platform", "OpaqueRef:0766c0ce-6a4d-4c81-b8ab-9956ed2702f1", "secureboot")
May 13 16:49:42 xen xapi: [error||1712 :::80||backtrace] Raised Db_exn.Duplicate_key("VM", "platform", "OpaqueRef:0766c0ce-6a4d-4c81-b8ab-9956ed2702f1", "secureboot")
May 13 16:49:42 xen xapi: [error||1712 :::80||backtrace] 1/8 xapi Raised at file ocaml/database/db_cache_impl.ml, line 310
May 13 16:49:42 xen xapi: [error||1712 :::80||backtrace] 2/8 xapi Called from file lib/xapi-stdext-pervasives/pervasiveext.ml, line 24
May 13 16:49:42 xen xapi: [error||1712 :::80||backtrace] 3/8 xapi Called from file ocaml/xapi/rbac.ml, line 231
May 13 16:49:42 xen xapi: [debug||1711 :::80||api_effect] VM.set_name_description
May 13 16:49:42 xen xapi: [debug||1715 :::80||api_effect] VM.add_to_platform
May 13 16:49:42 xen xapi: [error||1714 :::80||backtrace] VM.add_to_HVM_boot_params D:0d9aca8b9b24 failed with exception Db_exn.Duplicate_key("VM", "HVM__boot_params", "OpaqueRef:0766c0ce-6a4d-4c81-b8ab-9956ed2702f1", "firmware")
May 13 16:49:42 xen xapi: [error||1712 :::80||backtrace] 4/8 xapi Called from file ocaml/xapi/server_helpers.ml, line 100
May 13 16:49:42 xen xapi: [error||1715 HTTPS 10.1.0.188->:::80|VM.add_to_platform D:e5850b8e2aca|sql] Duplicate key in set or map: table VM; field platform; ref OpaqueRef:0766c0ce-6a4d-4c81-b8ab-9956ed2702f1; key device-model
May 13 16:49:42 xen xapi: [error||1714 :::80||backtrace] Raised Db_exn.Duplicate_key("VM", "HVM__boot_params", "OpaqueRef:0766c0ce-6a4d-4c81-b8ab-9956ed2702f1", "firmware")
May 13 16:49:42 xen xapi: [error||1712 :::80||backtrace] 5/8 xapi Called from file ocaml/xapi/server_helpers.ml, line 121
May 13 16:49:42 xen xapi: [error||1714 :::80||backtrace] 1/8 xapi Raised at file ocaml/database/db_cache_impl.ml, line 310
May 13 16:49:42 xen xapi: [error||1715 :::80||backtrace] VM.add_to_platform D:e5850b8e2aca failed with exception Db_exn.Duplicate_key("VM", "platform", "OpaqueRef:0766c0ce-6a4d-4c81-b8ab-9956ed2702f1", "device-model")
May 13 16:49:42 xen xapi: [error||1712 :::80||backtrace] 6/8 xapi Called from file lib/xapi-stdext-pervasives/pervasiveext.ml, line 24
May 13 16:49:42 xen xapi: [error||1714 :::80||backtrace] 2/8 xapi Called from file lib/xapi-stdext-pervasives/pervasiveext.ml, line 24
May 13 16:49:42 xen xapi: [error||1715 :::80||backtrace] Raised Db_exn.Duplicate_key("VM", "platform", "OpaqueRef:0766c0ce-6a4d-4c81-b8ab-9956ed2702f1", "device-model")
May 13 16:49:42 xen xapi: [error||1714 :::80||backtrace] 3/8 xapi Called from file ocaml/xapi/rbac.ml, line 231
May 13 16:49:42 xen xapi: [error||1715 :::80||backtrace] 1/8 xapi Raised at file ocaml/database/db_cache_impl.ml, line 310
May 13 16:49:42 xen xapi: [error||1712 :::80||backtrace] 7/8 xapi Called from file map.ml, line 135
May 13 16:49:42 xen xapi: [error||1715 :::80||backtrace] 2/8 xapi Called from file lib/xapi-stdext-pervasives/pervasiveext.ml, line 24
May 13 16:49:42 xen xapi: [error||1714 :::80||backtrace] 4/8 xapi Called from file ocaml/xapi/server_helpers.ml, line 100
May 13 16:49:42 xen xapi: [error||1712 :::80||backtrace] 8/8 xapi Called from file src/sexp_conv.ml, line 156
May 13 16:49:42 xen xapi: [error||1714 :::80||backtrace] 5/8 xapi Called from file ocaml/xapi/server_helpers.ml, line 121
May 13 16:49:42 xen xapi: [error||1715 :::80||backtrace] 3/8 xapi Called from file ocaml/xapi/rbac.ml, line 231
May 13 16:49:42 xen xapi: [error||1712 :::80||backtrace]
May 13 16:49:42 xen xapi: [error||1714 :::80||backtrace] 6/8 xapi Called from file lib/xapi-stdext-pervasives/pervasiveext.ml, line 24
May 13 16:49:42 xen xapi: [error||1715 :::80||backtrace] 4/8 xapi Called from file ocaml/xapi/server_helpers.ml, line 100
May 13 16:49:42 xen xapi: [error||1714 :::80||backtrace] 7/8 xapi Called from file map.ml, line 135
May 13 16:49:42 xen xapi: [error||1715 :::80||backtrace] 5/8 xapi Called from file ocaml/xapi/server_helpers.ml, line 121
May 13 16:49:42 xen xapi: [error||1714 :::80||backtrace] 8/8 xapi Called from file src/sexp_conv.ml, line 156
May 13 16:49:42 xen xapi: [error||1715 :::80||backtrace] 6/8 xapi Called from file lib/xapi-stdext-pervasives/pervasiveext.ml, line 24
May 13 16:49:42 xen xapi: [error||1714 :::80||backtrace]
May 13 16:49:42 xen xapi: [error||1715 :::80||backtrace] 7/8 xapi Called from file map.ml, line 135
May 13 16:49:42 xen xapi: [error||1715 :::80||backtrace] 8/8 xapi Called from file src/sexp_conv.ml, line 156
May 13 16:49:42 xen xapi: [error||1715 :::80||backtrace]

                                      Perhaps, it's a problem with some latest changes to xoce after all?

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                                      • olivierlambertO Offline
                                        olivierlambert Vates 🪐 Co-Founder CEO
                                        last edited by

                                        Could you try with XOA? This is more and more intriguing, never heard or had this before.

                                        burbilogB 1 Reply Last reply Reply Quote 0
                                        • burbilogB Offline
                                          burbilog @olivierlambert
                                          last edited by

                                          @olivierlambert Installed xoa appliance, connected it to that server and it seems to work, xoa creates new VM just fine. So, it's certainly a problem of xoce.

                                          1 Reply Last reply Reply Quote 0
                                          • olivierlambertO Offline
                                            olivierlambert Vates 🪐 Co-Founder CEO
                                            last edited by

                                            But that's an error coming from XAPI 🤔

                                            Anyone else having issues on latest master commit?

                                            H gskgerG 2 Replies Last reply Reply Quote 0
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